2008 PIERCE CUSTOM CONTENDER — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
5
Recalls
2
Service Bulletins
1
Investigation
Overview of the 2008 PIERCE CUSTOM CONTENDER
The 2008 PIERCE CUSTOM CONTENDER has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:SOFTWARE, ELECTRONIC STABILITY CONTROL (ESC), STRUCTURE:BODY:BUMPERS. 2 technical service bulletins have been issued by PIERCE MANUFACTURING for this model year.
Recalls for the 2008 PIERCE CUSTOM CONTENDER
NHTSA has recorded 5 recalls for the 2008 PIERCE CUSTOM CONTENDER, potentially affecting up to 1,074 vehicles.
Recall 12V523000 — ELECTRICAL SYSTEM:SOFTWARE
| 9 vehicles affected
Defect: Pierce is recalling certain model year 2006-2008 Contender fire trucks manufactured from December 26, 2006, through March 28, 2008, equipped with a Caterpillar C9 engine due to an engine software problem which can cause the engine's RPM's to surge while in pump mode.
Consequence: The surge can cause a fluctuation in water pressure from the fire hose and could result in personal injury.
Remedy: Pierce has already remedied all of the affected vehicles by updating the engine software, therefore, owner notifications will not be sent. Owners may contact Pierce at 1-920-832-3000.
View full details →Recall 11V527000 — ELECTRONIC STABILITY CONTROL (ESC)
| 724 vehicles affected
Defect: PIERCE MANUFACTURING (PIERCE) IS RECALLING CERTAIN MODEL YEAR 2007-2011 ARROW XTAND VELOCITY, MODEL YEAR 2008-2011 CUSTOM CONTENDER, IMPEL, QUANTUM AND MODEL YEAR 2009-2011 SABER EMERGENCY TRUCKS, EQUIPPED WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) MODULES, MANUFACTURED FROM DECEMBER 19, 2007, THROUGH OCTOBER 7, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT...
Consequence: IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL, INCREASING THE RISK OF A CRASH.
Remedy: PIERCE IS WORKING WITH MERITOR WABCO AND WILL REPLACE THE CONTROL MODULE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 16, 2011. OWNERS MAY CONTACT MERITOR WABCO AT 1-248-435-8001 OR PIERCE AT 1-920-832-3000.
View full details →Recall 10V300000 — STRUCTURE:BODY:BUMPERS
| 25 vehicles affected
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2003 THROUGH 2009 CUSTOM CONTENDER, DASH, ENFORCER, IMPEL, LANCE SABER, AND VELOCITY FIRE TRUCKS MANUFACTURED FROM FEBRUARY 20, 2003, THROUGH MARCH 27, 2009. THESE TRUCKS MAY BE EQUIPPED WITH DROP-DOWN FIRE HOSE TRAYS MOUNTED UNDER THE FRONT BUMPER. THE HOSE TRAY LATCH MAY ACCIDENTALLY OPEN WHILE THE VEHICLE IS IN MOTION.
Consequence: IF THIS OCCURS THE FIRE HOSE MAY DROP TO THE ROADWAY WITHOUT WARNING. POTENTIAL INJURY TO PEOPLE AND PROPERTY MAY OCCUR. THE SUDDEN HOSE DEPLOYMENT MAY ALSO DISTRACT DRIVERS TRYING TO AVOID THE HOSE AND A CRASH MAY OCCUR.
Remedy: A NEW AND IMPROVED LATCH DESIGN HAS BEEN DEVELOPED AND A NEW HOSE BOX INCORPORATING THE NEW LATCH WILL BE INSTALLED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 4, 2010. OWNER MAY CONTACT PIERCE AT 1-920-832-3000.
View full details →Recall 09V389000 — ENGINE AND ENGINE COOLING
| 131 vehicles affected
Defect: PIERCE IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 FIRE TRUCKS MANUFACTURED BETWEEN APRIL 1, 2008 AND SEPTEMBER 30, 2009, EQUIPPED WITH CUMMINS ISB CM2150, ISC CM2150, ISL CM2150, ISM CM876, AND ISX CM871 MODEL DIESEL ENGINES. THE VEHICLES MAY BE DESIGNED WITH A HARD WIRED, DASH-MOUNTED SWITCH THAT ENABLES THE VEHICLE OPERATOR TO INHIBIT AFTERTREATMENT DIESEL PARTICULATE FILTER REGENERATION...
Consequence: THIS CONDITION WILL PERMIT HOT EXHAUST GASES TO EXIT THE VEHICLE TAILPIPE, INCREASING THE RISK OF MELTING OR BURNING OF NEARBY SURFACES, OR A FIRE.
Remedy: PIERCE IS WORKING WITH CUMMINS TO REPAIR THE ENGINES. CUMMINS IS CONDUCTING THIS CAMPAIGN AND WILL PROVIDE THE REMEDY FREE OF CHARGE. PLEASE SEE CUMMINS RECALL CAMPAIGN 09E-046. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING OCTOBER 2009. OWNERS MAY...
View full details →Recall 09V203000 — STEERING
| 185 vehicles affected
Defect: PIERCE IS RECALLING 185 MODEL YEAR 2008 AND 2009 CUSTOM FIRE TRUCKS MANUFACTURED BETWEEN JANUARY 1, 2008 AND MAY 31, 2009, EQUIPPED WITH MERITOR WABCO STEERING ANGLE SENSORS (SAS). INTERNAL FRICTION CAN DEVELOP BETWEEN THE SENSOR GEARS AND THE SENSOR HOUSING AS A RESULT OF EXTERNAL FORCES EXPERIENCED ON THE VEHICLE INCLUDING VIBRATION. IF DEVELOPED FRICTION IS GREAT ENOUGH, THE...
Consequence: WITH A BROKEN SAS DRIVING TAB, THE ELECTRONIC STABILITY CONTROL (ESC) WILL NOT FUNCTION PROPERLY, WHICH COULD POSSIBLY RESULT IN A VEHICLE CRASH.
Remedy: PIERCE WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 2, 2009. OWNERS MAY CONTACT PIERCE AT 1-920-832-3000.
View full details →Owner Complaints for the 2008 PIERCE CUSTOM CONTENDER
No complaints have been filed with NHTSA for the 2008 PIERCE CUSTOM CONTENDER.
Safety Rating for the 2008 PIERCE CUSTOM CONTENDER
NHTSA has not yet tested the 2008 PIERCE CUSTOM CONTENDER in its New Car Assessment Program.
Technical Service Bulletins for the 2008 PIERCE CUSTOM CONTENDER
PIERCE MANUFACTURING has issued 2 technical service bulletins (TSBs) for the 2008 PIERCE CUSTOM CONTENDER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
SB_710 — UNKNOWN OR OTHER
This bulletin will outline and standardize a procedure for gathering HVAC system information for under-performing HVAC units. Please fill out information and perform the following tasks that are included in the checklist below, prior to submitting a technical support incident on Pierceparts.com.
SB_709 — ENGINE
This bulletin will provide torque ratings for constant torque clamps that are used to secure coolant hoses on Pierce Custom Chassis vehicles. See table below for details.
NHTSA Investigations for the 2008 PIERCE CUSTOM CONTENDER
NHTSA has opened 1 investigation into potential safety defects in the 2008 PIERCE CUSTOM CONTENDER.
Investigation EA11008 — ENGINE AND ENGINE COOLING:COOLING SYSTEM Closed
Opened:
Engine RPM's surging during pumping mode
Other Model Years of the PIERCE CUSTOM CONTENDER
- 2003 PIERCE CUSTOM CONTENDER — 0 complaints
- 2004 PIERCE CUSTOM CONTENDER — 0 complaints
- 2005 PIERCE CUSTOM CONTENDER — 0 complaints
- 2006 PIERCE CUSTOM CONTENDER — 0 complaints
- 2007 PIERCE CUSTOM CONTENDER — 0 complaints
- 2008 PIERCE CUSTOM CONTENDER (current)
- 2009 PIERCE CUSTOM CONTENDER — 0 complaints
- 2010 PIERCE CUSTOM CONTENDER — 0 complaints
- 2011 PIERCE CUSTOM CONTENDER — 0 complaints
Other PIERCE Models
- PIERCE ARROW XT — 10 total complaints
- PIERCE DASH — 8 total complaints
- PIERCE IMPEL — 7 total complaints
- PIERCE SABER — 5 total complaints
- PIERCE QUANTUM — 3 total complaints
- PIERCE ARROW — 2 total complaints
- PIERCE ENFORCER — 2 total complaints
- PIERCE PUMPER — 2 total complaints