2021 NOVA BUS LFS ARTIC — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
10
Recalls
4
Service Bulletins
0
Investigations
Overview of the 2021 NOVA BUS LFS ARTIC
The 2021 NOVA BUS LFS ARTIC has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 22 recall campaigns affecting this vehicle, covering issues with EQUIPMENT:ELECTRICAL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT. 4 technical service bulletins have been issued by Nova Bus for this model year.
Recalls for the 2021 NOVA BUS LFS ARTIC
NHTSA has recorded 22 recalls for the 2021 NOVA BUS LFS ARTIC, potentially affecting up to 10,201 vehicles.
Recall 24V657000 — EQUIPMENT:ELECTRICAL
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V657000 — EQUIPMENT:ELECTRICAL
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V657000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V657000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V518000 — PARKING BRAKE:CONVENTIONAL:AIR
| 900 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2021-2024 LFS and 2021-2023 LFS Artic buses. An air leak may occur in the parking brake valve and unintentionally engage the parking brake without activating the brake lights.
Consequence: A bus that stops suddenly without activating brake lights increases the risk of a crash.
Remedy: Nova Bus will inspect and tighten the parking brake air line connections, free of charge. Owner notification letters were mailed July 24, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5615.
View full details →Recall 24V203000 — ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
| 608 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2021-2022 LFS Artic and 2021-2023 LFS buses. The alternator power cable nut may not have been tightened properly.
Consequence: A loose nut can cause electrical arcing, increasing the risk of a fire.
Remedy: Nova will inspect and tighten the power cable nut as necessary, free of charge. Owner notification letters were mailed April 10, 2024. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5570.
View full details →Recall 23V763000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
| 339 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
Consequence: An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
Remedy: Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is...
View full details →Recall 23V607000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 1,189 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.
Consequence: An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked.
Remedy: Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5445. This...
View full details →Recall 23V482000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 414 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will...
View full details →Recall 22V845000 — STEERING:CRITICAL FASTENERS
| 827 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence: Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp...
View full details →Recall 22V845000 — STEERING:CRITICAL FASTENERS
| 827 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence: Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp...
View full details →Recall 22V845000 — STEERING:CRITICAL FASTENERS
| 827 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence: Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp...
View full details →Recall 22V845000 — STEERING:CRITICAL FASTENERS
| 827 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence: Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp...
View full details →Recall 22V416000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 273 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.
Consequence: An electrical short increases the risk of a fire.
Remedy: Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1-800-350-6682. Nova Bus' number for this recall is CR5259.
View full details →Recall 22V416000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
| 273 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.
Consequence: An electrical short increases the risk of a fire.
Remedy: Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1-800-350-6682. Nova Bus' number for this recall is CR5259.
View full details →Recall 22V323000 — EQUIPMENT
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EQUIPMENT
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EQUIPMENT
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EXTERIOR LIGHTING
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EXTERIOR LIGHTING
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EXTERIOR LIGHTING
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 20V568000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 223 vehicles affected
Defect: Nova Bus (Nova) is recalling certain 2020 Nova Bus LFS transit buses. Certain power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. This may cause a power steering assist lost and power steering fluid may leak from the ceiling into the passenger compartment.
Consequence: A loss of power steering assist may increase the risk of a crash. A power steering fluid leak into the passenger cabin may increase the risk of a passenger injury.
Remedy: Nova Bus will notify owners, provide instructions for inspecting and replacing the power steering pipes, free of charge. The recall began October 7, 2020. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4963.
View full details →Owner Complaints for the 2021 NOVA BUS LFS ARTIC
No complaints have been filed with NHTSA for the 2021 NOVA BUS LFS ARTIC.
Safety Rating for the 2021 NOVA BUS LFS ARTIC
NHTSA has not yet tested the 2021 NOVA BUS LFS ARTIC in its New Car Assessment Program.
Technical Service Bulletins for the 2021 NOVA BUS LFS ARTIC
Nova Bus has issued 4 technical service bulletins (TSBs) for the 2021 NOVA BUS LFS ARTIC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
BS5318E — POWER TRAIN
Dipstick does not reflect the correct Oil level in the transmission
FT5323 — ELECTRICAL SYSTEM
The decal inside the +IB panel shows wrong position of relay boards
FT5253 — EQUIPMENT
5 hoses and 10 clamps need the torque to be validated
FT5253 — ENGINE AND ENGINE COOLING
5 hoses and 10 clamps need the torque to be validated
NHTSA Investigations for the 2021 NOVA BUS LFS ARTIC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NOVA BUS LFS ARTIC
- 2016 NOVA BUS LFS ARTIC — 0 complaints
- 2017 NOVA BUS LFS ARTIC — 0 complaints
- 2018 NOVA BUS LFS ARTIC — 0 complaints
- 2019 NOVA BUS LFS ARTIC — 0 complaints
- 2020 NOVA BUS LFS ARTIC — 0 complaints
- 2021 NOVA BUS LFS ARTIC (current)
- 2022 NOVA BUS LFS ARTIC — 0 complaints
- 2023 NOVA BUS LFS ARTIC — 0 complaints
Other NOVA BUS Models
- NOVA BUS LFS — 2 total complaints
- NOVA BUS NOVA LFS — 0 total complaints
- NOVA BUS NOVA RTS — 0 total complaints