2013 PETERBILT 384 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

5

Recalls

ACTIVE RECALL

0

Service Bulletins

0

Investigations

Overview of the 2013 PETERBILT 384

The 2013 PETERBILT 384 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR.

Recalls for the 2013 PETERBILT 384

NHTSA has recorded 7 recalls for the 2013 PETERBILT 384, potentially affecting up to 945,483 vehicles.

Recall 20V199000 — ELECTRONIC STABILITY CONTROL (ESC)

| 460,515 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...

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Recall 20V199000 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

| 460,515 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...

Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.

Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...

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Recall 15V456000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

| 288 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2012-2016 Peterbilt 365, 367, 384, 386, 388, 389, 567, 579, and 587 trucks manufactured January 13, 2011, to April 20, 2015. The affected trucks, equipped with extended-body Leece Neville alternators, have alternator charge cables that may chafe against a formed metal freon discharge line.

Consequence: If the alternator cable rubs through its insulation, an electrical short may occur, increasing the risk of a fire.

Remedy: Peterbilt will notify owners, and dealers will reroute the alternator charge cable away from the metal freon line and install a plastic insulator on the cable end, free of charge. The recall began on September 23, 2015. Owners may contact...

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Recall 15V309000 — ENGINE AND ENGINE COOLING:ENGINE

| 4,823 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow...

Consequence: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.

Remedy: Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output...

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Recall 14V283000 — AIR BAGS

| 1,705 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there...

Consequence: Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.

Remedy: PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.

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Recall 14V283000 — ELECTRICAL SYSTEM

| 1,705 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there...

Consequence: Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.

Remedy: PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.

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Recall 12V026000 — SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE

| 15,932 vehicles affected

Defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2012-2013 KENWORTH T170, T270, T370, T440, T470, T660, T700, T800, W900, AND PETERBILT 320, 330, 337, 348, 365, 367, 382, 384, 386, 388, 389, AND 587 VEHICLES, MANUFACTURED FROM JANUARY 31, 2011, THROUGH JANUARY 19, 2012, AND EQUIPPED WITH BENDIX ATR-6 ANTILOCK TRACTION RELAY VALVES. IN EXTREMELY COLD CONDITIONS, THESE BENDIX RELAY VALVES MAY...

Consequence: UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE BRAKES TO OVERHEAT AND LEAD TO A FIRE. UNEXPECTED CONTINUOUS BRAKE APPLICATION CAN CAUSE THE DRIVER TO LOSE CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH. ALSO, THE BRAKES MAY BE APPLIED WITHOUT ILLUMINATING THE BRAKE LIGHTS, FAILING TO GIVE PROPER WARNING TO OTHER DRIVERS.

Remedy: PACCAR WILL NOTIFY OWNERS, AND PROVIDE A TEMPORARY REPAIR UNTIL BENDIX DEVELOPS A PERMANENT REMEDY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 10, 2012. OWNER MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT...

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Owner Complaints for the 2013 PETERBILT 384

No complaints have been filed with NHTSA for the 2013 PETERBILT 384.

Safety Rating for the 2013 PETERBILT 384

NHTSA has not yet tested the 2013 PETERBILT 384 in its New Car Assessment Program.

Technical Service Bulletins for the 2013 PETERBILT 384

No technical service bulletins have been reported for this vehicle.

NHTSA Investigations for the 2013 PETERBILT 384

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PETERBILT 384

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Other PETERBILT Models

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