2023 SUBARU SOLTERRA Structurebody Problems
4 NHTSA complaints on file
Structurebody Issues in the 2023 SUBARU SOLTERRA
4 structurebody complaints have been filed with NHTSA for the 2023 SUBARU SOLTERRA. Of these, 0 involved a crash, 0 involved a fire, and 0 resulted in injury.
4
Complaints
0
Crashes
0
Fires
0
Injuries
0
Deaths
All Structurebody Complaints
On the 23-25MY Subaru Solterra there is piano black reflective material plastics on the center console. It is angled slightly and when the sun is shinning through the windshield from directly above the car, such as noon/lunch time. The sun reflects directly into the drivers eyes, the plastic area is large and needs to be covered by something while you are driving or else you need to keep moving your head or body around. Covering it quickly with your hand is an option if you like to drive with one hand and distracted by trying to cover the glare. This would be easily duplicated if sunny and time of day is right. Multiple other Solterra owners noted this issue as well, the 26MY Solterra is redesigned and fixed this issue by changing the plastic and interior design.
Driving vehicle during rain storm at 10mph through standing water approximately 1 foot depth while exiting freeway in San Francisco caused front bumper components to loosen/crack, front fender liners to tear off, thereby exposing the electrical components of the battery drive unit and electricals under the front hood, including high voltage cables to be exposed to water intrusion. We can see the bright orange high voltage cables through the wheel well, along with electrical wires that appear to be grounds! Safety concern of exposing electrical high voltage system to water if driver was not aware that fender liners detached while driving. We are concerned this may pose potential risk of electrical malfunction as car is driven on wet roads due to water intrusion, reaching sensitive parts, potentially causing sudden electrical or mechanical issues and affecting vehicle safety, causing sudden malfunction given electric vehicle. Other similar reports in bz4x and Solterra...
9/29/2023, driving through 4-5 inch of flood water on the road at around 10 miles per hour, the undercover piece under front engenie area fall fall and both front mud guard liners ripped off and broken. Brand new vehcile only been dirving for 1 month with only 775 miles. Went to Subaru dealership, and dealership said those broken parts are not under warranty. This undercover piece & both front mud guard liners are very poorly design and super bad quality. I would like to file a cliam and request Subaru/Toyota (car was made by Toyoto) to recall & provide free repair to the car owner who has experience this issue.
Left and right wheel well liners , front undertray and rear undertray came off while driving at slow speed on a street that had about 8 inches of water during heavy rain. I took the car to the Subaru dealer to get fixed under the guarantee as the car was just 6 months old and 7,553 miles but the dealer said they could not apply the guarantee on this situation because it was consider and act of nature. However , a car that is marketed as an SUV with a 8.3 inches of ground clearance and cannot handle a low speed pass over slightly deep water, shows that the car is not performing as it should. I am sure that day a lot of other cars were on the road and this didnt happen to them . I have a video of that day while driving and another car was...
Other 2023 SUBARU SOLTERRA Problem Areas
Electrical System
12 complaints
Unknown Or Other
11 complaints
Forward Collision Avoidance Automatic Emergency Braking
6 complaints
Vehicle Speed Control
6 complaints
Service Brakes
5 complaints
Forward Collision Avoidance Adaptive Cruise Control
4 complaints
Power Train
4 complaints
Back Over Prevention Warnings
3 complaints
Engine
3 complaints
Fuelpropulsion System
3 complaints
Forward Collision Avoidance Warnings
2 complaints
Structureframe And Membersunderbody Shields
2 complaints
Suspension
2 complaints
Visibilitydefrosterdefoggerhvac System
2 complaints
Visibilitywiper
2 complaints
Back Over Prevention Rearview System Braking
1 complaint
Exterior Lighting
1 complaint
Steering
1 complaint