2018 SUBARU OUTBACK Back Over Prevention Warnings Problems

5 NHTSA complaints on file

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Back Over Prevention Warnings Issues in the 2018 SUBARU OUTBACK

5 back over prevention warnings complaints have been filed with NHTSA for the 2018 SUBARU OUTBACK. Of these, 2 involved a crash, 0 involved a fire, and 1 resulted in injury.

5
Complaints
2
Crashes
0
Fires
1
Injuries
0
Deaths

All Back Over Prevention Warnings Complaints

#11673897 |
The infotainment system in the car has suffered from screen delamination, which is apparently common with these models. This has left the touchscreen both non-responsive to touch as well as randomly selecting items on the screen, rendering it unusable. This is a safety issue because the only way to deactivate Reverse Automatic Braking and the rear parking sensors is through the touchscreen. Being able to do this is essential when connecting a trailer or attempting to reverse with one attached. Subaru is aware of the problem and was subject to class action litigation related to it, ultimately being required to extend the warranty on the units as a result. However, the warranty extension was inadequate and left several thousand units in the field which would eventually require replacement. Note that a similar issue on the 2019 models resulted in an 8-year / 150,000-mile warranty extension on the units, yet prior...
#11616734 |
The head unit on my 2018 Subaru Outback is pressing random buttons all over the screen by itself. It would constantly make the button noise as I drive leading me to lose track of the directions that was being provided from my Apple Maps. It would also disconnect me from CarPlay leaving me with no sense of direction as to where I should be going. I have gotten this fixed before at a Subaru dealership and they ended up replacing the head unit for me, however this is the second time it’s happening and there is obviously a serious problem with the all the units.
#11603477 |
2018 Subaru Outback headunit is "delaminated" causing phantom touches on the headunit's touch screen. While driving, the headunit will act as if something is pressing random buttons, changing radio stations, opening/closing maps, going through settings panel and changing car settings, ultimately distracting the driver usually at highway speeds. Many other Subaru owners are reporting the same issue on the forums: [XXX] [XXX] Subaru is reporting the fault as "regular wear and tear" and charging customers $1200+ to replace the headunits. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
#11482083 | Crash
Car jerked back and suddenly accelerated without warning as driver had foot on brake and was slowly pulling into parking spot. Car hit wall of parking garage causing front end damage. Parking collision warning did not sound at any point. Car was going 1-2 MPH and was 5 feet from end of parking spot when incident occurred. Sudden acceleration when driver has foot on brake can cause injury to driver, passengers or others in the path of the car. No hazards in parking garage were present that could have caused accident, which was witnessed by driver's work colleague. No police report filed. Incident was reported to Subaru, which ran diagnostic and could not replicate issue. No warning messages were present prior to the incident. It appears there are 2 current class action lawsuits filed against Subaru reporting similar issues with 2018 Outback. I am unsure what component failed to cause...
#11456491 | Crash
The vehicle, a 2018 Subaru Outback Limited 3.6R, was being pulled into the garage at the owner’s home. With brakes applied, and while putting vehicle into park, the vehicle suddenly accelerated forward making contact with a suspended shelf attached to the back wall of the garage. The force of the vehicle was such that the shelf and back wall of the garage were completely separated from the home in one piece and pushed approximately 10 yards away from the home before the shelf broke away from the wall upon impact with the ground, perpendicular to the back of the house. The vehicle then traveled down two hills in the back yard, across a water saturated easement, over a concrete drainage culvert and came to rest at the base of an incline in an adjacent yard approximately 150 ft from the garage. Air bags did not deploy and the owner suffered...

Other 2018 SUBARU OUTBACK Problem Areas

Electrical System 252 complaints Visibilitywiper 233 complaints Unknown Or Other 148 complaints Fuelpropulsion System 42 complaints Visibilitywindshield 36 complaints Engine 34 complaints Steering 34 complaints Vehicle Speed Control 21 complaints Service Brakes 16 complaints Power Train 14 complaints Structurebody 12 complaints Forward Collision Avoidance Automatic Emergency Braking 10 complaints Wheels 10 complaints Air Bags 8 complaints Seats 8 complaints Suspension 8 complaints Exterior Lighting 7 complaints Electrical Systeminstrument Panelfuel Gauge 6 complaints Forward Collision Avoidance Warnings 6 complaints Forward Collision Avoidance Adaptive Cruise Control 5 complaints Back Over Prevention 4 complaints Back Over Prevention Sensing System Camera 4 complaints Electronic Stability Control Esc 4 complaints Visibility 4 complaints Lane Departure Warning 3 complaints Electrical System Instrument Clusterpanel 2 complaints Equipmentelectricalinfotainment 2 complaints Fuel System Gasoline 2 complaints Lane Departure Assist 2 complaints Lane Departure Blind Spot Detection 2 complaints Seat Belts 2 complaints Back Over Prevention Rearview System Braking 1 complaint Carry Handle Shell Base 1 complaint Electrical Systeminstrument Panelspeedometerodometer 1 complaint Fuel System Otherstoragefuel Gauge System 1 complaint Lane Departure 1 complaint Steeringelectric Power Assist System 1 complaint Tiresbead 1 complaint Tirespressure Monitoring And Regulating Systems 1 complaint Visibilityrearview Mirrorsdevicesexterior 1 complaint Wheelsrim 1 complaint Wheelsspokes 1 complaint
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