2023 SUBARU FORESTER Seats Problems

Driver and passenger seats are collapsing to the point we are sinking into the seats unevenly and we can feel the hardware in the seats. We have bells that ding intermittently while driving. The dealership stated this is due to the airbag sensors located in the seats. Both seat manufacturer covers are splitting extensively. Due to the defective breakdown/collapsing seats the airbag timing in an accident and deployment in an accident can be affected and/or the airbags could spontaneously deploy. The passenger seat foam and cover was replaced once, vin specific, and is collapsing worse than before. Subaru of America will not acknowledge this defect as it is very expensive and will likely not be a lasting fix as it has happened previously. The seat quality is defective and poses a serious danger to occupants.

The front passenger seat and the seat belt attached to that seat suddenly started making creaking noises as if the seatbelt or the seat itself are not properly secured whenever a passenger is sitting and seatbelt fastened while the vehicle is moving (no noise exists when the seat is empty). The noise is loudest and most prevalent when the weight of the passenger is lower, when outside temperature is cooler, when the vehicle is driven on roads that are not smooth, when the vehicle breaks and is going uphill. The vehicle has not been in any accidents and the noise appeared suddenly without any warning lights or any indications. the vehicle was bought brand new about a year ago and has just under 5000 miles. Since the noise first appeared it has been regularly occurring. The dealership has inspected the vehicle on three occasions but claims they cannot hear it...

I purchased a new Subaru Forester on February 3, 2023 from Cross Creek Subaru in Fayetteville NC. I noticed that the passenger air bag was off at times with my wife in the passenger seat. I made an appointment to have this fixed, The air bag was always on for her in my F150, Honda CRV and all the other cars we have owned. When I took it in they put some weights on the seat, hooked up to a computer and said that the seat was measuring the weight properly. The air bag was still on some time and off some time with no obvious reason for the difference. The dealer could not find any information as to what weight the air bag should be on. I made another appointment and took it back in on February 21st. They again tested the seat weight measurements and that was working....