2016 SMART FORTWO COUPE — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
1
Recall
4
Service Bulletins
0
Investigations
Overview of the 2016 SMART FORTWO COUPE
The 2016 SMART FORTWO COUPE has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS. 4 technical service bulletins have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problem area is the Service Brakes (1 complaint).
Recalls for the 2016 SMART FORTWO COUPE
NHTSA has recorded 1 recall for the 2016 SMART FORTWO COUPE, potentially affecting up to 2,213 vehicles.
Recall 17V179000 — EXTERIOR LIGHTING:HEADLIGHTS
| 2,213 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 Smart Fortwo vehicles. The horizontal headlight adjustment mechanism on these vehicles may not have been properly sealed off to prevent future adjustment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: If the headlight can be adjusted horizontally, the headlight may be adjusted outside of the designed specifications, reducing the driver's visibility and potentially blinding oncoming traffic, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will install the correct sealing caps to prevent the headlights from being adjusted horizontally, free of charge. The recall began September 8, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
View full details →Owner Complaints for the 2016 SMART FORTWO COUPE
1 complaint has been filed with NHTSA for the 2016 SMART FORTWO COUPE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Service Brakes | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
AT 65MPH ON A FREEWAY TRAVELING STRAIGHT WHEN I HAD TO BRAKE FOR TRAFFIC I EXPERIENCED A COMPLETE BRAKE SYSTEM FAILURE. THE VEHICLE SWERVED SEVERELY TO THE LEFT AND RIGHT ENTERING BOTH LANES LUCKILY THEIR WAS NOBODY WAS IN THOSE LANES IT WOULD HAVE BEEN AN ACCIDENT. THERE WAS SUCH A SEVERE DIRECTION CHANGE I THOUGHT THE VEHICLE WAS GOING TO ROLL OVER. THE VEHICLE WAS TOWED TO WESTMINSTER MERCEDES-BENZ DENVER CO DEALER WHERE THEY REPORTED TO ME THAT THE BRAKE SENSOR,MASTER CYLINDER AND BRAKE BOOSTER HAVE TO BE REPLACED. IT WAS A VERY UNCONTROLLED STOP!!!
Safety Rating for the 2016 SMART FORTWO COUPE
NHTSA has not yet tested the 2016 SMART FORTWO COUPE in its New Car Assessment Program.
Technical Service Bulletins for the 2016 SMART FORTWO COUPE
Mercedes-Benz USA, LLC has issued 4 technical service bulletins (TSBs) for the 2016 SMART FORTWO COUPE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
NCU-2022110003 — POWER TRAIN
Mercedes-Benz AG (âMBAGâ), the manufacturer of Mercedes-Benz, has determined that on certain MY 2016-2017 smart (453 platform) vehicles, the transmission control unit software does not correspond to current specifications. During scan tool readout, non-active errors may incorrectly output. These do not affect drivability and OBD errors are still detected correctly....
LI54 10-P-063739 — ELECTRICAL SYSTEM
Vehicle no longer starts; starter battery flat
SM-B-54.10-09 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Preparation for Performing Maintenance Service or Status Check of High-Voltage Battery
LI54.10-P-052655 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY
smart ed - 12V battery discharged, undervoltage, vehicle not drivable, fault messages concerning electric drive system
NHTSA Investigations for the 2016 SMART FORTWO COUPE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SMART FORTWO COUPE
- 2014 SMART FORTWO COUPE — 0 complaints
- 2015 SMART FORTWO COUPE — 2 complaints
- 2016 SMART FORTWO COUPE (current)
Other SMART Models
- SMART FORTWO — 469 total complaints
- SMART FORTWO CABRIO — 36 total complaints
- SMART FORTWO COUPE ELECTRIC — 7 total complaints
- SMART FORTWO CABRIOLET — 2 total complaints
- SMART FORTWO CONVERTIBLE ELECTR — 2 total complaints
- SMART CABRIO — 0 total complaints
- SMART CABRIO ED — 0 total complaints
- SMART COUPE — 0 total complaints