2017 SPARTAN METROSTAR — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
13
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2017 SPARTAN METROSTAR
The 2017 SPARTAN METROSTAR has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 15 recall campaigns affecting this vehicle, covering issues with SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK, SUSPENSION:FRONT. 3 technical service bulletins have been issued by Shyft Group for this model year. The most commonly reported problem area is the Air Bags (1 complaint).
Recalls for the 2017 SPARTAN METROSTAR
NHTSA has recorded 15 recalls for the 2017 SPARTAN METROSTAR, potentially affecting up to 8,427 vehicles.
Recall 19V828000 — SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
| 94 vehicles affected
Defect: Marion Body Works Inc. (Marion Body Works) is recalling certain 2005-2020 Emergency Response Gladiator and Metrostar vehicles equipped with pneumatically-controlled automatic tire chain systems. The air pressure control lines may not be pressure-protected.
Consequence: Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
Remedy: Marion Body Works will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began November 22, 2019. Owners may contact Marion Body Works...
View full details →Recall 19V674000 — SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
| 1,746 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2004-2020 Emergency Response Gladiator and Spartan vehicles equipped with a pneumatically-controlled automatic tire chain system. The air pressure control lines may not be pressure-protected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Consequence: Without the control line being pressure-protected, in the event the control line is severed, air may suddenly be lost from the service reservoir system, causing the brakes to apply unexpectedly, increasing the risk of a crash.
Remedy: Spartan will notify owners, and dealers will inspect the routing of the control lines, rerouting them into the auxiliary air reservoir as necessary, free of charge. The recall began October 4, 2019. Owners may contact Spartan customer service at 1-800-543-5008....
View full details →Recall 19V523000 — SUSPENSION:FRONT
| 234 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
Consequence: A loss of power steering assist increases the risk of a crash.
Remedy: Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.
View full details →Recall 19V523000 — STEERING:HYDRAULIC POWER ASSIST SYSTEM
| 234 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2014-2020 Emergency Response Gladiator and MetroStar vehicles equipped with an independent front suspension and Koni shocks. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
Consequence: A loss of power steering assist increases the risk of a crash.
Remedy: Spartan will notify owners, and dealers will install new shock bolts, and shims if necessary, free of charge. The recall began August 20, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 19015.
View full details →Recall 19V268000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 3 vehicles affected
Defect: Precision Industries (Precision) is recalling certain 2017-2018 Emergency Vehicles built on Spartan Metrostar chassis and equipped with Whelen brake lights recalled under 18E-063. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Precision will notify owners, and dealers will replace the lights, free of charge. The recall began June 12, 2019. Owners may contact Precision Industries customer service at 1-573-346-8387.
View full details →Recall 18V932000 — SERVICE BRAKES, AIR
| 138 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2011-2019 Emergency Response Gladiator and Metro Star vehicles built into fire apparatus and equipped with tandem axles, drum brakes at the rear axles and Electronic Stability Control (ESC). Vehicles with this configuration may have a delay in their brake release, preventing them from complying with the requirements of Federal Motor Vehicle Safety Standard...
Consequence: A delay in the brakes releasing may hinder vehicle movement, increasing the risk of a crash.
Remedy: Spartan will notify owners, and dealers will re-route a portion of the brake system to bring the vehicle into compliance, free of charge. The recall began February 22, 2019. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for...
View full details →Recall 18V691000 — EQUIPMENT
| 923 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2001-2019 Spartan MetroStar and Gladiator emergency vehicles. The mounting fasteners for the Emergency Medical Service (EMS) cabinets may not be the correct size, allowing the cabinets to break free from their mountings in the event of a crash.
Consequence: If the EMS cabinets become loose during a crash, the cabinets may become projectiles, increasing the risk of injury.
Remedy: Spartan will notify owners, and dealers will replace the incorrect size fasteners with the correct fasteners, free of charge. The recall began November 30, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18030.
View full details →Recall 18V654000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 95 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2017-2019 Spartan MetroStar and Gladiator emergency vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Consequence: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy: Spartan will notify owners, and dealers will replace the brake lights, free of charge. The recall is expected to begin October 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18026.
View full details →Recall 18V424000 — ELECTRICAL SYSTEM
| 1,243 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2009-2018 Gladiator and MetroStar emergency vehicles. The fire water pump solenoid may corrode internally, causing a loss of power to the pump control module.
Consequence: A loss of power to the pump control module can cause a loss of water pressure for fighting fires, thereby increasing the risk of injury.
Remedy: Spartan will notify owners, and dealers will replace the solenoids, free of charge. The recall began on August 7, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 18019.
View full details →Recall 18V350000 — SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
| 309 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2001-2018 Spartan Gladiator, Diamond, MetroStar, and Advantage emergency response vehicles. The affected vehicles may not be equipped with a pressure protection valve installed between the air reservoir and the lubrication control module. If the air line were to become disconnected between the lubrication control module and the air reservoir, a loss of air...
Consequence: A loss of air to the air brake system could increase the risk of a crash.
Remedy: Spartan will notify owners, and dealers will inspect the vehicles and install a pressure protection valve, as necessary, free of charge. The recall began on June 26, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this...
View full details →Recall 18V350000 — SERVICE BRAKES, AIR
| 309 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2001-2018 Spartan Gladiator, Diamond, MetroStar, and Advantage emergency response vehicles. The affected vehicles may not be equipped with a pressure protection valve installed between the air reservoir and the lubrication control module. If the air line were to become disconnected between the lubrication control module and the air reservoir, a loss of air...
Consequence: A loss of air to the air brake system could increase the risk of a crash.
Remedy: Spartan will notify owners, and dealers will inspect the vehicles and install a pressure protection valve, as necessary, free of charge. The recall began on June 26, 2018. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this...
View full details →Recall 17V722000 — EQUIPMENT
| 34 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling 2014-2017 Spartan Gladiator and MetroStar emergency response vehicles equipped with Hale pressure relief valves in the water pumps used for fire fighting. Rings securing the valves may corrode over time after exposure to water, causing the ring to fail and the pressure relief valve to open, reducing the water pressure available for fire fighting.
Consequence: A reduction in water pressure may hinder fire fighting efforts, increasing the risk of injury.
Remedy: Spartan will notify owners and Hale service providers will install a remedy kit, free of charge. The recall began on December 11, 2017. Owners may contact Spartan customer service at 1-800-543-5008 or Hale customer service at 1-800-533-3569. Spartan's number for...
View full details →Recall 17V294000 — PARKING BRAKE
| 18 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2008-2017 Gladiator and MetroStar emergency response vehicles equipped with a supplemental park brake system (SPBS). The directions to activate the SPBS incorrectly state to "Pull" the actuation knob, when it should say "Push."
Consequence: If the operator follows the incorrect directions and believes that the supplemental front park brake is applied when it is not, the vehicle may unexpectedly roll, increasing the risk of a crash.
Remedy: Spartan will notify owners and supply a new actuator control knob with the correct directions, free of charge. The recall began on May 22, 2017. Owners may contact Spartan customer service at 1-517-543-6400. Spartan's number for this recall is 17009.
View full details →Recall 17V160000 — SUSPENSION:FRONT:CONTROL ARM
| 2,783 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain 2011-2017 Gladiator, 2016-2017 MetroStar, 2012-2018 K2, 2011-2018 K3, 2017-2018 K4, and 2011-2017 MM vehicles. The ball joints on the independent front suspension (IFS) modules can loosen and separate, leading to a partial loss of steering.
Consequence: A separated ball joint can cause a loss of steering control, increasing the risk of a crash.
Remedy: Spartan will notify owners, and dealers will remove, clean, apply thread locker, and reinstall the properly torqued ball joint, free of charge. The recall began on March 24, 2017. Owners may contact Spartan customer service at 1-800-543-4277. Spartan's number for...
View full details →Recall 16V676000 — STEERING:HYDRAULIC POWER ASSIST:PUMP
| 264 vehicles affected
Defect: Spartan Motors USA (Spartan) is recalling certain model year 2010-2017 Emergency Response K3, Metrostar, and Gladiator emergency response chassis cabs and motor home chassis manufactured April 12, 2010, to August 31, 2016. The affected vehicles have a power steering pump that may have an occasional loss of output power resulting in reduced or intermittent loss of power steering assist.
Consequence: An intermittent loss of power steering assist could increase the risk of a crash.
Remedy: Spartan will notify owners, and dealers will replace the power steering pumps, free of charge. The recall began on October 11, 2016. Owners may contact Spartan customer service at 1-800-543-5008. Spartan's number for this recall is 16022.
View full details →Owner Complaints for the 2017 SPARTAN METROSTAR
2 complaints have been filed with NHTSA for the 2017 SPARTAN METROSTAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Seat Belts | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.
Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.
Safety Rating for the 2017 SPARTAN METROSTAR
NHTSA has not yet tested the 2017 SPARTAN METROSTAR in its New Car Assessment Program.
Technical Service Bulletins for the 2017 SPARTAN METROSTAR
Shyft Group has issued 3 technical service bulletins (TSBs) for the 2017 SPARTAN METROSTAR. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
4S7-L7F2K-04 — SEATS
This service bulletin provides instructions on how to improve clearance between the lower seat back and seat belt when the seat back is in the fully reclined position.
4S7-L7F2K-04 — SEAT BELTS
This service bulletin provides instructions on how to improve clearance between the lower seat back and seat belt when the seat back is in the fully reclined position.
4S7-M3V9Z-10 — PARKING BRAKE:INDICATOR LIGHT
THIS SERVICE BULLETIN ADDRESSES A CONDITION IN WHICH THE "DOOR OPEN" WARNING SIGNAL MAY ACTIVATE WHEN THE PARK BRAKE WAS SET. THE WARNING SIGNAL SHOULD ONLY ACTIVATE WHEN A DOOR IS OPEN AND THE PARK BRAKE IS RELEASED.
NHTSA Investigations for the 2017 SPARTAN METROSTAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SPARTAN METROSTAR
- 2012 SPARTAN METROSTAR — 0 complaints
- 2013 SPARTAN METROSTAR — 0 complaints
- 2014 SPARTAN METROSTAR — 0 complaints
- 2015 SPARTAN METROSTAR — 0 complaints
- 2016 SPARTAN METROSTAR — 0 complaints
- 2017 SPARTAN METROSTAR (current)
- 2018 SPARTAN METROSTAR — 0 complaints
- 2019 SPARTAN METROSTAR — 0 complaints
- 2020 SPARTAN METROSTAR — 0 complaints
Other SPARTAN Models
- SPARTAN K3 — 28 total complaints
- SPARTAN K2 — 18 total complaints
- SPARTAN HIGHLANDER — 10 total complaints
- SPARTAN K224360-025 — 7 total complaints
- SPARTAN GLADIATOR — 5 total complaints
- SPARTAN MOTORHOME — 5 total complaints
- SPARTAN CHASSIS — 4 total complaints
- SPARTAN EC 2000 — 4 total complaints