2014 PORSCHE 911 — Problems, Recalls & Safety Data
N/A
Safety Rating
5
Owner Complaints
1
Recall
21
Service Bulletins
0
Investigations
Overview of the 2014 PORSCHE 911
The 2014 PORSCHE 911 has received a total of 5 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:HOOD:LATCH. 21 technical service bulletins have been issued by Porsche Cars North America, Inc. for this model year. The most commonly reported problems involve the Unknown Or Other (2 complaints), Air Bags (1 complaint), and Structure (1 complaint).
Recalls for the 2014 PORSCHE 911
NHTSA has recorded 1 recall for the 2014 PORSCHE 911, potentially affecting up to 1,382 vehicles.
Recall 14V698000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH
| 1,382 vehicles affected
Defect: Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2014-2015 Porsche 911, Boxster, and Cayman vehicles manufactured May 7, 2014, to September 23, 2014. The front hood upper lock components were not manufactured to specification and may fail to securely latch the vehicle's hood during operation.
Consequence: A failure of the hood latching mechanism may cause the hood to suddenly open during vehicle operation and will severely impede the driver's ability to see out the front windshield, increasing the risk of a vehicle crash.
Remedy: Porsche will notify owners, and dealers will replace the lock on the front hood, free of charge. The recall began December 12, 2014. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AE04.
View full details →Owner Complaints for the 2014 PORSCHE 911
5 complaints have been filed with NHTSA for the 2014 PORSCHE 911. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The leather dash on my vehicle is peeling back due to shrinkage. It is shrinking and peeling back from the front of the windshield. I am concerned it will effect the ability for the passenger side airbag to function properly.
The leather dash on my vehicle is peeling back due to shrinkage. It is shrinking and peeling back from the front of the windshield. I am concerned it will effect the ability for the passenger side airbag to function properly.
Both driver and passenger side door panels are failing causing them to raise due to failed seal and/or glue used in production. This has been inspected by the Porsche dealer and has been deemed a failure from the factory. This issue has caused for not only visibility issues and accessibility to door locks and windows, but could potentially impact the functionality and safety of the overall side airbag operation. This is a known issue based on the responses I have received from the dealership and Porsche factory representatives on the model 911 Carerra and other Porsche models.
THIS MODEL, IF IT COMES WITH ONE OF THE TWO LIGHT COLORED DASHBOARDS AVAILABLE (MINE IS ONE-BEIGE), HAS SEVERE GLARE PROBLEMS, CAUSED BY THE NUMBER OF VENTS, SPEAKER, AND OTHER OPENINGS ON THE UPPER DASH, ALL OF WHICH REFLECT IN THE WINDOW. PORSCHE NORTH AMERICA HAS VERIFIED THE PROBLEM, DEEMING IT A "CHARACTERISTIC", NOT A DEFECT. THE DEALER, THE AUTOGALLERY HAS ACKNOWLEDGED THE PROBLEM, ONE OF IT'S SALESMEN DEEMING IT SO MUCH GLARE AS TO BE "UNDRIVABLE". BEVERLY HILLS PORSCHE HAS VERIFIED THE PROBLEM AND TOLD ME OF NUMEROUS COMPLAINTS. A PERUSAL OF THE INTERNET REVEALS MANY OTHER OWNER COMPLAINTS. AT VARIOUS TIMES, PORSCHE AND THE DEALER HAVE OFFERED TO HAVE SOMETHING MADE FOR THE DASH, BUT THEY HAVE RENEGED ON THAT OFFER (THEY INDUCED ONE CUSTOMER WHO WAS COMPLAINING TO TRADE THE CAR FOR A MORE EXPENSIVE MODEL WITH DARK DASH). THEY HAVE MADE OTHER OFFERS E.G SUNGLASSES, BUT THEY HAVE FAILED TO TAKE ANY STEPS TO REMEDY THE PROBLEM. A CASUAL REVIEW OF DASHES IN OTHER CARS, BY WALKING THROUGH PARKING LOTS, REVEALS THAT NO OTHER CAR HAS NEARLY AS MANY VENTS AND OPENINGS ON UPPER DASH, OR GLARE EVEN APPROACHING THAT OF THIS MODEL. IN SHORT, THE CAR IS VERY DANGEROUS TO DRIVE-PARTICULARLY IN SUNLIGHT AND SHOULD BE RECALLED OR THE GLARE PROBLEM REMEDIED. I ASK THAT YOU VIEW MY CAR, OR SIMILAR MODEL, DRIVE THE CAR IN SUNLIGHT AND EVALUATE THIS HAZARDOUS CONDITION. I WOULD BE HAPPY TO MAKE THE CAR AVAILABLE TO NHTSA AT ANY REASONABLE TIME. *TR
THIS MODEL, IF IT COMES WITH ONE OF THE TWO LIGHT COLORED DASHBOARDS AVAILABLE (MINE IS ONE-BEIGE), HAS SEVERE GLARE PROBLEMS, CAUSED BY THE NUMBER OF VENTS, SPEAKER, AND OTHER OPENINGS ON THE UPPER DASH, ALL OF WHICH REFLECT IN THE WINDOW. PORSCHE NORTH AMERICA HAS VERIFIED THE PROBLEM, DEEMING IT A "CHARACTERISTIC", NOT A DEFECT. THE DEALER, THE AUTOGALLERY HAS ACKNOWLEDGED THE PROBLEM, ONE OF IT'S SALESMEN DEEMING IT SO MUCH GLARE AS TO BE "UNDRIVABLE". BEVERLY HILLS PORSCHE HAS VERIFIED THE PROBLEM AND TOLD ME OF NUMEROUS COMPLAINTS. A PERUSAL OF THE INTERNET REVEALS MANY OTHER OWNER COMPLAINTS. AT VARIOUS TIMES, PORSCHE AND THE DEALER HAVE OFFERED TO HAVE SOMETHING MADE FOR THE DASH, BUT THEY HAVE RENEGED ON THAT OFFER (THEY INDUCED ONE CUSTOMER WHO WAS COMPLAINING TO TRADE THE CAR FOR A MORE EXPENSIVE MODEL WITH DARK DASH). THEY HAVE MADE OTHER OFFERS E.G SUNGLASSES, BUT THEY HAVE FAILED TO TAKE ANY STEPS TO REMEDY THE PROBLEM. A CASUAL REVIEW OF DASHES IN OTHER CARS, BY WALKING THROUGH PARKING LOTS, REVEALS THAT NO OTHER CAR HAS NEARLY AS MANY VENTS AND OPENINGS ON UPPER DASH, OR GLARE EVEN APPROACHING THAT OF THIS MODEL. IN SHORT, THE CAR IS VERY DANGEROUS TO DRIVE-PARTICULARLY IN SUNLIGHT AND SHOULD BE RECALLED OR THE GLARE PROBLEM REMEDIED. I ASK THAT YOU VIEW MY CAR, OR SIMILAR MODEL, DRIVE THE CAR IN SUNLIGHT AND EVALUATE THIS HAZARDOUS CONDITION. I WOULD BE HAPPY TO MAKE THE CAR AVAILABLE TO NHTSA AT ANY REASONABLE TIME. *TR
Safety Rating for the 2014 PORSCHE 911
NHTSA has not yet tested the 2014 PORSCHE 911 in its New Car Assessment Program.
Technical Service Bulletins for the 2014 PORSCHE 911
Porsche Cars North America, Inc. has issued 21 technical service bulletins (TSBs) for the 2014 PORSCHE 911. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
D711 — STEERING
Parts Information - Parts Withdrawal - Steering Gear
No. 06-25 — ENGINE
Manufacturer's Certificate - Overview of Approved Porsche C40 Engine Oils (06/25)
PIWIS2301ay — ELECTRICAL SYSTEM:SOFTWARE
Information on PIWIS tester update 42.100.060 & .065
No. 109-21-1 — SUSPENSION
Symptom based workshop manual involving a clicking noise from the area of the front axle - observe specified procedure
No. 109-21 — SUSPENSION
Symptom-based workshop manual: noise symptom, clicking sound from around the front axle. Observe specified procedure.
No. 148-21 — POWER TRAIN
Recall repair information for recall campaign AMC0 - re-programing DME and transmission control unit.
No. 7-20 — EQUIPMENT
Installation instructions for retrofitting a titanium roll cage in the 991 generation 911.
No. 34-21 — WHEELS
List of approved wheel and tires for the 911 50th anniversary edition.
WTY 991 — EXTERIOR LIGHTING
Porsche intranet posting with preliminary information for dealers on the Extended warranty for the reversing light function on the 911Carrera (991).
WTY 991 — BACK OVER PREVENTION
Porsche intranet posting with preliminary information for dealers on the Extended warranty for the reversing light function on the 911Carrera (991).
Showing 10 of 21 technical service bulletins.
NHTSA Investigations for the 2014 PORSCHE 911
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PORSCHE 911
- 2012 PORSCHE 911 — 8 complaints
- 2013 PORSCHE 911 — 7 complaints
- 2014 PORSCHE 911 (current)
- 2015 PORSCHE 911 — 13 complaints
- 2016 PORSCHE 911 — 2 complaints
- 2017 PORSCHE 911 — 3 complaints
- 2018 PORSCHE 911 — 1 complaint
- 2019 PORSCHE 911 — 2 complaints
Other PORSCHE Models
- PORSCHE CAYENNE — 629 total complaints
- PORSCHE TAYCAN — 378 total complaints
- PORSCHE MACAN — 245 total complaints
- PORSCHE BOXSTER — 219 total complaints
- PORSCHE PANAMERA — 153 total complaints
- PORSCHE CAYENNE S — 135 total complaints
- PORSCHE 911 TURBO — 89 total complaints
- PORSCHE 911 GT3 — 67 total complaints