2010 SUTPHEN SPH 100 — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
4
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2010 SUTPHEN SPH 100
The 2010 SUTPHEN SPH 100 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:MECHANICAL, EQUIPMENT, ELECTRONIC STABILITY CONTROL (ESC). The most commonly reported problem area is the Electronic Stability Control Esc (1 complaint).
Recalls for the 2010 SUTPHEN SPH 100
NHTSA has recorded 4 recalls for the 2010 SUTPHEN SPH 100, potentially affecting up to 470 vehicles.
Recall 14V718000 — EQUIPMENT:MECHANICAL
| 181 vehicles affected
Defect: Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.
Consequence: A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.
Remedy: Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS#...
View full details →Recall 13V565000 — EQUIPMENT
| 156 vehicles affected
Defect: Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.
Consequence: Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.
Remedy: Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.
View full details →Recall 11V586000 — ELECTRONIC STABILITY CONTROL (ESC)
| 98 vehicles affected
Defect: SUTPHEN IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2012 VEHICLES AND EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC...
Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: SUTPHEN IS WORKING WITH MERITOR WABCO TO REPLACE THE CONTROL MODULE FREE OF CHARGE. PLEASE SEE MERITOR WABCO DEFECT REPORT 11E-039. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR ON TRACK CUSTOMER SERVICE AT 1-866-668-7221.
View full details →Recall 10V071000 — POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
| 35 vehicles affected
Defect: SUTPHEN HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2004 THROUGH 2010 SPH MODEL FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 2004 AND JANUARY 2010, EQUIPPED WITH SERIES 60 DETROIT DIESEL OR C-13 CATERPILLAR ENGINES. PRE 2007, THE DETROIT DIESEL ENGINES WERE MOUNTED LOW IN THE FRAME WHICH CAUSES VIBRATION IN THE DRIVELINE. POST 2007, A NEW SUSPENSION AND FRAME...
Consequence: VIBRATION IN THE DRIVELINE CAN CAUSE PREMATURE FAILURE OF THE U-JOINTS, INCREASING THE RISK OF A CRASH.
Remedy: SUTPHEN WILL NOTIFY OWNERS AND REPAIR THE FIRE TRUCKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2010. OWNERS MAY CONTACT SUTPHEN AT 1-866-287-5549.
View full details →Owner Complaints for the 2010 SUTPHEN SPH 100
1 complaint has been filed with NHTSA for the 2010 SUTPHEN SPH 100. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
REPORT RECEIPT DATE: OCT 03, 2011 NHTSA CAMPAIGN NUMBER: 11E039000 COMPONENT(S): ELECTRONIC STABILITY CONTROL OUR FIRE TRUCKS WERE NOT INCLUDED IN THIS RECALL AT THE TIME OF PUBLISH, BUT WE ARE NOW EXPERIENCING THE RECALL PROBLEMS WITH ONE OF OUR FIRE TRUCKS. THE LAST INCIDENT ALMOST DROVE THE CREW INTO A GUARDRAIL. I STRONGLY BELIEVE THAT THERE OTHER FAULTY WABCO ESC SYSTEMS OUT ON THE MARKET THAT NEED TO BE REPLACED AND OURS IS ONE OF THEM. THANK-YOU! *TT *TR CONSUMER STATED SISTER TRUCK HAD SIMILAR INCIDENT AND STEER THE TRUCK INTO THE ON-COMING TRAFFIC LANE. UPDATED 9/4/18*JB
Safety Rating for the 2010 SUTPHEN SPH 100
NHTSA has not yet tested the 2010 SUTPHEN SPH 100 in its New Car Assessment Program.
Technical Service Bulletins for the 2010 SUTPHEN SPH 100
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2010 SUTPHEN SPH 100
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SUTPHEN SPH 100
- 2005 SUTPHEN SPH 100 — 0 complaints
- 2006 SUTPHEN SPH 100 — 0 complaints
- 2007 SUTPHEN SPH 100 — 0 complaints
- 2008 SUTPHEN SPH 100 — 0 complaints
- 2009 SUTPHEN SPH 100 — 2 complaints
- 2010 SUTPHEN SPH 100 (current)
- 2011 SUTPHEN SPH 100 — 0 complaints
- 2012 SUTPHEN SPH 100 — 0 complaints
- 2013 SUTPHEN SPH 100 — 0 complaints
- 2014 SUTPHEN SPH 100 — 0 complaints
Other SUTPHEN Models
- SUTPHEN CHASSIS — 1 total complaint
- SUTPHEN SPH100 — 1 total complaint
- SUTPHEN 90LR REFURB — 0 total complaints
- SUTPHEN FIRE TRUCK — 0 total complaints
- SUTPHEN HEAVY RESCUE — 0 total complaints
- SUTPHEN MINITOWER — 0 total complaints
- SUTPHEN PUMPER — 0 total complaints
- SUTPHEN PUMPERS/RESCUE — 0 total complaints