2011 PORSCHE CAYENNE S — Problems, Recalls & Safety Data
N/A
Safety Rating
20
Owner Complaints
3
Recalls
13
Service Bulletins
0
Investigations
Overview of the 2011 PORSCHE CAYENNE S
The 2011 PORSCHE CAYENNE S has received a total of 20 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:HEADLIGHTS. 13 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Engine (12 complaints), Power Train (3 complaints), and Service Brakes (2 complaints).
Recalls for the 2011 PORSCHE CAYENNE S
NHTSA has recorded 5 recalls for the 2011 PORSCHE CAYENNE S, potentially affecting up to 706,857 vehicles.
Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 22V656000 — EXTERIOR LIGHTING:HEADLIGHTS
| 222,858 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the...
Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
View full details →Recall 17V368000 — ENGINE
| 18,005 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2010-2012 Panamera S, Panamera 4S and Panamera Turbo vehicles, 2011-2012 Panamera and Panamera 4 vehicles, and 2011 Cayenne S and Cayenne Turbo vehicles. The affected vehicles have camshaft controllers that may come loose inside the engine, potentially resulting in an engine stall.
Consequence: An engine stall can increase the risk of a crash.
Remedy: Porsche will notify owners, and dealers will replace the fastening screws for the camshaft adjusters, free of charge. Owner notification letters were mailed January 12, 2018. Owners will receive a second notice when the remedy is available. Owners may contact...
View full details →Recall 12V065000 — EXTERIOR LIGHTING:HEADLIGHTS
| 20,278 vehicles affected
Defect: PORSCHE IS RECALLING CERTAIN MODEL YEAR 2011-2012 CAYENNE, CAYENNE S, CAYENNE S HYBRID, AND CAYENNE TURBO VEHICLES MANUFACTURED FROM MARCH 8, 2010, THROUGH JANUARY 31, 2012 BECAUSE THE HEADLAMPS MAY COME LOOSE AND DETACH FROM THE FENDER.
Consequence: A DETACHED HEADLIGHT COULD LEAD TO LOSS OF VISIBILITY AND AN INCREASED RISK OF A CRASH.
Remedy: PORSCHE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE HEADLAMP LOCKING ASSEMBLIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 9, 2012. OWNERS MAY CONTACT PORSCHE AT 1-800-767-7243.
View full details →Owner Complaints for the 2011 PORSCHE CAYENNE S
20 complaints have been filed with NHTSA for the 2011 PORSCHE CAYENNE S. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine | 12 | 0 | 0 | 0 | 0 |
| Power Train | 3 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Electronic Stability Control Esc | 1 | 0 | 0 | 0 | 0 |
| Exterior Lighting | 1 | 0 | 0 | 0 | 0 |
| Visibility | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2011 Porsche Cayenne S. The contact stated that while driving at an undisclosed speed, the headlights failed to illuminate properly. The contact stated that there was water intrusion in the headlight housings. The vehicle was taken to an independent mechanic, who determined that the headlamps needed to be replaced. The vehicle was not repaired. Upon investigation, the contact discovered that the VIN was included in NHTSA Campaign Number: 22V656000 (Exterior Lighting); however, the contact had not yet received the notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.
I CAME TO A COMPLETE STOP ON A CITY STREET. I LET MY FOOT OFF THE BRAKE, THEN APPLIED MY FOOT BACK ON THE BRAKE AND THE BRAKE PAD WOULDN'T GO DOWN, IT WAS HARD.
THE COOLANT PIPE DESIGN IS FLAWED. THE BARB IS GLUED AND PRESSED IN THE ALUMINUM BODY. OVER TIME THE GLUE LOSES ITS PROPERTIES AND THE BARB COMES OUT THUS CAUSING MASSIVE COOLANT LEAK AND THE ENGINE CAN OVERHEAT. THE PART WAS REDISGNED AROUND 2015 WHERE THE BARB IS NOW THREADED, BUT THE ORIGINAL PART IS A SAFEY HAZARD FOR THE OLDER MODELS WITH POTENTIAL HUGE REPAIR COSTS.
VEHICLE ACTS AS IF GOING OVER SPEED BUMP OVER 18MPH ALSO JERKING AND TUGGING ON YOU AS YOU ACCELERATE MAKING FOR HARD TURNING IN PARKING LOTS FEELS LIKE FRONT WHEEL IS LOCKING UP ALSO NOTICING SAFETY CONCERN WILE COMING TO STOP IN TRAFFIC UNDER ABOUT 3MPH THE VEHICLE SUDDENLY AND UNEXPECTEDLY LEARCHES FORWARD AS IF ENGINE HAS MORE POWER OR SOMETHING BECOMES UN JAMMED. TRANSFER CASE HAS BEEN REPLACED ONCE ALREADY NOW OUT OF WARRANTY IT FEELS AS IF A SAFETY CONCERN IS THE ISSUE
TRANSFER CASE FAILED 2016 ; WAS REPLACED BY DEALER AND FAILED AGAIN 2017. WHILE DRIVING FAILURE AFFECTS SHIFTING AND ACCELERATION.
Safety Rating for the 2011 PORSCHE CAYENNE S
NHTSA has not yet tested the 2011 PORSCHE CAYENNE S in its New Car Assessment Program.
Technical Service Bulletins for the 2011 PORSCHE CAYENNE S
Porsche Cars North America, Inc. has issued 13 technical service bulletins (TSBs) for the 2011 PORSCHE CAYENNE S. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
No. 41-11-1 — ENGINE AND ENGINE COOLING
Information for dealers on new customer communication regarding high engine oil consumption.
122-V6Y2L-06 — ELECTRICAL SYSTEM
Concerns: Front-end electronics control unit Rear-end electronics control unit (only for model year 2012 vehicles) Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. New data records for the front-end electronics and rear-end electronics control units are available for the affected vehicles.
122-U4Y2A-06 — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
Concerns: Transfer case Information: This is to inform you of a voluntary Workshop Campaign on certain 2011 model year Cayenne S and Cayenne Turbo vehicles. There is the possibility that transfer cases with defective clutch baskets may have been installed on the affected vehicles. As a result, the transfer case...
122-U4Y2A-06 — POWER TRAIN
Concerns: Transfer case Information: This is to inform you of a voluntary Workshop Campaign on certain 2011 model year Cayenne S and Cayenne Turbo vehicles. There is the possibility that transfer cases with defective clutch baskets may have been installed on the affected vehicles. As a result, the transfer case...
122-Z3T9A-06 — ELECTRICAL SYSTEM
Concerns: Front-end electronics control unit Rear-end electronics control unit (only for model year 2012 vehicles) Information: This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. New data records for the front-end electronics and rear-end electronics control units are available for the affected vehicles.
TIS-91-11-B — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
PORSCHE: TRANSFER CASE HAS VIBRATIONS WHILE DRIVING, DUE TO DEFECTIVE CLUTCH BASKETS BEING INSTALLED. *PE UPDATED 7/31/12. *PE
122-T3L2Z-06 — SERVICE BRAKES, HYDRAULIC
Information: New rotors and pads are available to help reduce noise complaints on front brakes.
TIS-53-11 — ELECTRICAL SYSTEM:IGNITION:SWITCH
PORSCHE: ON SOME MODEL YEAR VEHICLES, THE POSSIBILITY THAT IGNITION STARTER SWITCHES THAT IS INSTALLED, REDUCED COMFORT OF USING DRIVER'S KEY, AND ENGINE FAILS TO START AFTER SEVERAL ATTEMPTS BEEN MADE. *PE
TSB-1101 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
PORSCHE: THE VENTING SYSTEM OF THE FUEL TANK CLOSES LIMITING THE FUEL FILILNG RATE 2011 CAYENNE. *RM
SB-05-11 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
PORSCHE: COOLANT HOSES ARE NOT UP TO PORSCHE STANDINGS AND MAY EVENTUALLY LEAK. 2011 CAYENNE. *RM
Showing 10 of 13 technical service bulletins.
NHTSA Investigations for the 2011 PORSCHE CAYENNE S
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE CAYENNE S
- 2006 PORSCHE CAYENNE S — 13 complaints
- 2007 PORSCHE CAYENNE S — 1 complaint
- 2008 PORSCHE CAYENNE S — 6 complaints
- 2009 PORSCHE CAYENNE S — 0 complaints
- 2010 PORSCHE CAYENNE S — 0 complaints
- 2011 PORSCHE CAYENNE S (current)
- 2012 PORSCHE CAYENNE S — 6 complaints
- 2013 PORSCHE CAYENNE S — 0 complaints
- 2014 PORSCHE CAYENNE S — 0 complaints
- 2015 PORSCHE CAYENNE S — 0 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE 911 — 173 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints