1990 PONTIAC GRAND PRIX Structure Problems

REAR SUBFRAME RETAINERS RUSTED OUT CAUSING ENGINE/TRANSAXLE TO DROP AND STEERING SHAFT TO SEPARATE CAUSING LOSS OF CONTROL WHERE THE VEHICLE ENDED UP IN THE ON COMING LANE OF TRAFFIC. THE RETAINERS HAVE BEEN REPLACED AT LEAST ONCE BEFORE. REPLACEMENT PARTS HAVE THE SAME DEFECT AS THE ORIGINAL PARTS. I DON'T BELIEVE THAT IS A SOLUTION. ONE GM DEALER (DON MILLER IN MADISON) DENIED ANY KNOWLEDGE OF A RECALL. ANOTHER GM DEALER SAID GM WILL OFFER A COUPLE HUNDRED DOLLARS AND TAKE THE CAR, BUT THERE IS NO REPAIR OPTION. YOUR PERSON I SPOKE WITH AT THE (888) PHONE NUMBER DIRECTED BE TO A GM (800) NUMBER WHO COULD NOT FIND ANY INFORMATION EVEN THOUGH I GAVE THEM THE RECALL NUMBER. IN ADDITION TO THE BOLTS AND RETAINERS THAT ARE "COVERED", THE RUBBER CUSHIONS AND TOP RETAINERS WERE UNABLE TO BE FOUND AND WILL REQUIRE REPLACEMENT. I HAVE ORDERED THE...

RECALL CAMPAIGN, HAVING SOME PROBLEMS WITH RECALLS NEVER RECEIVED. *BF THE REAR CRADLE BOLTS PULLED THROUGH THE RETAINERS DUE TO CORROSION. RECALL# 00V189000. *SC *JB

REAR LEFT AND RIGHT CARRIAGE BOLTS PULLED THROUGH RETAINERS, CAUSING THE STEERING SHAFT TO SPLIT AND THE ENGINE CRADLE TO DROP TO THE GROUND. PONTIAC ADMITS RESPONSIBILITY AND ALSO AGREED TO PROVIDE WORK ACCORDING TO "WARRANTY" I.E. PONTIAC WILL ABSORB THE COST OF REPAIR. WORK DONE BY RUSS AT WOBURN, MASS. PONTIAC. THE GM REP SPOKE WITH MY HUSBAND SEVERAL TIMES, INDICATING PONTIAC'S RESPONSIBILITY AND THAT THE WORK WAS BEING DONE AS A RECALL. HOWEVER, WHEN THE WORK WAS COMPLETED AND THE CAR WAS READY TO BE PICKED UP, GM'S FINAL WORD WAS HANDED DOWN AND THEY REFUSE TO ABSORB THE COST (800-762-2737 FILE #S19313957). THE COST OF THE REPAIR IS $620.00 (WHICH INCLUDES AN INFLATED TOW CHARGE OF $115.00 -- THE ACTUAL COST OF THE TOW ACCORDING TO THE DRIVER IS $65.00). MY NORMAL DRIVING HABITS TAKE ME 15 MILES TO AND FROM WORK ON THE HIGHWAY, IF THIS...

ENGINE CRADLE HAD ROTTED OUT UNDERNEATH FRAME. THERE IS RECALL 10946 00 V 189 000. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

CONSUMER RECEIVED RECALL 00V189, HOWEVER IN 1999 THE REPAIR WAS COMPLETED BY SOMEONE OTHER THAN GM, CONSUMER SUBMITTED BILL FOR REFUND AND WAS DENIED DUE TO THE REPLACEMENT PARTS WERE NOT GM PARTS.

RETAINER AND INSULATER THAT HOLD ENGINE CRADLE HAD TO BE REPLACED DUE TO RUST. MANUFACTURER WILL BE NOTIFIED.*AK THREE OF THE FOUR RETAINER RUSTED OUT COMPELETELY. EVENTHOUGH THERE WAS A RECALL, THIS VEHICLE WAS NOT IN THE LIST. *YH

CONSUMER PAID FOR THE REPAIRS FOR THE FRAME MOUNTS FOR RECALL 00V189, CONSUMER REQUESTS REIMBURSEMENT. *SLC

CONSUMER PAID FOR THE REPAIRS FOR THE FRAME MOUNTS FOR RECALL 00V189, CONSUMER REQUESTS REIMBURSEMENT. *SLC

CONSUMER HAD RECALL (00V-189) REPAIR COMPLETED, HOWEVER ADDITIONAL DAMAGE TO THE POWER STEERING SYSTEM DUE TO RECALL RELATED FAILURE. *MJS

CONSUMER HAD RECALL (00V-189) REPAIR COMPLETED, HOWEVER ADDITIONAL DAMAGE TO THE POWER STEERING SYSTEM DUE TO RECALL RELATED FAILURE. *MJS

CONSUMER RECEIVED RECALL #00V189000/ FRONT ENGINE CRADLE BOLTS WHICH WAS POSTMARKED 9-27-00. CONSUMER CONTACTED TULLEY BUICK /PONTIAC AND MADE 2 APPOINTMENTS WHICH DEALER CANCELLED . DEALER ADVISED CONSUMER THAT NO PARTS WERE AVAILABLE, AND WOULD HAVE TO WAIT ABOUT 3 WEEKS OR LONGER. IN MEANTIME CONSUMER SHOULD NOT DRIVE VEHICLE . CONSUMER FELT THIS RECALL WAS NOT BEING DONE IN A TIMELY MANNER.*AK

WHILE BACKING OUT OF DRIVEWAY HEARD A BIG THUMP NOISE AND STEERING WENT COMPLETELY OUT, CONSUMER LOOKED UNDER VEHICLE AND NOTICED BOLTS HAD FALLEN OUT. CONSUMER SAID ITWAS THE SAME PROBLEM AS RECALL 00V189000 FOR CRADLE BOLTS.*AK

FRONT CRADLE THAT HOLDS ENGINE FELL OUT, POSSIBLY DUE TO CORROSION . *AK INTERMEDIATE SHAFT FOR RACK AND PINION STEERING ALSO SEPARATED CAUSING LOSS OF STEERING CONTROL. *YH

WHILE DRIVING AT 20 MPH REAR CRADLE BOLTS BROKE THROUGH, CAUSING ENGINE TO DROP AND THE STEERING SHAFT TO DICONNECT, RESULTING IN A LOSS OF STEERING. DEALER HAS BEEN CONTACTED. *AK