2020 NOVA BUS LFS ARTIC — Problems, Recalls & Safety Data
N/A
Safety Rating
0
Owner Complaints
12
Recalls
11
Service Bulletins
0
Investigations
Overview of the 2020 NOVA BUS LFS ARTIC
The 2020 NOVA BUS LFS ARTIC has received a total of 0 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 26 recall campaigns affecting this vehicle, covering issues with SEAT BELTS:FRONT, EQUIPMENT:ELECTRICAL. 11 technical service bulletins have been issued by Nova Bus for this model year.
Recalls for the 2020 NOVA BUS LFS ARTIC
NHTSA has recorded 26 recalls for the 2020 NOVA BUS LFS ARTIC, potentially affecting up to 13,327 vehicles.
Recall 24V647000 — SEAT BELTS:FRONT
| 1,570 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence: A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy: Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall...
View full details →Recall 24V647000 — SEAT BELTS:FRONT
| 1,570 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2010-2020 LFS Artic and 2012-2024 LFS vehicles. The driver's seat belt may not retract properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 209, "Seat Belt Assemblies."
Consequence: A seat belt that does not retract properly may result in a loose seat belt, which can increase the risk of injury in a crash.
Remedy: Nova Bus will install additional seat stoppers to the driver's rear partition, free of charge. Owner notification letters are expected to be mailed July 4, 2025. Nova's number for this recall is CR5635. This recall expands and replaces previous recall...
View full details →Recall 24V657000 — EQUIPMENT:ELECTRICAL
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V657000 — EQUIPMENT:ELECTRICAL
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V657000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V657000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
| 208 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2024 LFS and 2019-2023 LFS Artic buses. The auxiliary heater module may allow contaminants to enter the electronic controller, which can cause an electrical short. Additionally, the auxiliary heater may fail, causing the defrosting system to not function properly.
Consequence: An electrical short circuit can increase the risk of a fire. Additionally, a windshield defrosting system that does not function properly can decrease the driver's visibility, increasing the risk of a crash.
Remedy: Nova Bus will the auxiliary heater air intake, free of charge. Owner notification letters were mailed January 28, 2025. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall is CR5637.
View full details →Recall 24V564000 — VISIBILITY:GLASS, SIDE/REAR
| 186 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Consequence: Reduced visibility while driving can increase the risk of a crash.
Remedy: Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall...
View full details →Recall 24V564000 — VISIBILITY:GLASS, SIDE/REAR
| 186 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2023 LFS and 2019-2020 LFS Arctic buses. The glazing used on the glass windows may reduce the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."
Consequence: Reduced visibility while driving can increase the risk of a crash.
Remedy: Nova Bus will inspect the vehicles and replace the driver shield glazing as necessary, free of charge. Owner notification letters were mailed October 10, 2024. Owners may contact Nova Bus customer service at 1-800-350-6682. Nova Bus's number for this recall...
View full details →Recall 23V763000 — EQUIPMENT:APPLIANCE:AIR CONDITIONER
| 339 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2020-2023 LFS and LFS Artic transit buses. The brackets retaining the Mobile Climate Control HVAC Unit could fail and allow the unit to detach from the bus.
Consequence: An HVAC unit that detaches from a bus can create a road hazard, increasing the risk of a crash.
Remedy: Nova Bus will inspect the existing brackets and install additional brackets, as necessary, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Nova Bus customer service at 1-800-350-6882. Nova Bus's number for this recall is...
View full details →Recall 23V607000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 1,189 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2017-2023 LFS and 2017-2022 LFS Artic transit buses. The 24-volt power cable and grounded mounting fastener that secures the fuse holder may short circuit.
Consequence: An electrical short circuit can overheat the fuse holder and increase the risk of a fire while driving or parked.
Remedy: Nova will insect, remove, and clean the fuse holder and cable lugs as necessary, free of charge. Owner letters were mailed November 7, 2023. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR5445. This...
View full details →Recall 23V482000 — POWER TRAIN:DRIVELINE:DRIVESHAFT
| 414 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2019-2023 LFS and LFS Artic transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence: A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy: Dealers will inspect the output yoke bolts, and if necessary, tighten loose output yoke bolts, free of charge. Phase 1 will include 2019-2023 LFS vehicles. Nova notified dealers on 10/03/2024 and notified Phase 1 owners on 10/27/2024. Phase 2 will...
View full details →Recall 22V845000 — STEERING:CRITICAL FASTENERS
| 827 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence: Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp...
View full details →Recall 22V845000 — STEERING:CRITICAL FASTENERS
| 827 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence: Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp...
View full details →Recall 22V845000 — STEERING:CRITICAL FASTENERS
| 827 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence: Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp...
View full details →Recall 22V845000 — STEERING:CRITICAL FASTENERS
| 827 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2018-2022 LFS and 2018-2021 LFS Artic buses equipped with a Bosch steering gear box. The steering gear box may have an insufficient clamp load, which may allow the mounting plate sub-assembly fasteners to loosen and possibly fall out.
Consequence: Missing fasteners may cause a of a loss of steering, increasing the risk of a crash.
Remedy: Owners are advised not to drive their vehicles until the remedy has been completed. Nova Bus will inspect and tighten the fasteners as an interim remedy. The permanent remedy, consisting of replacing and tightening new fasteners to increase the clamp...
View full details →Recall 22V416000 — ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
| 273 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.
Consequence: An electrical short increases the risk of a fire.
Remedy: Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1-800-350-6682. Nova Bus' number for this recall is CR5259.
View full details →Recall 22V416000 — ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
| 273 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2019-2021 LFS and 2019-2022 LFS Artic buses. The radiator fan's electrical fuse holder may experience excessive corrosion which can result in an electrical short.
Consequence: An electrical short increases the risk of a fire.
Remedy: Nova Bus will provide the remedy parts and service document instructions, free of charge. Owner notification letters were mailed on June 29, 2022. Owners may contact Nova Bus' customer service at 1-800-350-6682. Nova Bus' number for this recall is CR5259.
View full details →Recall 22V323000 — EQUIPMENT
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EQUIPMENT
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EQUIPMENT
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EXTERIOR LIGHTING
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EXTERIOR LIGHTING
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 22V323000 — EXTERIOR LIGHTING
| 307 vehicles affected
Defect: Nova Bus (US) Inc. (Nova) is recalling certain 2016-2020 LFS and 2013-2022 LFS Artic buses. The momentary STOP and YIELD text message board is duplicating the stop light and turn signal light signals. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence: The momentary text message board duplicating light signals may cause confusion, increasing the risk of a crash.
Remedy: Nova will coordinate with Prevost Service Centers to remove the momentary text message board duplicating light signals and associated equipment, free of charge. Owner notification letters were mailed on June 27, 2022. Owners may contact Nova's customer service at 1-800-350-6682....
View full details →Recall 21V351000 — FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
| 644 vehicles affected
Defect: Nova Bus is recalling certain 2016-2020 LFS and LFS Artic vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence: A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy: Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact Nova Bus customer service at 1-800-350-6682.
View full details →Recall 20V568000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 223 vehicles affected
Defect: Nova Bus (Nova) is recalling certain 2020 Nova Bus LFS transit buses. Certain power steering pipes from the rear engine bay to the front gear box may separate at the connection joint. This may cause a power steering assist lost and power steering fluid may leak from the ceiling into the passenger compartment.
Consequence: A loss of power steering assist may increase the risk of a crash. A power steering fluid leak into the passenger cabin may increase the risk of a passenger injury.
Remedy: Nova Bus will notify owners, provide instructions for inspecting and replacing the power steering pipes, free of charge. The recall began October 7, 2020. Owners may contact Nova customer service at 1-800-350-6682. Nova's number for this recall is CR4963.
View full details →Recall 26V077000 — SEATS
| 478 vehicles affected
Defect: Nova Bus (US) Inc. (Nova Bus) is recalling certain 2013-2019 LFS and 2019-2020 LFS Artic transit buses equipped with Double Transversal seats. The passenger seat mounting rails may crack, causing the seat to detach and fall to the floor.
Consequence: A seat that falls unexpectedly increases the risk of injury to passengers in or near to the seat.
Remedy: Nova Bus will replace the attachment brackets, free of charge. Owner notification letters are expected to be mailed April 11, 2026. Owners may contact Nova Bus customer service at 1-450-472-6410. Vehicle Identification Numbers (VINs) involved in this recall will be...
View full details →Owner Complaints for the 2020 NOVA BUS LFS ARTIC
No complaints have been filed with NHTSA for the 2020 NOVA BUS LFS ARTIC.
Safety Rating for the 2020 NOVA BUS LFS ARTIC
NHTSA has not yet tested the 2020 NOVA BUS LFS ARTIC in its New Car Assessment Program.
Technical Service Bulletins for the 2020 NOVA BUS LFS ARTIC
Nova Bus has issued 11 technical service bulletins (TSBs) for the 2020 NOVA BUS LFS ARTIC. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
BS5388E — VISIBILITY
AC defroster suction line, Condensation dripping from AC hose
BS5357E — EQUIPMENT
Lexan panels cracking at mounting holes. Need to change the attachment of Lexan panels due to apparent cracks.
BS5299E — EQUIPMENT
HVAC deflectors are breaking at the folded attachment points. The brackets broke right at the bending due to a sharp curve
FT5239 — EQUIPMENT
Spheros Maintenance Access
FT5239 — FUEL SYSTEM, DIESEL
Spheros Maintenance Access
BS5165ER1 — ELECTRICAL SYSTEM
MCC Driver's Display Electrical Terminal Failure.
BS5079E — ELECTRICAL SYSTEM
A 12V relay is installed instead of a 24V relay for the alternator ouput status signal
FT5044 — PARKING BRAKE
CATA Operator's Complain of Seat Alarm Sensitivity
FT5044 — SEATS
CATA Operator's Complain of Seat Alarm Sensitivity
FT5044 — EQUIPMENT
CATA Operator's Complain of Seat Alarm Sensitivity
Showing 10 of 11 technical service bulletins.
NHTSA Investigations for the 2020 NOVA BUS LFS ARTIC
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NOVA BUS LFS ARTIC
- 2015 NOVA BUS LFS ARTIC — 0 complaints
- 2016 NOVA BUS LFS ARTIC — 0 complaints
- 2017 NOVA BUS LFS ARTIC — 0 complaints
- 2018 NOVA BUS LFS ARTIC — 0 complaints
- 2019 NOVA BUS LFS ARTIC — 0 complaints
- 2020 NOVA BUS LFS ARTIC (current)
- 2021 NOVA BUS LFS ARTIC — 0 complaints
- 2022 NOVA BUS LFS ARTIC — 0 complaints
- 2023 NOVA BUS LFS ARTIC — 0 complaints
Other NOVA BUS Models
- NOVA BUS LFS — 2 total complaints
- NOVA BUS NOVA LFS — 0 total complaints
- NOVA BUS NOVA RTS — 0 total complaints