2020 PETERBILT 365 — Problems, Recalls & Safety Data
N/A
Safety Rating
1
Owner Complaint
4
Recalls
3
Service Bulletins
0
Investigations
Overview of the 2020 PETERBILT 365
The 2020 PETERBILT 365 has received a total of 1 safety complaint filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with STEERING:CRITICAL FASTENERS, FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL. 3 technical service bulletins have been issued by PACCAR Incorporated for this model year. The most commonly reported problem area is the Engine And Engine Coolingexhaust Systememission Controlurea Injection System Def (1 complaint).
Recalls for the 2020 PETERBILT 365
NHTSA has recorded 5 recalls for the 2020 PETERBILT 365, potentially affecting up to 55,633 vehicles.
Recall 22V277000 — STEERING:CRITICAL FASTENERS
| 17,641 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2020 Kenworth T270, T370, T440, T470, T660, T680, T880, T800, W900, W990; and 2018-2020 Peterbilt 330, 337, 348, 365, 367, 389, 520, 567, and 579 vehicles. The Dana D-Series axle steer arm fasteners that attach the steering arm to the steering knuckle may fail.
Consequence: Fastener failure can result in a loss of steering control, increasing the risk of a crash or injury.
Remedy: Dealers will replace and torque the steer arm fasteners, at no charge. Owner notification letters were mailed November 8, 2022. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220. PACCAR's numbers for this recall are...
View full details →Recall 21V391000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 612 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
View full details →Recall 21V391000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 612 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2018-2021 Peterbilt 337, 348, 365, 367, 520, 567, Kenworth T270, T370, T440, T470, T800 and T880 vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads and fuel lines, and replace the rail as necessary, free of charge. Owners may contact PACCAR customer service at 1-425-828-5888 (Kenworth) or 1-940-591-4220 (Peterbilt). PACCAR's numbers for this recall are 21KWC and 21PBD.
View full details →Recall 20V506000 — POWER TRAIN:AXLE ASSEMBLY
| 1,097 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2020-2021 Peterbilt 348, 365, 367, 389, 520, 567 and Kenworth T800, T880, W900, W990 vehicles equipped with Watson and Chalin steerable lift axle suspension systems (model SL2065). The axles may have lower rear pivot bolts that are not long enough to sufficiently engage the locking feature of the corresponding nuts.
Consequence: The short screws can cause the hardware to separate from the suspension system and become road hazards, increasing the risk of a crash and/or injury.
Remedy: PACCAR will notify owners, and dealers will inspect suspect chassis and replace the pivot bolts, as necessary, free of charge. The recall began September 29, 2020. Owners may contact Kenworth customer service at 1-425-828-5888 and Peterbilt customer service at 1-940-591-4220....
View full details →Recall 20V130000 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
| 35,671 vehicles affected
Defect: PACCAR Incorporated (PACCAR) is recalling certain 2015-2020 Peterbilt 365, 389, 567, and 579 vehicles equipped with a left-hand under hood jumper terminal (option code 2539410). The positive battery jumper terminal cable may be too long, allowing it to chafe against the left front suspension spring and result in an electrical short circuit.
Consequence: An electrical short circuit can increase the risk of a fire.
Remedy: PACCAR will notify owners, and dealers will inspect the battery jumper terminal cables, and replace them as necessary, free of charge. The recall began April 30, 2020. Owners may contact PACCAR customer service at 1-940-591-4220. PACCAR's number for this recall...
View full details →Owner Complaints for the 2020 PETERBILT 365
1 complaint has been filed with NHTSA for the 2020 PETERBILT 365. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Engine And Engine Coolingexhaust Systememission Controlurea Injection System Def | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
THE ENGINE AFTERTREATMENT DEF FLUID SENSOR IN THE DEF TANK FAILS - SETTING A STOP ENGINE ERROR CODE THAT SHUTS THE TRUCK DOWN, RESULTING IN AN INOPERATABLE VEHICLE ON THE ROAD. ONLY WAY TO MOVE THE TRUCK IS WITH A WRECKER. DANGER TO DRIVER AND SURROUNDING VEHICLES. PART HAS A KNOWN DEFECT AND IS IN ALLOTMENT MODE THROUGH DEALERS.
Safety Rating for the 2020 PETERBILT 365
NHTSA has not yet tested the 2020 PETERBILT 365 in its New Car Assessment Program.
Technical Service Bulletins for the 2020 PETERBILT 365
PACCAR Incorporated has issued 3 technical service bulletins (TSBs) for the 2020 PETERBILT 365. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
20PBE — POWER TRAIN
Safety Recall: Peterbilt has decided that a condition could exist in certain model 348, 365, 367, 389, 520, and 567 vehicles built between 11/19/2019 and 4/09/2020. Vehicles equipped with Watson & Chalin SL2065 lift axles may have lower rear pivot bolts that are not long enough to sufficiently engage the...
20PBE — EQUIPMENT
Safety Recall: Peterbilt has decided that a condition could exist in certain model 348, 365, 367, 389, 520, and 567 vehicles built between 11/19/2019 and 4/09/2020. Vehicles equipped with Watson & Chalin SL2065 lift axles may have lower rear pivot bolts that are not long enough to sufficiently engage the...
15-028 — STEERING:COLUMN
Non Safety Campaign: Peterbilt has determined that certain model 365, 367, and 389 vehicles, built between 08/09/19 and 08/20/19 may have a steering column tilt cable that is not properly routed through a cushion clamp. This can result in contact with the U-Joint pinch bolt and damage the cable.
NHTSA Investigations for the 2020 PETERBILT 365
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the PETERBILT 365
- 2015 PETERBILT 365 — 0 complaints
- 2016 PETERBILT 365 — 0 complaints
- 2017 PETERBILT 365 — 0 complaints
- 2018 PETERBILT 365 — 0 complaints
- 2019 PETERBILT 365 — 0 complaints
- 2020 PETERBILT 365 (current)
- 2021 PETERBILT 365 — 0 complaints
- 2022 PETERBILT 365 — 0 complaints
- 2023 PETERBILT 365 — 0 complaints
- 2024 PETERBILT 365 — 0 complaints
- 2025 PETERBILT 365 — 0 complaints
Other PETERBILT Models
- PETERBILT 379 — 76 total complaints
- PETERBILT 579 — 52 total complaints
- PETERBILT PETERBILT — 40 total complaints
- PETERBILT 388 — 36 total complaints
- PETERBILT 389 — 34 total complaints
- PETERBILT 357 — 19 total complaints
- PETERBILT 386 — 14 total complaints
- PETERBILT 387 — 14 total complaints