2010 SATURN OUTLOOK — Problems, Recalls & Safety Data

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N/A

Safety Rating

23

Owner Complaints

4

Recalls

ACTIVE RECALL

18

Service Bulletins

0

Investigations

Overview of the 2010 SATURN OUTLOOK

The 2010 SATURN OUTLOOK has received a total of 23 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY:HATCHBACK/LIFTGATE, SEAT BELTS, AIR BAGS:SIDE/WINDOW. 18 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Steering (7 complaints), Exterior Lighting (6 complaints), and Electrical System (5 complaints).

Recalls for the 2010 SATURN OUTLOOK

NHTSA has recorded 4 recalls for the 2010 SATURN OUTLOOK, potentially affecting up to 3,414,116 vehicles.

Recall 15V415000 — STRUCTURE:BODY:HATCHBACK/LIFTGATE

| 691,144 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected...

Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.

Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15,...

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Recall 14V266000 — SEAT BELTS

| 1,339,355 vehicles affected

Defect: General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the...

Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.

Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice...

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Recall 14V118000 — AIR BAGS:SIDE/WINDOW

| 1,176,407 vehicles affected

Defect: General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a...

Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.

Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at...

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Recall 10V375000 — SEAT BELTS

| 207,210 vehicles affected

Defect: GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO...

Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.

Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT...

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Owner Complaints for the 2010 SATURN OUTLOOK

23 complaints have been filed with NHTSA for the 2010 SATURN OUTLOOK. Below is a breakdown by vehicle component.

Most Recent Complaints

#11246016 | STEERING | | 70,000 miles
INTERMITTENT LOSS OF POWER STEERING WHEN TRYING TO PARK IN A SPACE IN A PARKING GARAGE. IT ALSO HAPPENED WHEN TURNING IN MOTION INTO A STREET OFF A HIGHWAY WHILE BRAKING. POWER STEERING FLUID LEVELS WERE FULL BOTH TIMES.
#11012725 | EXTERIOR LIGHTING | | 124,000 miles
MY 2010 SATURN OUTLOOK HAS 124,XXX MILES ON IT. I'VE OWNED IT SINCE JANUARY OF 2017. 2 OR 3 MONTHS AGO MY PASSENGER SIDE LOW BEAM HEADLIGHT WENT OUT. I DECIDED THAT DUE TO HAVING TO GO THROUGH THE WHEEL WELL TO GET TO THE BULBS, I WOULD JUST CHANGE ALL 4 WHILE I WAS IN THERE. EVERYTHING SEEMED FINE FOR ABOUT A MONTH. THEN I NOTICED IT FLICKERING ON AND OFF WHILE I WAS DRIVING. OR WHEN I UNLOCKED THE CAR IT WOULDN'T TURN ON. SO I BOUGHT ANOTHER BULB AND CHANGED IT AND IT STILL DIDN'T WORK. TOOK IT ALL APART AGAIN ONLY TO FIND OUT MY HEADLIGHT SOCKET HAD MELTED. SO I BOUGHT A REPLACEMENT, INSTALLED IT AND EVERYTHING WAS GREAT. EXCEPT FOR NOW, A WEEK LATER, MY BULB QUIT AGAIN. THIS IS NOT SAFE. I CAN'T DRIVE DOWN THE ROAD AND QUESTION WHETHER OR NOT MY HEADLIGHTS ARE GOING TO FUNCTION PROPERLY. I HAVE READ AND THERE ARE A LOT OF PEOPLE HAVING THE SAME PROBLEMS OR HAD THE SAME PROBLEM AT ONE TIME. THIS NEEDS TO BE ADDRESSED. I AM NOT GOING TO BE HAPPY IF I HAVE TO SPEND TIME AND MONEY TAKING THIS TO THE SHOP TO GET SOMETHING SO SIMPLE FIXED.
#10956453 | VEHICLE SPEED CONTROL | | 79,243 miles
TL* THE CONTACT OWNS A 2010 SATURN OUTLOOK. WHILE DRIVING 25 MPH, THE VEHICLE FAILED TO ACCELERATE WHEN THE PEDAL WAS DEPRESSED. OCASSIONALLY, THE VEHICLE WOULD ABNORMALLY ACCELERATE WITHOUT THE PEDAL BEING ENGAGED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,243.
#10917699 | ENGINE | | 109,761 miles
ENGINE LIGHT WAS COMING ON & OFF. AFTER A COUPLE DAYS, THE OUTLOOK HAD A LOSS OF POWER. HAD IT CHECKED & WAS TOLD WE HAD A TIMING ISSUE WITH THE 3 TIMING CHAINS. THE CHAINS WERE STRETCHED & ONE OF THE TIMING CHAIN GEARS WAS ONE TOOTH OFF. THEY NEEDED TO BE REPLACED. I WAS ALSO TOLD THAT THERE WAS A RECALL ON THE 2007-2009 SATURN OUTLOOKS FOR THE SAME PROBLEM BUT THE 2010 MODELS WERE NOT INCLUDED. WHY WOULDN'T THE 2010 MODELS BE INCLUDED? THE LOSS OF POWER HAPPENED ON 9/30/16. CHECK ENGINE LIGHT WAS COMING ON & OFF JUST A COUPLE DAYS PRIOR TO THE LOSS OF POWER.
#10914376 | EXTERIOR LIGHTING | | 11,500 miles
HEADLIGHTS WIRE HARNESSES BURNT

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Safety Rating for the 2010 SATURN OUTLOOK

NHTSA has not yet tested the 2010 SATURN OUTLOOK in its New Car Assessment Program.

Technical Service Bulletins for the 2010 SATURN OUTLOOK

General Motors, LLC has issued 18 technical service bulletins (TSBs) for the 2010 SATURN OUTLOOK. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

060089029O — EQUIPMENT ADAPTIVE/MOBILITY

This informational bulletin provides information on interior cleaning products and what is offered to clean the interiors of GM vehicles.

PIP5029H — ENGINE

This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve...

PIT4547G — SEAT BELTS

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES WITH SECOND AND/OR THIRD ROW BENCH SEAT CENTER SEAT BELT BUCKLES HAVE A CRACK IN THE PLASTIC COVER ON THE BUCKLE SIDE. TECHNICIAN WILL ENSURE THAT THE SECOND AND THIRD ROW BENCH SEAT, CENTER SEAT BELT BUCKLES ARE UNBUCKLED...

CSP-25630 — EQUIPMENT

25630 – CUSTOMER SATISFACTION PROGRAM. THESE VEHICLES MAY HAVE HAD REMANUFACTURED ENGINES INSTALLED DURING A SERVICE REPAIR THAT WERE BUILT WITH INCORRECT PISTON RINGS. THIS MAY RESULT IN ENGINE MISFIRES, LACK OF POWER, ROUGH RUNNING, OIL CONSUMPTION AND EVENTUALLY ENGINE FAILURE DUE TO OIL CONSUMPTION. DEALERS ARE TO INSPECT ENGINE...

PIT4248D — EXTERIOR LIGHTING

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS TO MAKE SURE THE DOME LAMP OVERRIDE IS NOT ACTIVATED WHEN INVESTIGATING THE CONDITON OF THE DOME LAMPS DO NOT COME ON WHEN THE DOORS ARE OPENED.

PIT4946A — ELECTRICAL SYSTEM

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

PIT4429E — ELECTRICAL SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that may have a power lift-gate that is inoperative from all the switches and the keyless entry transmitter only with the ignition in the off position. Technician will need to check for battery voltage on circuit 5985 going to...

SB-0000188163-5 — AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10-08-64-002C — VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

This warranty bulletin explains how to determine if an outside mirrior was damaged by the customer and what is considered warranty and non-warranty.

07-08-59-007A — STRUCTURE:BODY:DOOR

This technical bulletin provides a procedure to quite the wiring harness to the doors by apply squeak reduction tape on the A and B pillars to correct the customers concern of the doors squeaking when opening or closing them.

Showing 10 of 18 technical service bulletins.

NHTSA Investigations for the 2010 SATURN OUTLOOK

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the SATURN OUTLOOK

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Other SATURN Models

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