NHTSA Complaint #11695008 — 2023 SUBARU FORESTER

Driver and passenger seats are collapsing to the point we are sinking into the seats unevenly and we can feel the hardware in the seats. We have bells that ding intermittently while driving. The dealership stated this is due to the airbag sensors located in the seats. Both seat manufacturer covers are splitting extensively. Due to the defective breakdown/collapsing seats the airbag timing in an accident and deployment in an accident can be affected and/or the airbags could spontaneously deploy. The passenger seat foam and cover was replaced once, vin specific, and is collapsing worse than before. Subaru of America will not acknowledge this defect as it is very expensive and will likely not be a lasting fix as it has happened previously. The seat quality is defective and poses a serious danger to occupants.