2004 NISSAN SENTRA — Problems, Recalls & Safety Data

Hard shifting and occasional uncertainty in gear selected.

The contact owns a 2004 Nissan Sentra. The contact stated that while the vehicle was at an independent mechanic, the vehicle was diagnosed computer system failure, causing the vehicle to fail to start. The manufacturer was notified of the failure and informed the contact of NHTSA Campaign Number: 15V287000 (Air Bags), which was associated with the VIN. The manufacturer had the vehicle towed to the dealer. The dealer informed the contact that there was no recall associated with the VIN. The dealer notified the manufacturer that the contact had refused to pay for a diagnostic test. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 70,000.

The contact owns a 2004 Nissan Sentra. The contact stated that while the vehicle was at an independent mechanic, the vehicle was diagnosed computer system failure, causing the vehicle to fail to start. The manufacturer was notified of the failure and informed the contact of NHTSA Campaign Number: 15V287000 (Air Bags), which was associated with the VIN. The manufacturer had the vehicle towed to the dealer. The dealer informed the contact that there was no recall associated with the VIN. The dealer notified the manufacturer that the contact had refused to pay for a diagnostic test. The vehicle was not repaired and remained with the dealer. The failure mileage was approximately 70,000.

I have been getting recall notices for over 2 years on my 2004 Sentra concerning airbag replacement. I called the number on the recall mailing and was told on multiple occasions that the car was dangerous to operate. I am a [XXX] and was assured that the Nissan recall team offered a mobile repair service and that my repair was in the range of mobile repair service technicians and that a repair tech could be sent to my location. I agreed to the time line that they suggested. I just requested the exact time and date of the repair work. Nissan agree to the repair service arrangements and I thought that I would have the service work done at my location. As time passed the Nissan agent called multiple times assuring me that when a repair unit was available that it would be dispatched to my location to preform the required service. After 2 full years of delays and failed attempts, I am suddenly told that no mobile service repairs are possible in my location. When I asked why I was told the mobile service could be preformed at my location I was subjected to the agent speaking abusive and hostile attitude. The issue has not been resolved as of this date. So I do want to file a compliant and also make the company aware of this situation. Thank for the opportunity to present my concerns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1.) Both driver and passenger airbag replacement replacements. 2.) If I get into a reck then me and my passenger have a chance of death due to the recall on the airbags. 3.) Yes. 4.) No. 5.) Unknown. Every time I schedule to get the recall fixed either the shops don’t have the parts or they don’t have the time to do it.