NHTSA Complaint #10654606 — 2014 PORSCHE 911

THIS MODEL, IF IT COMES WITH ONE OF THE TWO LIGHT COLORED DASHBOARDS AVAILABLE (MINE IS ONE-BEIGE), HAS SEVERE GLARE PROBLEMS, CAUSED BY THE NUMBER OF VENTS, SPEAKER, AND OTHER OPENINGS ON THE UPPER DASH, ALL OF WHICH REFLECT IN THE WINDOW. PORSCHE NORTH AMERICA HAS VERIFIED THE PROBLEM, DEEMING IT A "CHARACTERISTIC", NOT A DEFECT. THE DEALER, THE AUTOGALLERY HAS ACKNOWLEDGED THE PROBLEM, ONE OF IT'S SALESMEN DEEMING IT SO MUCH GLARE AS TO BE "UNDRIVABLE". BEVERLY HILLS PORSCHE HAS VERIFIED THE PROBLEM AND TOLD ME OF NUMEROUS COMPLAINTS. A PERUSAL OF THE INTERNET REVEALS MANY OTHER OWNER COMPLAINTS. AT VARIOUS TIMES, PORSCHE AND THE DEALER HAVE OFFERED TO HAVE SOMETHING MADE FOR THE DASH, BUT THEY HAVE RENEGED ON THAT OFFER (THEY INDUCED ONE CUSTOMER WHO WAS COMPLAINING TO TRADE THE CAR FOR A MORE EXPENSIVE MODEL WITH DARK DASH). THEY HAVE MADE OTHER OFFERS E.G SUNGLASSES, BUT THEY HAVE FAILED TO TAKE ANY STEPS TO REMEDY THE PROBLEM. A CASUAL REVIEW OF DASHES IN OTHER CARS, BY WALKING THROUGH PARKING LOTS, REVEALS THAT NO OTHER CAR HAS NEARLY AS MANY VENTS AND OPENINGS ON UPPER DASH, OR GLARE EVEN APPROACHING THAT OF THIS MODEL. IN SHORT, THE CAR IS VERY DANGEROUS TO DRIVE-PARTICULARLY IN SUNLIGHT AND SHOULD BE RECALLED OR THE GLARE PROBLEM REMEDIED. I ASK THAT YOU VIEW MY CAR, OR SIMILAR MODEL, DRIVE THE CAR IN SUNLIGHT AND EVALUATE THIS HAZARDOUS CONDITION. I WOULD BE HAPPY TO MAKE THE CAR AVAILABLE TO NHTSA AT ANY REASONABLE TIME. *TR