2018 SUBARU OUTBACK Electrical System Instrument Clusterpanel Problems

The contact owns a 2018 Subaru Outback. The contact stated that several unknown warning lights were illuminated on the instrument panel. The contact stated that the cruise control was inoperable. The contact was unable to connect to the radio or Bluetooth. The failure had progressed over time. The vehicle was taken to the local dealer, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The contact stated that another unknown local dealer was contacted, but no assistance was provided. The contact stated that the failure was due to a previous crash. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 26,000.

TL* THE CONTACT OWNS A 2018 SUBARU OUTBACK. WHILE THE CONTACT'S WIFE WAS DRIVING 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO MCCURLEY INTEGRITY SUBARU (LOCATED AT 9620 SANDIFUR PKWY, PASCO, WA 99301, (509) 412-7100) WHERE IT WAS DIAGNOSED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT WAS INFORMED THAT WHEN THE FUEL GAUGE DISPLAYED 20 MILES TO EMPTY, THE FUEL TANK WAS ACTUALLY EMPTY. THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WAS DEFECTIVE AND THE MANUFACTURER WAS WORKING ON A REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TT*JB