Vehicle Safety Data

2021 PETERBILT 365 — Problems, Recalls & Safety Data

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N/A

Safety Rating

0

Owner Complaints

3

Recalls

ACTIVE RECALL

5

Service Bulletins

0

Investigations

Overview of the 2021 PETERBILT 365

The 2021 PETERBILT 365 has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 5 technical service bulletins have been issued by PACCAR Incorporated for this model year.

Recalls for the 2021 PETERBILT 365

NHTSA has recorded 4 recalls for the 2021 PETERBILT 365, potentially affecting up to 72,830 vehicles.

Recall 24V190000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

| 70,509 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2021-2024 Peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, and 2021-2025 Kenworth T180, T280, T380, T480, T680, T880 and W990 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.

Consequence: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Owner letters were mailed December 15, 2025, then phased after that. Owners may contact Kenworth customer service at 1-425-828-5888 or Peterbilt customer service at 1-940-591-4220. PACCAR's...

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Recall 21V391000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 612 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.

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Recall 21V391000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL

| 612 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.

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Recall 20V506000 — POWER TRAIN:AXLE ASSEMBLY

| 1,097 vehicles affected

Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.

Consequence: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.

Remedy: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220....

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Owner Complaints for the 2021 PETERBILT 365

No complaints have been filed with NHTSA for the 2021 PETERBILT 365.

Safety Rating for the 2021 PETERBILT 365

NHTSA has not yet tested the 2021 PETERBILT 365 in its New Car Assessment Program.

Technical Service Bulletins for the 2021 PETERBILT 365

PACCAR Incorporated has issued 5 technical service bulletins (TSBs) for the 2021 PETERBILT 365. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

E286 — ENGINE AND ENGINE COOLING

Fix-As-Requested - ​​​Engine Model Year 2021B and later PACCAR MX-11 & MX-13 Fuel Injector Adjustment During First C Service

13-057 — EQUIPMENT ADAPTIVE/MOBILITY

Fix-As-Fail – A hill start assist (HSA) valve plumbing revision eliminates ice buildup in the HSA valve exhaust in cold weather. 

13-057 — SERVICE BRAKES, HYDRAULIC

Fix-As-Fail – A hill start assist (HSA) valve plumbing revision eliminates ice buildup in the HSA valve exhaust in cold weather. 

02-168 — STRUCTURE

Information Only - Rear axle Quarter Fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broken quarter fenders or complete separation if undetected or un-remedied. ​

15-029 — STEERING

Information Only - Power steering reservoir cap may separate during removal when it is pulled upward instead of twisted.

NHTSA Investigations for the 2021 PETERBILT 365

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the PETERBILT 365

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Other PETERBILT Models

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