2012 PORSCHE PANAMERA Unknown Or Other Problems

I RECEIVED A URGENT SAFETY RECALL FOR POSSIBLE WATER INTRUSION INTO THE AIR CONDITIONING UNIT. THE RECALL NOTE THEY I SHOULD ONLY PARK MY VECHLE DO TO POSSIBLE FIRE DANGER. CAR WAS TAKEN TO CARLSEN PORSCHE IN REDWOOD CITY CALIFORNIA (7/10/2019) THEY LOOKED AT THE CAR AND SAID I WAS INDEED PART OF THE RECALL AND THEY WOULD REPLACE THE PART. AFTER A DAY THEY SAID THEY DID NOT HAVE THE PART THAT THEY TOLD ME THEY HAD WHEN I BROUGHT THE CAR IN. CLEARLY THEY WERE HOPING TO NOT HAVE TO REPLACE IT OR JUST WAS POOR MANAGEMENT AND OVERBOOKED MORE CARS THAN PARTS AVAILABLE. THE COMPLAINT IS THAT THEY DID SAID, THEY HAD NO IDEA WHEN THEY WOULD HAVE THE PART AS PORSCHE WAS NOT PROVIDING THEM WITH ANY INFORMATION AND TOLD ME TO GO HOME. THEY WOULD LET ME KNOW WHEN THEY EVER GET IT. THERE WAS...