NHTSA Complaint #11483175 — 2022 RIVIAN R1T

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11483175
Vehicle	2022 RIVIAN R1T
Component	ELECTRICAL SYSTEM
Date of Incident	September 5, 2022
Date Filed	September 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

When driving and when parked the digital instrument cluster and infotainment screen (2 screen) can spontaneously turn off. This results in the entire instrument cluster being inaccessible while driving. Parking the vehicle for 20 minutes will recover the screens, but then it continues to happen. Rivian is aware of the issue and initially closed my ticket but has reopened it. I haven’t received a timeline to get it looked at and while they have reviewed logs, they haven’t given me any additional informations. The attached video shows the issue when I was parked since recording the video while driving would have been unsafe :) The car will still go into park and reverse despite the instrument cluster being inactive.

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