NHTSA Complaint #10949831 — 2004 SUBARU IMPREZA

DEALER CLAIMS TO HAVE PROPERLY PERFORMED A RECALL REPAIR, BUT THE PROBLEM PERSISTS I OWN A 2004 SUBARU IMPREZA. THERE IS A RECALL ON THE FRONT SUSPENSION FOR A SEVERE CORROSION ISSUE. I BROUGHT MY CAR IN TO HADDAD SUBARU FOR THE RECALL SERVICE IN 2011 I WAS RECENTLY INFORMED BY MY MECHANIC (NOT DEALER MECHANIC) THAT THE SUSPENSION IS DANGEROUSLY CORRODED AND IT "DOES NOT LOOK LIKE THE RECALL WAS PERFORMED ON THIS CAR." I HAD THIS OPINION CONFIRMED A SECOND MECHANIC. I RAISED THIS ISSUE WITH HADDAD SUBARU. THEY CONFIRM THE SUSPENSION IS DANGEROUSLY CORRODED, BUT WILL NOT REPLACE IT WITHOUT AUTHORIZATION FROM SUBARU I RAISED THIS ISSUE WITH SUBARU AMERICA AND THEY STATE THE RECALL WAS PERFORMED PREVIOUSLY BY HADAD SUBARU AND THEY HAVE NO FURTHER RESPONSIBILITY TO ADDRESS THE ISSUE. I AM DUBIOUS THE RECALL REPAIR WAS CORRECTLY PERFORMED BY HADAD SUBARU IN 2011 AND THAT IS WHY THERE IS A PROBLEM NOW. IT IS A SAFETY ISSUE, SO I HAVE FIXED IT MYSELF FOR NEARLY $1,000