NHTSA Complaint #10206369 — 1990 PONTIAC GRAND PRIX

REAR SUBFRAME RETAINERS RUSTED OUT CAUSING ENGINE/TRANSAXLE TO DROP AND STEERING SHAFT TO SEPARATE CAUSING LOSS OF CONTROL WHERE THE VEHICLE ENDED UP IN THE ON COMING LANE OF TRAFFIC. THE RETAINERS HAVE BEEN REPLACED AT LEAST ONCE BEFORE. REPLACEMENT PARTS HAVE THE SAME DEFECT AS THE ORIGINAL PARTS. I DON'T BELIEVE THAT IS A SOLUTION. ONE GM DEALER (DON MILLER IN MADISON) DENIED ANY KNOWLEDGE OF A RECALL. ANOTHER GM DEALER SAID GM WILL OFFER A COUPLE HUNDRED DOLLARS AND TAKE THE CAR, BUT THERE IS NO REPAIR OPTION. YOUR PERSON I SPOKE WITH AT THE (888) PHONE NUMBER DIRECTED BE TO A GM (800) NUMBER WHO COULD NOT FIND ANY INFORMATION EVEN THOUGH I GAVE THEM THE RECALL NUMBER. IN ADDITION TO THE BOLTS AND RETAINERS THAT ARE "COVERED", THE RUBBER CUSHIONS AND TOP RETAINERS WERE UNABLE TO BE FOUND AND WILL REQUIRE REPLACEMENT. I HAVE ORDERED THE PARTS AT A COST OF ABOUT $110 AND A $60 TOW BILL PLUS ANY LABOR CHARGE I INCUR. LOOKING OVER THE NUMBER OF THESE FAILURES ON YOUR SITE, IT IS AMAZING TO ME THAT NO ACCIDENTS HAVE RESULTED THAT HAVE BEEN REPORTED. I WONDER HOW MANY HAVE OCCURRED AND THE CAUSE WAS NOT DISCOVERED. IT SEEMS TO ME THAT THE RECALL SHOULD BE CONTINUED TO INSPECT VEHICLES THAT HAVE BEEN "REPAIRED" WITH THE SAME DEFECTIVE PARTS. *TR