2004 SUBARU IMPREZA Suspension Problems

The contact owns a 2004 Subaru Impreza. The contact stated while driving 60 MPH and hard braking, the vehicle started shuddering violently and the steering wheel was not operating as needed. The contact was able to drive the vehicle to the residence at 20 MPH. The contact then inspected the vehicle and confirmed that the front driver's side control arm had fractured. The contact related the failure to NHTSA Campaign Number: 11V464000 (Suspension). The dealer and the manufacturer were notified of the failure and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The failure mileage was approximately 235,000.

The contact owns a 2004 Subaru Impreza. The contact received notification of NHTSA Campaign Numbers: 15V323000 (Air Bags) and 11V464000 (Suspension) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The dealer informed the contact that NHTSA Campaign Number: 11V464000 (Suspension) could not be completed due to excessive corrosion. The approximate failure mileage was 191,000. Parts distributions disconnect.

The passenger side lower control arm failed due to corrosion. There was a previous recall to address this issue with an anti corrosion coating, but it did not prevent the control arm from corroding and failing. I had this addressed at the dealer, and they mentioned the issue was addressed. Recall NHTSA Campaign Number: 11V464000

WHILE DRIVING AT ABOUT 30 MPH, THE CAR BEGAN TO SHAKE UNCONTROLLABLY. UPON INSPECTION OF THE FRONT END I SAW THAT THE LOWER SUSPENSION ARM HAD CRACKED.

DEALER CLAIMS TO HAVE PROPERLY PERFORMED A RECALL REPAIR, BUT THE PROBLEM PERSISTS I OWN A 2004 SUBARU IMPREZA. THERE IS A RECALL ON THE FRONT SUSPENSION FOR A SEVERE CORROSION ISSUE. I BROUGHT MY CAR IN TO HADDAD SUBARU FOR THE RECALL SERVICE IN 2011 I WAS RECENTLY INFORMED BY MY MECHANIC (NOT DEALER MECHANIC) THAT THE SUSPENSION IS DANGEROUSLY CORRODED AND IT "DOES NOT LOOK LIKE THE RECALL WAS PERFORMED ON THIS CAR." I HAD THIS OPINION CONFIRMED A SECOND MECHANIC. I RAISED THIS ISSUE WITH HADDAD SUBARU. THEY CONFIRM THE SUSPENSION IS DANGEROUSLY CORRODED, BUT WILL NOT REPLACE IT WITHOUT AUTHORIZATION FROM SUBARU I RAISED THIS ISSUE WITH SUBARU AMERICA AND THEY STATE THE RECALL WAS PERFORMED PREVIOUSLY BY HADAD SUBARU AND THEY HAVE NO FURTHER RESPONSIBILITY TO ADDRESS THE ISSUE. I AM DUBIOUS THE RECALL REPAIR WAS CORRECTLY PERFORMED BY HADAD SUBARU IN 2011 AND THAT...

LOWER CONTROL ARM FAILED CAUSING A COMPLETE LOSS OF STEERING DUE TO RUST.CAR WAS STARTING OUT JUST AFTER TRAFFIC LIGHT TURNED GREEN SO A VERY SLOW SPEED.THIS WOULD HAVE BEEN MUCH WORSE IF I WAS TRAVELING AT A FASTER SPEED. CAR WAS PREVIOUSLY RECALLED FOR THIS SAME ISSUE AND THE REPAIR WAS TO INSPECT AND SPRAY RUST PROOFING ON LOWER CONTROL ARMS. THIS WAS NOT AN ACCEPTABLE REPAIR AS IT FAILED ANYWAY. I HAVE A 2006 SAME MAKE AND MODEL WITH THE SAME RECALL AND IT WAS SPRAYED WITH RUST PROOFING. I EXPECT IT WILL FAIL ALSO IF SOMETHING MORE IS NOT DONE LIKE REPLACING THEM. SO FAR DEALER REFUSES TO REPLACE THEM.

TL* THE CONTACT OWNS A 2004 SUBARU IMPREZA. WHILE BRAKING, THE VEHICLE VEERED TO THE LEFT AND RIGHT. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 11V464000 (SUSPENSION), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE DRIVER SIDE LOWER CONTROL ARM WAS SEVERELY CORRODED AND WAS BENDING TO THE POINT OF DETACHMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,300.

WHILE DRIVING ALONG A SMOOTH, STRAIGHT STRETCH OF US-12 THE RIGHT LOWER CONTROL ARM BROKE AT THE HANGER BRACKET. SEE HTTP://I62.TINYPIC.COM/2AJQ7EX.JPG. CONTROL ARM HAD BEEN "RUSTPROOFED" AS PART OF THE 2011 RECALL. AT ONE POINT ALONG THE BREAK THE METAL MEASURES LESS THAN 4 HUNDREDTHS OF AN INCH (0.0355") - SEE HTTP://I62.TINYPIC.COM/2Q3QA1T.JPG. THE SWAY BAR LINK ALSO BROKE. *TR

I WAS DRIVING ON I190 IN WORCHESTER MA MERGING INTO I290 WHEN THE LOWER CONTROL ARM BROKE AND THE FRONT END COLLAPSED CAUSING LOSS OF CONTROL OF THE VEHICLE. AT THE SUBARU DEALER'S THE CONTROL ARM AND SUB FRAME WERE FOUND TO BE RUSTED CLEAR THROUGH. THERE WAS A FACTORY RECALL ISSUED IN 2011, WHICH WE WERE NOT INFORMED OF. THE VEHICLE HAS BEEN SERVICED BY SUBARU ONLY SINCE WE PURCHASED IT. *JS

THERE WAS OBSERVED RUST ON A SMALL SECTION OF THE REAR QUARTER UNDERCARRIAGE OF THE CAR. WORK WAS BEGUN ON JULY, 4 2013 TO TREAT WHAT WAS THOUGHT TO BE SURFACE RUST WITH POR-15 RUST INHIBITOR. WHEN THE CAR WAS ON THE LIFT AND WORK BEGAN, IT WAS OBSERVED THAT THIS SMALL SECTION ON BOTH THE RIGHT AND LEFT SIDE OF THE CAR WAS INADEQUACY PROTECTED BY FACTORY UNDERCOATING. THIS SECTION WAS WHERE SUPPORT ARMS FOR BOTH LEFT AND RIGHT REAR WHEELS ATTACH TO THE CHASSIS. THIS SECTION IS RUSTED THROUGH AND IS SHOWING SIGNS OF FATIGUE AND CRACKING. THE CHASSIS ATTACHMENT POINT FRONT BRACES FOR THE REAR DIFFERENTIAL IS FULLY RUSTED THROUGH. THIS AREA OF THE CHASSIS SHOWS NO SIGN OF DAMAGE, OR ABUSE WHICH WOULD LEAD TO RUSTING. THE REST OF THE UNDERCARRIAGE IS EITHER RUST FREE, OR SHOWS LIMITED SURFACE RUST. THE BODY PANELS OF THE CAR...