2012 PORSCHE CAYENNE S — Problems, Recalls & Safety Data
N/A
Safety Rating
6
Owner Complaints
2
Recalls
17
Service Bulletins
0
Investigations
Overview of the 2012 PORSCHE CAYENNE S
The 2012 PORSCHE CAYENNE S has received a total of 6 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS. 17 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problem area is the Power Train (5 complaints).
Recalls for the 2012 PORSCHE CAYENNE S
NHTSA has recorded 4 recalls for the 2012 PORSCHE CAYENNE S, potentially affecting up to 688,852 vehicles.
Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 12V065000 — EXTERIOR LIGHTING:HEADLIGHTS
| 20,278 vehicles affected
Defect: PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.
Consequence: A DETACHED HEADLIGHT COULD LEAD TO LOSS OF VISIBILITY AND AN INCREASED RISK OF A CRASH.
Remedy: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
View full details →Owner Complaints for the 2012 PORSCHE CAYENNE S
6 complaints have been filed with NHTSA for the 2012 PORSCHE CAYENNE S. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Power Train | 5 | 1 | 1 | 0 | 0 |
| Engine | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
WHEN DRIVING CAR, IT FEELS ROUGH AND IS HARD TO ACCELERATE SO I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE TRANSFER CASE. THE TRANSFER CASE SEEMS TO BE A MANUFACTURE PROBLEM AND IS COMMON AMONG THESE CARS. IT'S UNSAFE AND ALMOST IMPOSSIBLE TO DRIVE ON THE HIGHWAY .
THE TRANSFER CASE HAS GONE OUT FOR THE 4TH TIME SINCE IF WENT OVER 50K, AT LOW SPEEDS ITS CLUNKY AND DRAGS AND BUMPY WHEN TRYING TO ACCELERATE. I FOUND OTHER INDIVIDUALS HAVING THE SAME PROBLEM MUTLI TIMES AS MYSELF AND THIS IS NOT CHEAP TO FIX. THE DEALER KNOWS THIS IS A PROBLEM BUT WILL NOT HELP WITH COST
TRANSFER CASE FAILURE. CARE CLUNKS/DRAGS IN LOW GEARS.
THE PORSCHE DEALER INFORMED ME THE BUMPING NOISE WHILE ACCELERATING IS THE TRANSFER CASE. IT IS A COMMON PROBLEM ON ALL 2012 CAYENNE CARS. THE TRANSFER CASE WILL MAKE THE BUMPING NOISE WHEN ACCELERATING. IT WILL EVENTUALLY SLIP TO THE DANGEROUS POINT. THIS IS WHEN YOU ACCELERATE INTO TRAFFIC AND THE TRANSFER CASE ONLY SLIPS AND LEAVES THE SITTING IN TRAFFIC UNABLE TO MOVE. THE REPAIR IS $5000 AND REPLACES THE TRANSFER CASE. THE NEW TRANSFER CASE CORRECTS THE DESIGN FLAW. THE FLAW WAS IN THE TRANSFER CASE VENTS THAT WOULD ALLOW WATER TO BUILD UP IN THE CASE. THE NEW CASE COMES WITH VENT TUBES INSTALLED SO THE CASE CAN VENT PROPERLY AND WATER DOESN'T BUILD UP IN THE TRANSFER CASE FLUID. IT IS A SHAME THAT THIS PROBLEM HAPPENS BETWEEN 30,000 AND 80,000 MILES. IF I PAY $60, 000 -$100,000 FOR A CAR I WOULD EXPECT TO GET PAST 100,000 MILES BEFORE A MAJOR REPAIR. HOPEFULLY I DON'T GET KILLED IN TRAFFIC WHEN IT STARTS SLIPPING MORE.
FAULTY TRANSFER CASE THE CAR HAD A BUMPY AND VIOLENT SHUDDER AT SLOW SPEEDS WHEN ATTEMPTING TO ACCELERATE. FEELS LIKE MISFIRING AND THEN GRINDING AND THE CAR DOES NOT RESPOND TO THE ACCELERATOR. IT WAS DANGEROUS WHEN ATTEMPTING TO ACCELERATE INTO TRAFFIC. I CALLED TO MAKE AN APPOINTMENT AND WITH A SIMPLE EXPLANATION THEY DIAGNOSED IT OVER THE PHONE. THE DEALERSHIP ACKNOWLEDGED THAT THESE TRANSFER CASES WERE FAILING REGULARLY AND THAT THE PARTS WERE REDESIGNED AND EVEN STOCKED IN THE DEALERSHIP SINCE IT HAPPENS SO REGULARLY. WITH A BASIC SEARCH OF THE INTERNET IT IS APPARENT THAT THIS PROBLEM IS WIDESPREAD AND THAT PORSCHE HAS ACKNOWLEDGED THE DESIGN FLAW BUT THEY ARE NOT CHOOSING TO RECALL. THIS IS A SAFETY ISSUE AND SHOULD BE REPLACED BY THE MANUFACTURER WHETHER THE CAR IS UNDER WARRANTY OR NOT.
Safety Rating for the 2012 PORSCHE CAYENNE S
NHTSA has not yet tested the 2012 PORSCHE CAYENNE S in its New Car Assessment Program.
Technical Service Bulletins for the 2012 PORSCHE CAYENNE S
Porsche Cars North America, Inc. has issued 17 technical service bulletins (TSBs) for the 2012 PORSCHE CAYENNE S. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 60-12-1 — ELECTRICAL SYSTEM
Technical information for Important Information for Maintaining, Diagnosing and Checking the (AGM) Battery
No. 06-09-3 — ELECTRICAL SYSTEM
Technical information for evaluating overspeed events on the Cayenne
No. D647 — ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PUMP
Parts information on parts withdrawal for the oil pump
No. 41-11-1 — EQUIPMENT
Information for dealers on new customer communication regarding high engine oil consumption.
122-M3B5L-03 — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Cause: Clicking noises can come from around the transfer case when manoeuvring the vehicle (or driving slowly) due to activation of the transfer case servo motor. Remedial action: Before doing any other work, the symptommust be simulated using a test procedure. (Opening the door windows can be helpful when evaluating...
122-H8Q5U-02 — ENGINE
Concern: Oil leak (?sweating?, drops of oil) on engine in oil guide housing area? Example of oil leaks on the engine We have discovered that the cause of some leaks in the specified area could not be detected and determined definitively in the dealer organisation when attempting to resolve the...
ATI-1302 — ENGINE
PORSCHE: SOME VEHICLES MAY EXPERIENCE A PINING RATTLING NOISE AT 1100-1400 IN THE 4TH-7TH GEARS. MODEL CAYENNES (92A) MODEL YEARS INCLUDE 2011 AND UP.*JS
TI-51-13 — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
PORSCHE: INFORMATION CONCERNING THE REAR- DIFFERENTIAL LOCK CONTROL UNIT RE-PROGRAMMING. MODELS INCLUDE CAYENNE (92A)/ CAYENNE DIESEL (92A)/ CAYENNE S (92A)/ CAYENNE GTS (92A)/ CAYENNE TURBO (92A)/ CAYENNE GTS (92A)/ CAYENNE TURBO S (92A). MODEL YEARS INCLUDE 2011 TO 2014. *JS
122-W5S3Z-06 — EQUIPMENT
Concerns: Electronic logbook in Porsche Communication Management (PCM) 3.1 Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Implausible entries can appear in the logbook (e.g. negativemileage, double entries) on the affected vehicles due to incorrect PCM software. Earlier entries in the logbook can...
122-W5S3Z-06 — ELECTRICAL SYSTEM:SOFTWARE
Concerns: Electronic logbook in Porsche Communication Management (PCM) 3.1 Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Implausible entries can appear in the logbook (e.g. negativemileage, double entries) on the affected vehicles due to incorrect PCM software. Earlier entries in the logbook can...
Showing 10 of 17 technical service bulletins.
NHTSA Investigations for the 2012 PORSCHE CAYENNE S
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE S
- 2007 PORSCHE CAYENNE S — 1 complaint
- 2008 PORSCHE CAYENNE S — 6 complaints
- 2009 PORSCHE CAYENNE S — 0 complaints
- 2010 PORSCHE CAYENNE S — 0 complaints
- 2011 PORSCHE CAYENNE S — 20 complaints
- 2012 PORSCHE CAYENNE S (current)
- 2013 PORSCHE CAYENNE S — 0 complaints
- 2014 PORSCHE CAYENNE S — 0 complaints
- 2015 PORSCHE CAYENNE S — 0 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints