2014 PIERCE ARROW XT — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

7

Recalls

ACTIVE RECALL

3

Service Bulletins

0

Investigations

Overview of the 2014 PIERCE ARROW XT

The 2014 PIERCE ARROW XT has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 10 recall campaigns affecting this vehicle, covering issues with STRUCTURE:CRITICAL FASTENERS, EQUIPMENT:MECHANICAL. 3 technical service bulletins have been issued by Pierce Manufacturing for this model year.

Recalls for the 2014 PIERCE ARROW XT

NHTSA has recorded 10 recalls for the 2014 PIERCE ARROW XT, potentially affecting up to 2,649 vehicles.

Recall 22V809000 — STRUCTURE:CRITICAL FASTENERS

| 299 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

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Recall 22V809000 — STRUCTURE:CRITICAL FASTENERS

| 299 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

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Recall 22V809000 — EQUIPMENT:MECHANICAL

| 299 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

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Recall 22V809000 — EQUIPMENT:MECHANICAL

| 299 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2010-2022 Pierce Velocity, Enforcer, Arrow XT, Quantum, and Dash CF fire trucks. Stokes basket mounting brackets may be insufficiently welded.

Consequence: The left and/or right brackets can fail, allowing the stokes basket to fall and increasing the risk of injury.

Remedy: Pierce will replace the stokes basket mounting brackets, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Pierce's customer service at 1-888-974-3723. Pierce's number for this recall is 74B323.

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Recall 19V022000 — ELECTRICAL SYSTEM:SOFTWARE

| 994 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2004-2018 Arrow XT, Dash, Enforcer, Impel, Quantum and Velocity aerial vehicles. The aerial device may unexpectedly rotate to the right when the ladder is being extended.

Consequence: If the aerial device moves in an unexpected direction, the ladder may contact an object, such as a building or an electrical wire, increasing the risk of injury.

Remedy: Pierce will notify owners, and dealers will reprogram the aerial control module, free of charge. The recall began February 28, 2019. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B295.

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Recall 18V463000 — STRUCTURE

| 17 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2007-2017 Pierce Velocity, Impel, Arrow-XT, Quantum, and Enforcer emergency response vehicles equipped with 75ft aerial devices with a 21 inch or 28 inch limited retraction bracket. The bracket on the aerial device may detach from the aerial and fall to the ground.

Consequence: If the bracket falls, it could strike a person below.

Remedy: Pierce will notify owners, and dealers will install additional hardware to mount the limited retraction bracket, free of charge. The recall began on August 22, 2018. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is...

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Recall 17V349000 — SUSPENSION

| 29 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain 2012-2017 Arrow XT, Dash, Enforcer, Quantum, and Velocity fire trucks equipped with the T3 rear steer option. The affected vehicles have a rear sway bar that may detach from the vehicle.

Consequence: If the sway bar detaches, the vehicle may sway more during steering maneuvers, increasing the risk of a crash.

Remedy: Pierce will notify owners, and dealers will replace and properly torque the sway bar fasteners, free of charge. The recall began on July 11, 2017. Owners may contact Pierce customer service at 1-888-974-3723.

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Recall 16V186000 — EQUIPMENT

| 36 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2010-2016 Arrow-XT, Quantum, and Velocity vehicles manufactured from October 30, 2010, through January 24, 2016. The affected vehicles are equipped with Pelican 9410L flashlights, part number 9410-021-245 or 9410-021-110, with lithium ion battery packs which may overheat.

Consequence: If the flashlight battery pack overheats, it can increase the risk of a fire.

Remedy: Pierce will notify owners and instruct them to inspect the flashlight and battery pack, and if necessary, to request a replacement battery pack from Pelican Products, free of charge. The recall began on April 18, 2016. Owners may contact Pierce...

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Recall 15V760000 — EQUIPMENT

| 186 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2013-2015 Arrow XT, Quantum, Velocity, Impel, and Saber fire-fighting vehicles manufactured June 19, 2013, to July 31, 2014. The affected vehicles have fire hose water pressure regulators that may not respond consistently to operator input and, as a result, there may be an unexpected water pressure surge to the fire hose.

Consequence: An unexpected surge in water pressure to the fire hose can increase the risk of injury to the hose operator or those nearby.

Remedy: Pierce will notify owners, and dealers will update the water pressure governor firmware, free of charge. The recall began on January 5, 2016. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B252.

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Recall 15V516000 — POWER TRAIN:DRIVELINE:DRIVESHAFT

| 191 vehicles affected

Defect: Pierce Manufacturing (Pierce) is recalling certain model year 2014-2015 Pierce Arrow XT, Dash CF, Enforcer, Quantum, and Velocity emergency vehicles manufactured from November 3, 2014, through July 31, 2015. The affected vehicles have a driveshaft that may bend or twist possibly causing it disconnect.

Consequence: If the driveshaft disconnects from the vehicle, the vehicle would have a loss of drive, disabling it on the roadway and preventing the vehicle from responding to an emergency. Additionally, portions of the driveshaft could become a road hazard. These scenarios may increase the risk of a crash.

Remedy: Pierce has notified owners, and dealers will install a stronger driveshaft, free of charge. The recall began on September 15, 2015. Owners may contact Pierce customer service at 1-888-974-3723. Pierce's number for this recall is 74B265.

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Owner Complaints for the 2014 PIERCE ARROW XT

No complaints have been filed with NHTSA for the 2014 PIERCE ARROW XT.

Safety Rating for the 2014 PIERCE ARROW XT

NHTSA has not yet tested the 2014 PIERCE ARROW XT in its New Car Assessment Program.

Technical Service Bulletins for the 2014 PIERCE ARROW XT

Pierce Manufacturing has issued 3 technical service bulletins (TSBs) for the 2014 PIERCE ARROW XT. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

PB_618 — EQUIPMENT

In Arrow XT custom chassis, the A/C condensation pan may overflow and drip on driver and occupants. Previously, an engineering review was required before modifying the cabin. This bulletin streamlines the process and an engineering review is no longer required.

WB 19 — EXTERIOR LIGHTING:HEADLIGHTS

Warranty bulletin discussing condensation in LED headlamps produced by JW Speaker. Per supplier, condensation in headlamp with not impact performance or operation of the headlamp.

Dealer Letter - — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Field Update Notice #74B258 Accelerator Pedal - Pierce Manufacturing has determined that a defect which relates to motor vehicle safety exists in certain Quantum custom fire apparatus models manufactured between 2008 and 2011 equipped with accelerator pedals produced by Williams Controls. This campaign is now visible on NHTSA'S website.

NHTSA Investigations for the 2014 PIERCE ARROW XT

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PIERCE ARROW XT

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Other PIERCE Models

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