2020 NISSAN VERSA — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

106

Owner Complaints

10 Crashes

2

Recalls

ACTIVE RECALL

22

Service Bulletins

0

Investigations

Overview of the 2020 NISSAN VERSA

The 2020 NISSAN VERSA has received a total of 106 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 7 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING:TURN SIGNAL:BULBS. 22 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Engine (13 complaints), Power Train (13 complaints), and Electrical System (11 complaints).

Recalls for the 2020 NISSAN VERSA

NHTSA has recorded 7 recalls for the 2020 NISSAN VERSA, potentially affecting up to 184,840 vehicles.

Recall 21V471000 — EXTERIOR LIGHTING:TURN SIGNAL:BULBS

| 30,799 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.

Consequence: Inoperable front turn signals cannot alert on-coming drivers and/or pedestrians that the vehicle will be turning, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the bulbs as necessary, free of charge. Owner notification letters were mailed August 20, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PM986 and PC811.

View full details →

Recall 21V471000 — EXTERIOR LIGHTING:TURN SIGNAL:BULBS

| 30,799 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.

Consequence: Inoperable front turn signals cannot alert on-coming drivers and/or pedestrians that the vehicle will be turning, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the bulbs as necessary, free of charge. Owner notification letters were mailed August 20, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PM986 and PC811.

View full details →

Recall 21V471000 — EXTERIOR LIGHTING:TURN SIGNAL:BULBS

| 30,799 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.

Consequence: Inoperable front turn signals cannot alert on-coming drivers and/or pedestrians that the vehicle will be turning, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the bulbs as necessary, free of charge. Owner notification letters were mailed August 20, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PM986 and PC811.

View full details →

Recall 21V471000 — EXTERIOR LIGHTING:TURN SIGNAL:BULBS

| 30,799 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.

Consequence: Inoperable front turn signals cannot alert on-coming drivers and/or pedestrians that the vehicle will be turning, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the bulbs as necessary, free of charge. Owner notification letters were mailed August 20, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PM986 and PC811.

View full details →

Recall 21V471000 — EXTERIOR LIGHTING:TURN SIGNAL:BULBS

| 30,799 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.

Consequence: Inoperable front turn signals cannot alert on-coming drivers and/or pedestrians that the vehicle will be turning, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the bulbs as necessary, free of charge. Owner notification letters were mailed August 20, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PM986 and PC811.

View full details →

Recall 21V471000 — EXTERIOR LIGHTING:TURN SIGNAL:BULBS

| 30,799 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Titan, Titan XD, and Versa vehicles. The front right and/or left turn signal bulb can crack and fail to illuminate.

Consequence: Inoperable front turn signals cannot alert on-coming drivers and/or pedestrians that the vehicle will be turning, increasing the risk of a crash.

Remedy: Dealers will inspect and replace the bulbs as necessary, free of charge. Owner notification letters were mailed August 20, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's numbers for this recall are PM986 and PC811.

View full details →

Recall 20V112000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

| 46 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Versa vehicles. Due to a manufacturing issue, the fuel tank wall thickness may be insufficient, potentially causing a small hole in the tank seam area.

Consequence: If a small hole is present, a fuel leak may occur if the operator fills the tank over half full, increasing the risk of a fire.

Remedy: Nissan will notify owners, and dealers will replace the fuel tank, free of charge. The recall began April 6, 2020. Owners may contact Nissan customer service at 1-800-867-7669.

View full details →

Owner Complaints for the 2020 NISSAN VERSA

106 complaints have been filed with NHTSA for the 2020 NISSAN VERSA. Below is a breakdown by vehicle component.

Most Recent Complaints

#11709576 | FUEL/PROPULSION SYSTEM | | N/A miles
Recently out 2020 Nissan Versa started "Shuddering" when accelerating at low speeds. I took it to the Nissan Dealership and they quoted me $7,000 saying the transmission had to be replaced. I conducted online reviews and found Nissan customers experience this same issue in concerning numbers. I found multiple Nissan Technical Bulletins about this very issue, with this vehicle. Not only is it concerning they are allowing the safety of our loved ones to be at risk, but then do not have the loyalty to the customers to fix the problem with a recall.
#11709576 | POWER TRAIN | | N/A miles
Recently out 2020 Nissan Versa started "Shuddering" when accelerating at low speeds. I took it to the Nissan Dealership and they quoted me $7,000 saying the transmission had to be replaced. I conducted online reviews and found Nissan customers experience this same issue in concerning numbers. I found multiple Nissan Technical Bulletins about this very issue, with this vehicle. Not only is it concerning they are allowing the safety of our loved ones to be at risk, but then do not have the loyalty to the customers to fix the problem with a recall.
#11706393 | ENGINE | | N/A miles
I have had this happen numerous times in my car for absolutely no reason. I also just got my cars state inspection and nothing was noted, while other things unrelated to this issue were recommended by the mechanic. The car will start to stall in reverse AND in regular driving mode. Most recently it will come up with see manufacturers manual, and my engine light, traction control and crash sensors will appear on my dash board. Shutting the car on and off doesn't change the issue. Also this will happen sporadically sometime with check lights on and sometimes it's random and resolves itself. This is extremely dangerous when you're trying to drive and your car won't get "unstuck" and then randomly goes full speed. I drive 5,000 miles a year so I'm not using the car that hard.
#11706393 | UNKNOWN OR OTHER | | N/A miles
I have had this happen numerous times in my car for absolutely no reason. I also just got my cars state inspection and nothing was noted, while other things unrelated to this issue were recommended by the mechanic. The car will start to stall in reverse AND in regular driving mode. Most recently it will come up with see manufacturers manual, and my engine light, traction control and crash sensors will appear on my dash board. Shutting the car on and off doesn't change the issue. Also this will happen sporadically sometime with check lights on and sometimes it's random and resolves itself. This is extremely dangerous when you're trying to drive and your car won't get "unstuck" and then randomly goes full speed. I drive 5,000 miles a year so I'm not using the car that hard.
#11697255 | ELECTRICAL SYSTEM | | N/A miles
I am reporting a chronic and dangerous defect in my 2020 Nissan Versa that results in an unpredictable, sudden, and complete loss of acceleration (motive power) while driving. This defect has been present since shortly after purchase and remains unresolved, posing a severe safety risk on public roads. Specific Safety Incident Details: Symptoms: The failure begins with the illumination of the Malfunction Indicator Lamp (Check Engine Light), simultaneously accompanied by dashboard messages like "Malfunction See Owner’s Manual" and "Key System Error." The Critical Safety Hazard (Loss of Power): Immediately following the dash warning, the vehicle experiences a major, sudden loss of acceleration. This is not a gradual deceleration—the throttle becomes unresponsive, and the vehicle will not accelerate for approximately 4 to 5 seconds. Driving Conditions: This failure occurs randomly, including during critical maneuvers such as accelerating from a stop, merging into traffic, or attempting to accelerate on a highway. Consequence: When the vehicle unexpectedly fails to accelerate (especially in high-speed or high-traffic situations), it creates a high risk of being struck from behind or being unable to clear an intersection or merging lane safely. Initial Report (In-Warranty): The problem was first reported on March 31, 2021 (Mileage 25,404) to Central Houston Nissan (Invoice # NICS309560) and again on July 29, 2021 (Mileage 32,229) to Sterling McCall Nissan (Invoice # 2373806). Engineering Investigation: On both occasions, the dealerships specifically noted that the issue (DTC P0101 and associated warnings/power loss) was "under investigation under Nissan Engineers." Technical Service Bulletin (TSB): Nissan has acknowledged this widespread issue by releasing TSB NTB21-049 (June 8, 2021), which addresses the "MIL ON WITH DTC P0101" for the 2020-2021 Versa model.

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Safety Rating for the 2020 NISSAN VERSA

The 2020 NISSAN VERSA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★★ (5/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2020 NISSAN VERSA

Nissan North America, Inc. has issued 22 technical service bulletins (TSBs) for the 2020 NISSAN VERSA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

NTB22-033C — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

CLOCK INACCURATE AND/OR FREEZES This bulletin has been amended. See AMENDMENT HISTORY below. Please discard previous versions of this bulletin.

NTB23-038 — SERVICE BRAKES, HYDRAULIC

WARNING LIGHT ON WITH DTC C111F STORED AS CRNT IN THE ABS IF YOU CONFIRM DTC C111F (G-SENSOR) is stored as “CRNT” in the ABS Actuator and Electric Unit (Control Unit). IMPORTANT: Do not replace the ABS control unit unless instructed to do so. ACTION Refer to the SERVICE PROCEDURE...

NTB22-038A — BACK OVER PREVENTION

RAB WARNING LIGHT ON IN INSTRUMENT PANEL AND/OR DTC B2724-23 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB22-033 — EQUIPMENT ADAPTIVE/MOBILITY

CLOCK INACCURATE AND/OR FREEZES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to address the items below:  Clock inaccurate  Clock freezes Refer to...

PM996 2020 Kicks — POWER TRAIN

Continuously Variable Transmission (CVT) Replacement Voluntary Emission Service Campaign Dealer Announcement: Nissan is conducting a Voluntary Emission Service Campaign to replace the Continuously Variable Transmission (CVT) on three (3) 2020 Nissan Kicks vehicle and one (1) 2020 Versa vehicles identified in Service Comm. Due to a manufacturing issue that has...

NTB19-040G — POWER TRAIN

DTC P0741/4/6, P0776, P0841, P0875, P0965, P2857/8/9, P17F0/1/2/4 AND/OR P285A STORED IN THE TCM, AND MAY HAVE HESITATION AND/OR REDUCED POWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB20-016d — EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

RADIO INTERMITTENTLY REBOOTS DURING AUDIO PLAYBACK VIA BLUETOOTH CONNECTED IPHONE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB20-031a — ELECTRICAL SYSTEM

KICKS AND VERSA SEDAN; INTELLIGENT KEY ERROR MESSAGE DISPLAYS AND DTC B2602 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

PM965 2020-21 Ve — EXTERIOR LIGHTING

Front Turn Signal Lamp Dealer Inventory Dealer Announcement Nissan is conducting a dealer inventory quality action to inspect both front turn signal lamp bulbs and, if necessary, replace them on 3,251 specific model year 2020 -2021 Versa vehicles identified in Service Comm. Due to a supplier concern that has since...

PM965 2020-21 Ve — EQUIPMENT ADAPTIVE/MOBILITY

Front Turn Signal Lamp Dealer Inventory Dealer Announcement Nissan is conducting a dealer inventory quality action to inspect both front turn signal lamp bulbs and, if necessary, replace them on 3,251 specific model year 2020 -2021 Versa vehicles identified in Service Comm. Due to a supplier concern that has since...

Showing 10 of 22 technical service bulletins.

NHTSA Investigations for the 2020 NISSAN VERSA

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the NISSAN VERSA

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Other NISSAN Models

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