2022 RIVIAN R1T Electrical System Problems

Vehicle lurched to a stop in a parking lot, unable to shift into gear. Warnings: “motor fault detected”, “system fault detected”, “all wheel drive permanently engaged”, “replace 12v battery. “ Currently being repaired under manufacture warranty. Manufacturer confirmed drive unit needed to be replaced. This could have been a terrible accident if it happened on the freeway. My wife and dog were in the car with me. There were no warning signs leading up to this moment. We were stranded 400 miles from home and needed several tows to get home and to the service center.

while driving on 85 south warning message appeared.

Truck without warning, suddenly stopped and I was on one of the busiest streets in Los Angeles at an intersection, blocking a large amount of traffic and too dangerous to get out due to cars rapidly passing. Called Rivian support and they said it would take. two hours to get a tow truck to me even though AAA was only 20 min away, they would not call AAA. I was at risk of being rear ended. Fire department came and was able to move car to side of road. Rivian gave no assistance. Engine light came on and said call tow truck and do not drive, red lights, manual said it was dangerous.

When driving and when parked the digital instrument cluster and infotainment screen (2 screen) can spontaneously turn off. This results in the entire instrument cluster being inaccessible while driving. Parking the vehicle for 20 minutes will recover the screens, but then it continues to happen. Rivian is aware of the issue and initially closed my ticket but has reopened it. I haven’t received a timeline to get it looked at and while they have reviewed logs, they haven’t given me any additional informations. The attached video shows the issue when I was parked since recording the video while driving would have been unsafe :) The car will still go into park and reverse despite the instrument cluster being inactive.