2011 PETERBILT 384 — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
6
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2011 PETERBILT 384
The 2011 PETERBILT 384 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT, ENGINE AND ENGINE COOLING:ENGINE.
Recalls for the 2011 PETERBILT 384
NHTSA has recorded 8 recalls for the 2011 PETERBILT 384, potentially affecting up to 934,522 vehicles.
Recall 20V199000 — ELECTRONIC STABILITY CONTROL (ESC)
| 460,515 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...
View full details →Recall 20V199000 — SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
| 460,515 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2008-2019 Peterbilt 330, 335, 337, 340, 348, 365, 367, 384, 386, 387, 388, 389, 567, 579 and 587 vehicles and 2008-2020 Kenworth T170, T270, T370, T660, T680, T800, T880, and W900 vehicles equipped with NAMUX Software. In the event that the Anti-lock Brake System (ABS) loses battery and/or ignition power to the controller, the...
Consequence: If the driver unknowingly operates the vehicle without the ABS functioning, there would be an increased risk of a crash.
Remedy: PACCAR will notify owners, and dealers will update the NAMUX software within the cab control module, free of charge. PACCAR issued owners an interim notification on June 4, 2020. The recall began May 26, 2020. Owners may contact Kenworth customer...
View full details →Recall 15V309000 — ENGINE AND ENGINE COOLING:ENGINE
| 4,823 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2016 Kenworth T440, T800, and W900 trucks manufactured August 31, 2009, to April 20, 2015, and 2008-2015 Peterbilt 320, 337, 348, 365, 382, and 384 trucks manufactured July 27, 2007, to April 28, 2015, and equipped with certain Cummins Westport ISL G engines. Excessive engine crankcase pressures may cause the 90-degree elbow...
Consequence: If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy: Cummins will notify owners on behalf of PACCAR, and Cummins service centers will administer the repairs which include securing the ends of the 90-degree elbow and reprogramming the electronic control module (ECM) with software that can adjust the engine output...
View full details →Recall 14V283000 — AIR BAGS
| 1,705 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there...
Consequence: Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.
Remedy: PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.
View full details →Recall 14V283000 — ELECTRICAL SYSTEM
| 1,705 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain model year 2010-2015 Peterbilt 579, 388, 384, 367, 365, 348, and 337 trucks manufactured October 30, 2009, through May 21, 2014. In the affected vehicles, if power is interrupted to the seat electronic control unit (ECU), such as when the fuse for that circuit blows, the side air bag would be disabled but there...
Consequence: Without a warning of a problem existing in the side air bag system, the driver may continue to operate the vehicle, increasing the risk of injury from the side air bag not deploying in the event of a rollover.
Remedy: PACCAR will notify owners, and dealers will install a new electrical harness to correct them problem, free of charge. The recall began in July 2014. Owners may contact Peterbilt customer service at 1-940-591-4220. Paccar's number for this recall is 514-F.
View full details →Recall 11V380000 — ELECTRICAL SYSTEM:SOFTWARE
| 211 vehicles affected
Defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2011-2012 KENWORTH T660, T700, AND T800 VEHICLES MANUFACTURED FROM APRIL 19, 2010, THROUGH MAY 13, 2011, AND MODEL YEAR 2008, 2010, AND 2011 PETERBILT 365, 367, 384, 386, 387, 388 AND 587 VEHICLES MANUFACTURED FROM APRIL 20, 2010, THROUGH JUNE 11, 2011, AND EQUIPPED WITH PACCAR MX ENGINES AND EATON ULTRASHIFT DM OR ALLISON...
Consequence: IF THE FAST IDLE CONTROL FUNCTION IS ENGAGED WITH THE TRANSMISSION IN GEAR, THE VEHICLE COULD UNEXPECTEDLY ACCELERATE AND OVERRIDE THE PARKING BRAKE AND , CREATING A RISK OF A CRASH AND DAMAGE TO OTHER VEHICLES OR PROPERTY AND THE POTENTIAL FOR INJURY TO NEARBY PEDESTRIANS.
Remedy: KENWORTH AND PETERBILT DEALERS WILL UPDATE THE ENGINE SOFTWARE FOR THE AFFECTED CHASSIS. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 22, 2011. OWNERS MAY CONTACT KENWORTH AT 1-425-828-5440 AND PETERBILT AT 1-940-591-4196.
View full details →Recall 11V127000 — FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
| 4,664 vehicles affected
Defect: PACCAR IS RECALLING CERTAIN MODEL YEAR 2008-2012 KENWORTH T2000, T660, T700, T800, AND W900, AS WELL AS MODEL YEAR 2009-2012 PETERBILT 365, 367, 384, 386, 387, 388, 389, AND 587 TRUCKS EQUIPPED WITH PACCAR MX ENGINES. THE OIL MODULE CENTRIFUGAL SPINNER FILTER CAP IN THE PACCAR MX ENGINE MAY BECOME LOOSE, POSSIBLY ALLOWING THE CAP TO COME OFF AND ENGINE...
Consequence: THE DISCHARGE OF ENGINE OIL ONTO EXHAUST COMPONENTS WHICH ARE HOT, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CAUSE A FIRE.
Remedy: DEALERS WILL RE-TORQUE THE OIL MODULE FILTER CAP AND INSTALL A SECONDARY RETENTION DEVICE ON THE SECONDARY CENTRIFUGAL SPINNER FILTER CAP. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS...
View full details →Recall 10V453000 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
| 384 vehicles affected
Defect: PACCAR IS RECALLING CERTAIN MODEL YEAR KENWORTH AND PETERBILT VEHICLES. A MANUFACTURING DEFECT IN THE SEAL SUPPLIED BY A COMPONENT MANUFACTURER INSTALLED ON THE OUTPUT SHAFT OF THE EXHAUST GAS RECIRCULATION (EGR) VALVE ACTUATOR MAY CAUSE EVENTUAL DELAMINATION OF THE SEAL. DELAMINATION OF THE SEAL MAY ALLOW ENGINE OIL TO LEAK FROM THE EGR VALVE ONTO EXHAUST COMPONENTS.
Consequence: THE LEAKING OF ENGINE OIL ONTO HOT EXHAUST COMPONENTS, SUCH AS WHEN THE ENGINE IS UNDER SIGNIFICANT LOAD, MAY CREATE THE POSSIBILITY OF A FIRE.
Remedy: DEALERS WILL REPLACE THE EGR VALVE ASSEMBLY ON THE SUBJECT VEHICLES EQUIPPED WITH THE PACCAR MX ENGINE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 29, 2010. OWNERS MAY CONTACT KENWORTH AT 425-828-5440 AND...
View full details →Owner Complaints for the 2011 PETERBILT 384
No complaints have been filed with NHTSA for the 2011 PETERBILT 384.
Safety Rating for the 2011 PETERBILT 384
NHTSA has not yet tested the 2011 PETERBILT 384 in its New Car Assessment Program.
Technical Service Bulletins for the 2011 PETERBILT 384
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2011 PETERBILT 384
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PETERBILT 384
- 2007 PETERBILT 384 — 0 complaints
- 2008 PETERBILT 384 — 0 complaints
- 2009 PETERBILT 384 — 0 complaints
- 2010 PETERBILT 384 — 0 complaints
- 2011 PETERBILT 384 (current)
- 2012 PETERBILT 384 — 0 complaints
- 2013 PETERBILT 384 — 0 complaints
- 2014 PETERBILT 384 — 0 complaints
- 2015 PETERBILT 384 — 0 complaints
- 2016 PETERBILT 384 — 0 complaints
Other PETERBILT Models
- PETERBILT 379 — 76 total complaints
- PETERBILT 579 — 52 total complaints
- PETERBILT PETERBILT — 40 total complaints
- PETERBILT 388 — 36 total complaints
- PETERBILT 389 — 34 total complaints
- PETERBILT 357 — 19 total complaints
- PETERBILT 386 — 14 total complaints
- PETERBILT 387 — 14 total complaints