NHTSA Complaint #11291334 — 2010 SUZUKI KAZASHI

HELLO, THIS IS REGARDING RECALL VG/14V-464 FOR MY 2010 SUZUKI KIZASHI THAT I RECEIVED IN A LETTER DATED AUGUST 9, 2019 THE NEAREST SUZUKI DEALERSHIP IS OUT OF STATE AND REQUIRES ROUNDTRIP TRAVELING OF APPROX 50 MILES PLUS TOLL CHARGES. I WOULD LIKE MY MECHANIC AT BD AUTOMOTIVE TO PERFORM THIS SERVICE. THEY ARE LOCATED AT: 24 MIDDLE RD, NEWBURY MA 01951, PH. 978-465-2900 SUZUKI HAS NOT RESPONDED TO MY REQUEST TO HAVE THIS SERVICE COMPLETED AT BD AUTOMOTIVE. PLEASE LET ME KNOW WHAT I NEED TO DO SO THAT BD AUTOMOTIVE CAN PERFORM THE SERVICE. THEY ARE LOCATED WALKING DISTANCE FROM MY HOUSE AND WILL ALLOW ME TO WORK FROM HOME DURING THE 5 HOURS THAT THIS SERVICE REQUIRES. IT'S ALSO A LOT OF FUEL, WEAR & TEAR, TOLL CHARGES, AND I WOULD NEED TO ARRANGE CHILD CARE & TAKE A DAY OFF FROM WORK TO TRAVEL OUT OF STATE, AND WAIT 5+ HOURS IN THE SERVICE DEPARTMENT TO HAVE THE SERVICE COMPLETED. THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER.