NHTSA Complaint #11427039 — 2017 SPARTAN METROSTAR

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11427039
Vehicle 2017 SPARTAN METROSTAR
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

Vehicle is a 2017 Spartan Custom Fire Engine. Since just after purchase of the vehicle it has had Supplemental Restraint Warning issues including an air bag light on startup. Dealership has worked on system multiple times and has attempted multiple "fixes" from Spartan including installing brackets to support the seat belt sensor wires to minimize what was believed to be intermittent disconnects. Further review with our dealership and an alternate dealership has identified this is an issue on multiple Spartan VIN's due to a wiring harness/connector issue. Spartan has told our service techs that there is a high resistance connection in the system and to change all connectors but that it will not be covered under warranty. As this is a life safety system with apparently known defects with a manufacturer that is hiding from a manufacturing defect we believe this should be subject to a recall.
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