2015 SMART FORTWO COUPE — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
1
Recall
1
Service Bulletin
0
Investigations
Overview of the 2015 SMART FORTWO COUPE
The 2015 SMART FORTWO COUPE has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with STEERING. 1 technical service bulletin have been issued by Mercedes-Benz USA, LLC for this model year. The most commonly reported problem area is the Power Train (1 complaint).
Recalls for the 2015 SMART FORTWO COUPE
NHTSA has recorded 1 recall for the 2015 SMART FORTWO COUPE, potentially affecting up to 5,058 vehicles.
Recall 15V192000 — STEERING
| 5,058 vehicles affected
Defect: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2014-2015 Smart Fortwo Coupes and Convertibles, and 2014 Fortwo Coupe Electric and Fortwo Convertible Electric vehicles. The affected vehicles have steering gear mounting bolts which may break during vehicle operation.
Consequence: If the steering gear mounting bolts break, vehicle handling could be affected, increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the steering gear mounting bolts, free of charge. The recall began on May 8, 2015. Owners may contact Smart customer service at 1-800-762-7887.
View full details →Owner Complaints for the 2015 SMART FORTWO COUPE
2 complaints have been filed with NHTSA for the 2015 SMART FORTWO COUPE. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 1 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
TL* THE CONTACT OWNS A 2015 SMART FORTWO COUPE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ MANHATTAN (212-629-1600, LOCATED AT 770 11TH AVE, NEW YORK, NY 10019) WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,700.
I HAVE TAKEN CAR BACK TO DEALER WITH COMPLAIN THAT SPEED INDICATED ON SPEEDOMETER IS 10% LOW. THEY SAID COULD NOT FIX AND MERCEDES SAYS IS WITHIN TOLERANCE. SINCE MY WARRANTEE IS BASED OFF OF MY ODOMETER AND THE CAR AND IT IS INCORRECT BY 10% I AM LOOSING 10% OR MY WARANTEE. THEREBY THEY ARE VIOLATING THE AGREEMENT OF WARANTEE AT PURCHASE. THEY ARE REFUSING TO CORRECT PROBLEM OR ISSUE EXTENDED WARANTEE.
Safety Rating for the 2015 SMART FORTWO COUPE
NHTSA has not yet tested the 2015 SMART FORTWO COUPE in its New Car Assessment Program.
Technical Service Bulletins for the 2015 SMART FORTWO COUPE
Mercedes-Benz USA, LLC has issued 1 technical service bulletin (TSBs) for the 2015 SMART FORTWO COUPE. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SM-B-82.10/06 — EXTERIOR LIGHTING:HEADLIGHTS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
NHTSA Investigations for the 2015 SMART FORTWO COUPE
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the SMART FORTWO COUPE
- 2014 SMART FORTWO COUPE — 0 complaints
- 2015 SMART FORTWO COUPE (current)
- 2016 SMART FORTWO COUPE — 1 complaint
Other SMART Models
- SMART FORTWO — 469 total complaints
- SMART FORTWO CABRIO — 36 total complaints
- SMART FORTWO COUPE ELECTRIC — 7 total complaints
- SMART FORTWO CABRIOLET — 2 total complaints
- SMART FORTWO CONVERTIBLE ELECTR — 2 total complaints
- SMART CABRIO — 0 total complaints
- SMART CABRIO ED — 0 total complaints
- SMART COUPE — 0 total complaints