2020 RAM 1500 Electrical System Problems
139 NHTSA complaints on file
All Electrical System Complaints — Page 2
The contact owns a 2020 Ram 1500. The contact stated while driving at approximately 60 MPH, the check engine warning light and power train warning lights illuminated. The contact stated that the vehicle was losing motive power. The contact depressed the accelerator pedal; however, the vehicle failed to respond as needed. The contact stated that the steering wheel was difficult to turn to the left or right, and while pulling off the roadway the vehicle stalled. The contact was unable to restart the vehicle. The contact stated that there were several unknown warning lights illuminated while attempting to restart the vehicle. The contact had the vehicle towed to a dealer. The dealer diagnosed the vehicle and determined that the E-Torque Alternator had failed and needed to be replaced; however, the part to repair the vehicle was on a national backorder. The vehicle was not repaired. The manufacturer was informed of...
My 2020 Ram 1500 5.7L e-Torque started making a noise. I then received a "Battery" indicator Light, then received an "Engine" indicator light. I was losing voltage on my battery. The truck is now at the Dealership. The alternator has failed (87k miles). No one has the part. It's been on back order since November 2024. Online research indicates that over 3000 are on back order. I can't even place an order with Mopar (Genuine Ram Parts Supplier). I'm also told that the repair will be $2300 - seems like a lot for an alternator that you can't get that can be replace in about an hour.
I WAS DRIVING AND STARTED HEARING A NOISE, COME TO FIND OUT IT IS THE MGU. I HAVE HEARD THIS IS A RAISING PROBLEM FOR A LOT OF PEOPLE WITH THIS VEHICLE.
ETorque alternator failure. Driving down the freeway going 70MPH my truck went into complete shut down mode. Luckily I was in the right lane near an exit and was able to get out of a potential bad accident by breaking down on the freeway. Was told by the dealership and Mopar that this was not covered by any extended warranty and that this would be a $2000 fix with an unknown lead time as the part is on global backorder. I have been without a vehicle Since December 27th. was told 5000 of these parts were released on 2/17 but I would not be getting one of those. Still no line of sight to getting this part to fix my truck. Clearly based on this information and other posts this is a major issue with the ETorque Rams and a recall should be put in place and Mopar and Stellantis...
The contact owns a 2020 Ram 1500. The contact stated that after driving 35-45 MPH, the contact approached a stop sign, and the vehicle stalled. The vehicle failed to restart after pushing the Push-to-Start button. The traction control warning light was illuminated. Additionally, the key fob not recognized message was displayed. The vehicle was towed to an independent mechanic, who determined that the failure was due to the relay module and PCM and referred the contact to the local dealer. The vehicle was towed to the local dealer, where it was diagnosed and determined that the PCM needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, but no additional assistance was provided. The failure mileage was approximately 80,000.
The E to alternator quit rear bearing bad was told that the part was on backorder. It’ll be 68 months for part to come in. We need to have a better description on what bearings they use for the alternator.
Vehicle has stalled twice while approaching stop signs, given me a “service start/stop system” light and makes a loud whining noise. These symptoms are caused by a faulty eTorque generator. The generator is on back order for nearly 5000 other customers experiencing issues with the eTorque system. It is extremely unreliable and will cause accidents if the generator breaks and stalls the truck while in motion. A recall should be issued ASAP and Stellantis should be pressured to fulfill the back orders for those experiencing faulty generators.
My MGU (special name for alternator on Ram E-Torque) went bad. Starts out as grinding noise (no check engine light yet) then shortly after - total failure. Mine has total MGU failure with check engine light on and voltage warning lights to. I have a an appointment on Feb 12 2025 to replace it. They said it’s going to take about 45-90 days for a replacement part. When failure of this part happens the bearings go first, with a possibility of fire risk, in my opinion. Metal grinding on metal creates friction then fire-in my opinion. I researched and talked to some parts managers at ram dealerships. The MGU is a joke. Everyone of them will fail prematurely. Look into this please. There are 5000 MGU units supposedly being produced and shipped out across the country. Those are being shipped out very slowly when available. Nothing fast about these replacements....
When slowing down for a stop the transmission will shift into neutral and a warning will pop up on display “shift to park then desired gear” this is happing on my 2020 ram and my sons 2019 ram but the dealer says there is no fix. I checked online and it looks like it’s happening a lot.
The DPF got so hot in a matter of a few miles (8 minutes driving) it blew a hole in it, and melted all the wiring under the truck, caused the engine to stop, automatically locking all the doors (thank God my child and husband had stopped and were out) before this happened.
I already sent one, and forgot the pictures, pictures included this time
Vehicle had a temporary shutoff when doing a rolling stop. The vehicle temporarily lost power when decelerating to the stop sign at 5-10 MPH, then starting again as I began to accelerate. Can not replicate problem again.
As I was backing out of my drive way my power steering stopped working and has been hard to turn the wheel. I moved the steering wheel up and down and it started working again, and then the next day it went back to no longer working.
My screen is delaminating on a 4 year old vehicle. This should not be happening and was told by my local Dodge dealership that it is not covered under a warranty, nor my extended warranty or a recall. This is poor manufacturing. My vehicle does not sit in direct sunlight.
complete engine failure driving on hiway in 65mpr traffic.. it was a sudden total stop no power no control. after 30 sec. or so i pushed restart button stepped on gas, no error code was shown but restarted. we were almost rearended as busy traffic going that speed. this has happened twice before. after taken to a chrysler dealership on DEC.30 ,2024 and a diagnostic run they could find no issue so we were given no answer. they could not offer any other advice. this situation could be a lethal issue. we could have been in a horrible accident. we would appreciate anything you could do for us. we are affraid to drive this and only 50thousand miles on this truck,which we bought new. We are not mechanics and only can think this is a electrical failure.Please help us. we think another vehickle should be given us. This is a...
The contact owns a 2020 Ram 1500. The contact that the vehicle was taken to the dealer due to an electrical failure. The contact stated that the 12-Volt battery had been replaced three times, and the taillight bulbs and front headlight low beam bulbs were replaced several times. The contact stated that when the vehicle was diagnosed by the dealer for the electrical failure, the contact was informed that the front differential seal had failed and was allowing water to leak into the differential, causing the differential to rust. The vehicle was not yet repaired. The manufacturer was informed of the failure. The failure mileage was approximately 107,000.
Brake warning lamp is on for low fluid but fluid is okay. Electronic stability control not functioning.
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, the dashboard and infotainment screen intermittently darkened, and the key fob was inoperable. Additionally, the vehicle failed to shut off as needed. The failure had occurred on several occasions. There was no warning light illuminated. The vehicle was taken to an independent mechanic where it was discovered that there was an issue with the electrical system; however, the independent mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.
Push start button failed during highway driving and cause the engine shut down /lost power After dealer checked: they said: - the push button stuck - air damp cannot close - CV Axis loose (safety concern) The truck is less than 5 years and only 69K miles. The quality of the truck is not realiable.
Left turn signal does not self cancel at times. This is an intermittent problem.
While driving from Abilene, tx to Houston, tx on [XXX] my vehicle displayed intermittently several warning message. The first message said idle-stop was unavailable and lasted for about 30 minutes. The second message was displayed in red and stated the electric steering was inoperative and lasted for about 10-30 seconds and it was definitely harder to turn the steering wheel. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UNKNOWN GOT IN THE TRUCK, started it and it idled for about one minute, then every single light or electronic started flashing, with the pace of the hazard lights, which the hazard lights stayed on, no matter how many times I pushed the hazard buttons, and the horn was blowing lightly also, about 2 minutes of this , I turned the truck off, came out the next day and it was completely dead, no electricity at all! Charged battery( which is new by the way) and it fired right up! But now it’s extremely sluggish, missing and jerking, the electronics in these are garbage! Looks great but who wants something that is advertised Wi-Fi available!! Ha not on the 2020 models!!! I’ve got the big screen! Call att, they say there’s an issue with ram, so I’m not happy! And this the only vehicle I have to transport my family
The vehicles, multimedia hub fails in hot weather, not allowing connections from the phone for Maps and CarPlay/androidauto. I have had the media hub replaced two times under warranty and the issue never resolves. Public forums show similar complaints from other drivers of the same make and model.
Power steering going out intermittently while driving
While stopping at a stoplight truck turned off shifted to park and applied parking brake. This has happened on two separate occasions. The second time was while in a drive-through. It was also tried to shift into park when taking corners at low speed where I had almost come to a stop before proceeding.
The contact owns a 2020 Ram 1500. The contact stated while driving 25 MPH, the message "Side Mirror Sensors Unavailable - Service Required" was displayed. The infotainment system screen display turned black; the defroster engaged to high temperature while the A/C system became inoperable. Additionally, the contact stated that the windows failed to roll down while engaging the power window switches, and the front driver's side seat was unmovable. The contact stated that the failure recurred intermittently and lasted approximately 5 minutes. The contact stated that she suffered from chronic obstructive pulmonary disease (COPD) and the failure was a significant safety risk. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 51,000.
The contact owns a 2020 Ram 1500. The contact stated the tailgate failed to open with the key fob. The vehicle had not been taken to the dealer. The vehicle had not been diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 55,000.
Upon purchase brand new in 2020 with in a week a cylinder had to be replaced. Since then this truck has been in the shop for almost a year in total over the past 2.5 years. The recalled high pressure fuel pump went out at around 60k miles, this incident almost resulted in a major accident in the middle of the night as the power loss to the engine and brakes left me free rolling down the road into a stop light 4 way. When sent for repairs they had to replace the pump 6-7 times before they could give it back to me as well as the entire fuel system. The check engine light came on as I drive off and they had to replace the pump and other parts for the 8th time and kept it for another month. A couple months later the alternator went out and...
I have the exact symptoms of the recall for the faulty turn signal stock. This recall should be expanded back to at least 2020. Tons of people online reporting same issue for previous year trucks.
Camera system unavailable error on a blue back over camera screen. Started at about 40000 miles. Intermittent at first but now is consistently inoperable.
Since I purchased the vehicle it's been in the dealership for repairs unacceptable
Steering Rack and Pinion - Began malfunctioning (noise, and vibration when turning) at less than 10,000 miles. I visited Ram Dealer several times between 10,000 - 34,000 miles and they stated they could not replicate the issue. I drove the vehicle with their technical and they agreed there was an issue. Finally they replaced the Steering System when it had about 34,000 miles. This is a potential safety issue. Drive Selector Switch - I have had 3 selector switches (move from Park to Drive, reverse, etc.) malfunction and require replace (started in side of standard warranty), they appear to be replacing faulty part with same part. Most recent repair in April 2024 only lasted about 150 miles before the device went bad again. This is a potential safety issue. Radio - My 12" radio has been replaced 3 times. At times it impacts the controls of the vehicle features, heating,...
The contact owned a 2020 Ram 1500. The contact stated while driving at approximately 45 MPH, the windshield wiper was operating erratically, the lights began flashing, the emergency lights would not work, and the lock was inoperable. The contact observed smoke coming from the vents and underneath the dashboard. The vehicle was maneuvered to the side of the road where the contact observed sparks and flames coming from the dashboard that were approximately 5 feet in height. The Fire Department extinguished the fire. The vehicle was destroyed as a result of the fire. A fire report was filed. The contact was not sure if a Police report was filed. The vehicle was towed to a storage lot. The insurance company was pending a tow. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was unknown. The contact stated the fire started in the dash...
Truck won't start or move from park new battery was drained in one afternoon. Now vehicle won't start .
INCIDENT 1: Cruise Control would not turn on or off. INCIDENT 2: TRUCK STALLED WHILE DRIVING ON HIGHWAY
The inside of my truck has condensation. The inside lights console don’t work. Because water comes in by the rear top headliner.
The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, the contact heard a loud booming sound. The contact stopped to inspect the vehicle, and it was discovered that the driver's side rear glass window panel had exploded outward causing chards of glass to enter the vehicle. The contact stated that during failure the rear defroster was activated. The vehicle was taken to the local dealer who replaced the driver's side rear glass window panel. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 30,000. The VIN was not available.
I HAVE CONTACTED DEALER SEVERAL TIMES WITH THIS RECALL AND WAS TOLD THE REPAIR PARTS ARE NOT BEING MADE AVAILABLE TO THEM. I WAS TOLD THAT THIS RECALL CAN BECOME DANGEROUS AND SHOULD BE FIXED. ALSO, NOTED ON RECALL FORM THAT STATE MAYNOT RENEW REGISTRATION IF THIS RECALL IS NOT FIXED. NO INCIDENT HAS OCCURRED. THE ABO
Abs and tracking control lights come on and “service electronic brake system” when on, cruise control not functional and traction control off very dangerous as I did more research it is a very common occurrence for Dodge Ram truck 2017-2021 please help us
My RAM 1500 experienced some random electronic related issues (ie. warning lights showing when nothing was wrong and then going away). This was an annoyance, but would fix itself so I never reported it. Then I had similar issues and all of a sudden it kept dying on me and I had to jump the car. RAM came back telling me the back window had leaked and it destroyed the eTorque battery and RFhub. The estimate was absurd, so I started researching. Turns out that the back window leak is a we’ll know. common issue with RAM 1500s. So much so they extended the manufacture warranty on the back window and center mounted light. Unfortunately, my truck is not on that list. Beyond the cost of this repair, the safety issue occurs when RAM placed an eTorque LITHIUM BATTERY in the back seat directly under a window that has historically...
While trying to accelerate from a stop, the vehicle electrical system turned off the vehicle and turned back on. When turning back on, it flashed through a series of error messages. One time was while in stop and go traffic and I was able to coast onto the shoulder and restart the vehicle. A second incident was in the middle of a busy intersection. Having had this shut down before, I was able to quickly turn on my hazards and restart the truck to then clear the intersection safely. I have personally had Dodge look at the vehicle under my ownership (bought it used from a dealer). In speaking with the service advisor, he mentioned it had 13 error codes reported on the DTC from loss of communication with PCM. There were no warning signs prior to the two events I have experienced. I have scheduled to take it back...
Frequent and expensive starter failure and replacement rate for Hemi V8 equipped trucks.
On Thursday 16NOV2024 I noticed the rear sliding window on my 20' Ram had shattered on the drivers side section. The sticker on the back was damaged and appeared burnt. The weather that morning had been 35 degrees and partly cloudy. When I remote started the vehicle at 0700HRS, the rear defrost came on automatically. I drove about 10-15 minutes to work and parked. I returned to my vehicle approximately 10 minutes later and noticed a burning odor but thought it was due to a woodstove used nearby. Later in the day coworkers noticed the sticker was burned. I thought it may be intentional or due to the rear defrost system since the part that is wired and transitions to the heating grid is right under the sticker. We reviewed security footage from when I parked to when it was discovered and noone went near the vehicle. I suspected the...
Driving on highway at 70mph. Truck shut completely off and lost all power. Almost caused major accident which could’ve resulted in serious injury.
On Monday, October 10, 2023, I started my truck in the morning when the temperature was 60-65 degrees. The truck turned the rear defroster on and after 10 minutes I put my two boys in the backseat and smelt a burning smell. There was nothing smoking, so I told myself I would look at it once I got back from dropping them off. I pulled out of my driveway and within a minute my back window shattered above my 3 month old. I took it to the Dodge/Ram dealership and they said based on their inspection the third brake light was leaking and water got into/on the window and when the rear defroster turned on it shattered the window. They said it is not covered under warranty even though the main cause was a manufacture defect with the the third brake light leaking water into the vehicle. So this repair...
BACK OVER PREVENTION: DISPLAY FUNCTION. Rear backup camera failed, requiring the replacement of the radio unit. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash. Specific to 2020 Ram 1500, but potentially similar to the recent recall of newer year 2022-2024 Ram 1500 / 2500 trucks [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The frame of the back window is cracking causing water to leak into the cab. After talking to the dealership they are saying this is happening with RAM Trucks that has not been recalled. He stated that the control module is located under the rear seat which is getting wet and causing problems to the trun signals, starting of the truck and lighting to malfunction which could cause an accident. There is also airbags located on the rear roof that could cause them not to go off. This repair is going to be between 2000 and 5000 bucks depending on the damage. I believe this should be a safety recall due to the chance of someone's life being lost.
The start/stop feature on the truck has been malfunctioning and the light has repeatedly came on. The truck has stalled on me while driving on two different occasions. I was in the middle of driving on a busy road and also a highway and the truck stalled on me which could of caused any vehicle to the side of me, or behind me to hit my vehicle causing an accident especially when I have both my kids in the car. The dealer allegedly fixed the problem but clearly it is NOT fixed. The problem has been diagnosed by the dealer at their establishment. They say nothing shows the truck stalling in the computer but I have proof. The truck shook, the start/stop light came on along with the check engine light and then stalled out on me both times. I opened a case with ram care and they dont seem...
The contact owns a 2020 Ram 1500. The contact stated that upon a cold start of the vehicle, the vehicle stalled while depressing the accelerator pedal. In addition, the contact stated that the vehicle intermittently stalled while driving at various speeds. The contact stated that the shift to park message was flashing on the instrument panel during the failure. The dealer was notified of the failure, but the mechanic was unable to determine the cause of the failure. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 35,000.
The dash lights flicker on and off cluctser goes out speed o doesn't work and if u come to a complete stop or go under 5 miles an hour the truck will put itself in part and shut completely done no matter where u r at highway city in rush hour traffic it almost had my wife hit and could of gotten killed
Other 2020 RAM 1500 Problem Areas
Engine
146 complaints
Unknown Or Other
103 complaints
Power Train
53 complaints
Visibilitywiper
51 complaints
Steering
50 complaints
Service Brakes
38 complaints
Fuelpropulsion System
36 complaints
Structurebody
31 complaints
Fuel System Gasoline
22 complaints
Air Bags
17 complaints
Exterior Lighting
16 complaints
Suspension
11 complaints
Vehicle Speed Control
11 complaints
Forward Collision Avoidance Automatic Emergency Braking
10 complaints
Seat Belts
9 complaints
Forward Collision Avoidance Warnings
6 complaints
Lane Departure Blind Spot Detection
6 complaints
Visibility
6 complaints
Engine And Engine Coolingexhaust Systemmanifoldheadermufflertail Pipe
5 complaints
Back Over Prevention Rearview System Braking
3 complaints
Engine And Engine Cooling
3 complaints
Latcheslockslinkagestailgatelatch
3 complaints
Wheels
3 complaints
Back Over Prevention Warnings
2 complaints
Electrical Systemalternatorgeneratorregulator
2 complaints
Fuel System Diesel
2 complaints
Lane Departure Warning
2 complaints
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
2 complaints
Seats
2 complaints
Structure
2 complaints
Structureinterior Panelssun Visor
2 complaints
Air Bagsfrontaldriver Clockspringspiral Cassette
1 complaint
Air Bagssensoroccupant Classification
1 complaint
Back Over Prevention
1 complaint
Back Over Prevention Automatic System Braking
1 complaint
Back Over Prevention Camera System
1 complaint
Back Over Prevention Sensing System Camera
1 complaint
Electrical System Instrument Clusterpanel
1 complaint
Electronic Stability Control Esc
1 complaint
Engine And Engine Coolingexhaust System
1 complaint
Exterior Lightingheadlights
1 complaint
Exterior Lightingturn Signalswitch
1 complaint
Forward Collision Avoidance Adaptive Cruise Control
1 complaint
Fuel System Gasolinedeliveryfuel Pump
1 complaint
Fuel System Gasolinefuel Injection System
1 complaint
Fuel System Gasolinestorage
1 complaint
Fuel System Gasolinestoragetank Assemblyfiller Pipe And Cap
1 complaint
Fuel System Otherstoragetank Assemblyfillingcharging
1 complaint
Lane Departure Assist
1 complaint
Power Trainautomatic Transmissiongear Position Indication Prndl
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Service Brakes Hydraulic
1 complaint
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
1 complaint
Structurebodytailgate
1 complaint
Structureframe And Members
1 complaint
Suspensionfrontcontrol Armlower Arm
1 complaint
Suspensionfrontcontrol Armupper Ball Joint
1 complaint
Tires
1 complaint
Tiressidewall
1 complaint
Visibilitydefrosterdefoggerhvac System
1 complaint
Visibilityrearview Mirrorsdevicesexterior
1 complaint
Visibilitysunmoon Roof Assembly
1 complaint
Visibilitywindshield
1 complaint