2009 SUTPHEN SPH 100 — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
4
Recalls
0
Service Bulletins
1
Investigation
Overview of the 2009 SUTPHEN SPH 100
The 2009 SUTPHEN SPH 100 has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:MECHANICAL, EQUIPMENT, POWER TRAIN:DRIVELINE:UNIVERSAL JOINT. The most commonly reported problem area is the Equipment Adaptivemobility (1 complaint).
Recalls for the 2009 SUTPHEN SPH 100
NHTSA has recorded 4 recalls for the 2009 SUTPHEN SPH 100, potentially affecting up to 401 vehicles.
Recall 14V718000 — EQUIPMENT:MECHANICAL
| 181 vehicles affected
Defect: Sutphen Corporation (Sutphen) is recalling certain model year 2000-2014 SPH 100, SP 110, SPI 112, SAI 110 aerial devices manufactured November 5, 2014. The main extension cable on the aerial ladders may fail.
Consequence: A cable failure may cause the ladder to collapse in use, increasing the risk of injury to a user.
Remedy: Sutphen will notify owners, and dealers will inspect and repair or replace the ladders, as necessary, free of charge. The recall began in October 2014. Owners may contact Sutphen customer service at 1-866-287-5549. Sutphen's number for this recall is NACIS#...
View full details →Recall 13V565000 — EQUIPMENT
| 156 vehicles affected
Defect: Sutphen Corporation (Sutphen) is recalling certain model year 2003-2012 SPH 100, model year 2000-2004 SP 110, model year 2003-2011 SPI 112 and model year 2003-2011 SAI 110 fire apparatus. In the affected vehicles, the bearings used for the extension of the ladder may seize causing the extension cables passing over them to chafe and fail.
Consequence: Failure of the extend/retract system can cause the aerial to unexpectedly retract. This movement could result in injuries to personnel on or around the vehicle.
Remedy: Sutphen has notified owners, and inspected all of the affected vehicles, repairing them as necessary, free of charge. The recall was completed on May 17, 2013. Owners may contact Sutphen at 1-614-889-1005.
View full details →Recall 10V071000 — POWER TRAIN:DRIVELINE:UNIVERSAL JOINT
| 35 vehicles affected
Defect: SUTPHEN HAS NOTIFIED NHTSA ABOUT A DEFECT IN CERTAIN MODEL YEAR 2004 THROUGH 2010 SPH MODEL FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 2004 AND JANUARY 2010, EQUIPPED WITH SERIES 60 DETROIT DIESEL OR C-13 CATERPILLAR ENGINES. PRE 2007, THE DETROIT DIESEL ENGINES WERE MOUNTED LOW IN THE FRAME WHICH CAUSES VIBRATION IN THE DRIVELINE. POST 2007, A NEW SUSPENSION AND FRAME...
Consequence: VIBRATION IN THE DRIVELINE CAN CAUSE PREMATURE FAILURE OF THE U-JOINTS, INCREASING THE RISK OF A CRASH.
Remedy: SUTPHEN WILL NOTIFY OWNERS AND REPAIR THE FIRE TRUCKS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 8, 2010. OWNERS MAY CONTACT SUTPHEN AT 1-866-287-5549.
View full details →Recall 09V482000 — ENGINE AND ENGINE COOLING
| 29 vehicles affected
Defect: SUTPHEN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2009 FIRE TRUCKS EQUIPPED WITH CUMMINS ISC CM2150 AND ISL CM2150 MODEL DIESEL ENGINES. THE TRUCKS MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION IN ENVIRONMENTS WHERE THE OPERATOR BELIEVES IT MAY BE UNSAFE FOR ELEVATED EXHAUST TEMPERATURES....
Consequence: THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.
Remedy: SUTPHEN CORPORATION IS WORKING WITH CUMMINS TO REPAIR THE ENGINES FREE OF CHARGE. PLEASE SEE CUMMINS' DEFECT REPORT 09E-046. OWNERS MAY CONTACT CUMMINS AT 1-800-DIESELS (1-800-343-7357).
View full details →Owner Complaints for the 2009 SUTPHEN SPH 100
2 complaints have been filed with NHTSA for the 2009 SUTPHEN SPH 100. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Equipment Adaptivemobility | 1 | 0 | 0 | 5 | 0 |
| Structure | 1 | 0 | 0 | 5 | 0 |
Most Recent Complaints
WHILE OPERATING THE PLATFORM FOR A PUBLIC RELATIONS EVENT AT THE FIRE STATION, FOUR CIVILIANS AND ONE FIREFIGHTER WERE RAISED UP IN THE BUCKET. AT APPROXIMATELY 80 FEET EXTENSION AND 45 DEGREES ELEVATION THE LADDER COMPONENT OF THE VEHICLE EXPERIENCED A SUDDEN CATASTROPHIC FAILURE RESULTING IN THE LADDER RETRACTING RAPIDLY INTO ITS BEDDED POSITION. THE SUDDEN STOP CAUSING MULTIPLE INJURIES TO THE OCCUPANTS. AT THE TIME THE ONLY OBVIOUS FAILURE WAS THE RETRACTION AND EXTENSION CABLES. AT THIS TIME THE FAILURE IS STILL BEING INVESTIGATED BY SEVERAL PARTIES AS TO ACTUAL CAUSE. *TR
WHILE OPERATING THE PLATFORM FOR A PUBLIC RELATIONS EVENT AT THE FIRE STATION, FOUR CIVILIANS AND ONE FIREFIGHTER WERE RAISED UP IN THE BUCKET. AT APPROXIMATELY 80 FEET EXTENSION AND 45 DEGREES ELEVATION THE LADDER COMPONENT OF THE VEHICLE EXPERIENCED A SUDDEN CATASTROPHIC FAILURE RESULTING IN THE LADDER RETRACTING RAPIDLY INTO ITS BEDDED POSITION. THE SUDDEN STOP CAUSING MULTIPLE INJURIES TO THE OCCUPANTS. AT THE TIME THE ONLY OBVIOUS FAILURE WAS THE RETRACTION AND EXTENSION CABLES. AT THIS TIME THE FAILURE IS STILL BEING INVESTIGATED BY SEVERAL PARTIES AS TO ACTUAL CAUSE. *TR
Safety Rating for the 2009 SUTPHEN SPH 100
NHTSA has not yet tested the 2009 SUTPHEN SPH 100 in its New Car Assessment Program.
Technical Service Bulletins for the 2009 SUTPHEN SPH 100
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2009 SUTPHEN SPH 100
NHTSA has opened 1 investigation into potential safety defects in the 2009 SUTPHEN SPH 100.
Other Model Years of the SUTPHEN SPH 100
- 2004 SUTPHEN SPH 100 — 0 complaints
- 2005 SUTPHEN SPH 100 — 0 complaints
- 2006 SUTPHEN SPH 100 — 0 complaints
- 2007 SUTPHEN SPH 100 — 0 complaints
- 2008 SUTPHEN SPH 100 — 0 complaints
- 2009 SUTPHEN SPH 100 (current)
- 2010 SUTPHEN SPH 100 — 1 complaint
- 2011 SUTPHEN SPH 100 — 0 complaints
- 2012 SUTPHEN SPH 100 — 0 complaints
- 2013 SUTPHEN SPH 100 — 0 complaints
- 2014 SUTPHEN SPH 100 — 0 complaints
Other SUTPHEN Models
- SUTPHEN CHASSIS — 1 total complaint
- SUTPHEN SPH100 — 1 total complaint
- SUTPHEN 90LR REFURB — 0 total complaints
- SUTPHEN FIRE TRUCK — 0 total complaints
- SUTPHEN HEAVY RESCUE — 0 total complaints
- SUTPHEN MINITOWER — 0 total complaints
- SUTPHEN PUMPER — 0 total complaints
- SUTPHEN PUMPERS/RESCUE — 0 total complaints