2004 NISSAN QUEST — Problems, Recalls & Safety Data

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N/A

Safety Rating

651

Owner Complaints

10 Crashes 19 Fires 4 Deaths

4

Recalls

ACTIVE RECALL

31

Service Bulletins

3

Investigations

Overview of the 2004 NISSAN QUEST

The 2004 NISSAN QUEST has received a total of 651 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 4 recall campaigns affecting this vehicle, covering issues with SEATS:MID/REAR ASSEMBLY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH. 31 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Electrical System (61 complaints), Latcheslockslinkagesdoorslatch (53 complaints), and Power Trainautomatic Transmission (38 complaints).

Recalls for the 2004 NISSAN QUEST

NHTSA has recorded 4 recalls for the 2004 NISSAN QUEST, potentially affecting up to 182,236 vehicles.

Recall 05V480000 — SEATS:MID/REAR ASSEMBLY

| 33,042 vehicles affected

Defect: ON CERTAIN MINI VANS EQUIPPED WITH A FOLDING THIRD ROW REAR SEAT, WHEN THE THIRD ROW SEAT IS RAISED FROM ITS STOWED POSITION, IT ENGAGES STRIKER BRACKETS, ONE ON EACH SIDE OF THE SEAT CUSHION. THE FOLD-AWAY STRIKER LOOP IS WELDED TO A MOUNTING BRACKET. THE STRIKER MAY BECOME DETACHED FROM ITS MOUNTING BRACKET DUE TO A BROKEN WELD AT...

Consequence: IF THE THIRD ROW SEAT STRIKER WELD FAILS, THE STRIKER COULD SEPARATE FROM THE MOUNTING BRACKET. STRIKER SEPARATION COULD AFFECT THE RISK OF INJURY IN CERTAIN TYPES OF CRASHES.

Remedy: DEALERS WILL REPLACE THE THIRD ROW SEAT STRIKER BRACKETS FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 19, 2005. OWNERS MAY CONTACT NISSAN AT 1-800-647-7261.

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Recall 05V474000 — SEATS:MID/REAR ASSEMBLY

| 109,437 vehicles affected

Defect: ON CERTAIN MINI VANS, THERE IS A SEAT ADJUSTMENT MECHANISM THAT CONTAINS EXPOSED MOVING COMPONENTS LOCATED AT THE REAR INSIDE EDGE OF THE SECOND ROW SEAT.

Consequence: WHEN THE OPERATOR ATTEMPTS SEAT ADJUSTMENT, A FINGER MAY BE PINCHED IN THE MOVING SEAT ADJUSTMENT MECHANISM WHICH COULD CAUSE AN INJURY.

Remedy: ON EARLIER MODEL VEHICLES BUILT THROUGH JUNE 28, 2004, DEALERS WILL REPLACE THE INBOARD SECOND ROW SEAT ADJUSTMENT HANDLE, RIVET A PLASTIC REINFORCEMENT TO BACKSIDE OF THE EXISTING SEAT BACK COVER CARPETING, INSTALL TIE-DOWNS AND A FLANGE TO THE INBOARD...

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Recall 04V186000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 26,000 vehicles affected

Defect: ON CERTAIN MINIVANS EQUIPPED WITH A POWER SLIDING DOOR(S), AT AN AMBIENT TEMPERATURE BELOW APPROXIMATELY 40 DEGREES FAHRENHEIT, THE ACTUATOR FOR THE POWER SLIDING DOOR(S) MAY EXPERIENCE BINDING DUE TO AN OUT-OF-SPECIFICATION CONDITION. IN ORDER TO OPEN, CLOSE OR REVERSE A POWER SLIDING DOOR, THE SHIFT SELECTOR LEVER MUST BE IN "PARK." IF THE ACTUATOR IS EXPERIENCING BINDING AND THE...

Consequence: THIS CAN RESULT IN THE DOOR COMING OPEN UNEXPECTEDLY UPON RAPID ACCELERATION, AND AN OCCUPANT COULD FALL OUT OF THE DOOR AND BE INJURED.

Remedy: DEALERS WILL REPLACE THE ACTUATOR FOR THE POWER SLIDING DOOR(S). OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

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Recall 04V103000 — AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

| 13,757 vehicles affected

Defect: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE ADVANCED AIR BAG REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION." THE AIR BAG FOR THE FRONT PASSENGER SEAT IS TO BE TURNED OFF (SO THAT IT DOES NOT INFLATE) WHEN CERTAIN OCCUPANTS, SUCH AS SMALL CHILDREN, ARE IN THE FRONT SEAT.

Consequence: THIS REDUCES THE RISK OF SUCH OCCUPANTS BEING UNJURED BY AN INFLATING AIR BAG IN A COLLISION.

Remedy: DEALERS WILL INSPECT THE FRONT PASSENGER SEAT CUSHION/SENSOR ASSEMBLY. IF THE SEAT CUSHION/SENSOR IS FOUND TO BE OPERATING IMPROPERLY, THE SEAT WILL BE REMOVED AND RECALIBRATED. OWNER NOTIFICATION BEGAN ON JUNE 23, 2004. OWNERS SHOULD CONTACT NISSAN AT 1-800-647-7261.

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Owner Complaints for the 2004 NISSAN QUEST

651 complaints have been filed with NHTSA for the 2004 NISSAN QUEST. Below is a breakdown by vehicle component.

Electrical System
Complaints: 61 1 Crash 8 Fires 7 Injuries
Latcheslockslinkagesdoorslatch
Complaints: 53 11 Injuries
Power Trainautomatic Transmission
Complaints: 38 1 Fire
Structurebodydoor
Complaints: 30 1 Fire 5 Injuries 4 Deaths
Engine And Engine Cooling
Complaints: 29 1 Fire
Power Train
Complaints: 29
Unknown Or Other
Complaints: 24 1 Injury
Engine
Complaints: 23 1 Crash 2 Fires
Air Bags
Complaints: 22 2 Crashes 8 Injuries
Air Bagsfrontalsensorcontrol Module
Complaints: 18
Service Brakes Hydraulic
Complaints: 17 2 Crashes 1 Injury
Structurebody
Complaints: 16 1 Fire 1 Injury
Seats
Complaints: 14 4 Injuries
Service Brakes Hydraulicfoundation Componentsdiscrotor
Complaints: 14
Tires
Complaints: 14
Vehicle Speed Control
Complaints: 10 1 Crash
Engine And Engine Coolingengine
Complaints: 9 1 Fire
Structure
Complaints: 9
Equipment
Complaints: 8
Latcheslockslinkages
Complaints: 8
Steering
Complaints: 8
Suspension
Complaints: 8
Electronic Stability Control Esc
Complaints: 7 4 Injuries
Seatsmidrear Assembly
Complaints: 7 2 Injuries
Structurebodydoorhinge And Attachments
Complaints: 7
Visibilitywindshield Wiperwasher
Complaints: 7
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
Complaints: 6 1 Fire
Equipmentapplianceair Conditioner
Complaints: 6
Equipmentelectricalradiotape Deckcd Etc
Complaints: 6
Fuel System Gasoline
Complaints: 5 1 Fire
Service Brakes
Complaints: 5 1 Crash
Visibilitypower Window Devices And Controls
Complaints: 5 2 Injuries
Electrical System Instrument Clusterpanel
Complaints: 4
Electrical Systemwiring
Complaints: 4
Fuel System Gasolinedeliveryfuel Pump
Complaints: 4
Fuelpropulsion System
Complaints: 4
Seat Belts
Complaints: 4 1 Injury
Structureframe And Members
Complaints: 4
Suspensionfront
Complaints: 4
Tirespressure Monitoring And Regulating Systems
Complaints: 4
Visibility
Complaints: 4
Air Bagsfrontal
Complaints: 3 1 Crash 1 Injury
Engine And Engine Coolingexhaust System
Complaints: 3
Exterior Lighting
Complaints: 3
Interior Lighting
Complaints: 3
Power Trainautomatic Transmissioncontrol Module Tcmpcmtecm
Complaints: 3
Service Brakes Hydraulicfoundation Componentsdiscpads
Complaints: 3
Visibilitywindshield
Complaints: 3
Air Bagssidewindow
Complaints: 2
Electrical System12v24v48v Battery
Complaints: 2
Electrical Systemalternatorgeneratorregulator
Complaints: 2
Electrical Systemignition
Complaints: 2
Electrical Systemwiringfuses And Circuit Breakers
Complaints: 2
Fuel System Gasolinefuel Injection Systeminjectors
Complaints: 2
Latcheslockslinkageshatchbackliftgatelock
Complaints: 2
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 2 1 Injury
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipcontrol Unitmodule
Complaints: 2 1 Fire
Structurebodyhatchbackliftgate
Complaints: 2
Structureframe And Membersunderbody Shields
Complaints: 2
Tiressidewall
Complaints: 2
Tirestreadbelt
Complaints: 2
Tiresvalve
Complaints: 2
Traction Control System
Complaints: 2
Vehicle Speed Controlaccelerator Pedal
Complaints: 2
Visibilitydefrosterdefoggerhvac Systemfanmotor
Complaints: 2
Visibilityrear Window Wiperwasher
Complaints: 2
Visibilitysunmoon Roof Assembly
Complaints: 2
Wheels
Complaints: 2 1 Fire
Electrical System12v24v48v Batterycables
Complaints: 1
Electrical Systemwiringinteriorunder Dash
Complaints: 1
Engine And Engine Coolingexhaust Systememission Control
Complaints: 1
Equipment Adaptivemobility
Complaints: 1
Equipmentelectricalnavigational Systemglobal Positioning System
Complaints: 1
Exterior Lightingheadlightshighlow Beam Dimmer Switch
Complaints: 1
Exterior Lightingheadlightsswitch
Complaints: 1
Fuel System Gasolinestoragetank Assembly
Complaints: 1
Fuel System Other
Complaints: 1
Fuel System Otherfuel Injection System
Complaints: 1
Fuel System Otherstoragefuel Gauge System
Complaints: 1
Latcheslockslinkagestailgatelatch
Complaints: 1
Parking Brake
Complaints: 1 1 Crash 1 Injury
Power Trainautomatic Transmissionlever And Linkagecolumn Shift
Complaints: 1
Power Trainautomatic Transmissiontorque Converter
Complaints: 1
Seat Beltsfront
Complaints: 1
Seat Beltsrearother
Complaints: 1
Seatsfront Assemblypower Adjust
Complaints: 1 1 Injury
Seatsfront Assemblyrecliner
Complaints: 1 1 Injury
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slipabs Warning Light
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdisc
Complaints: 1
Service Brakes Hydraulicfoundation Componentsdrum
Complaints: 1
Structurebodyhoodhinge And Attachments
Complaints: 1
Structurebodyroof And Pillars
Complaints: 1
Suspensionrear
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibilitydefrosterdefoggerhvac System
Complaints: 1
Visibilitydefrosterdefoggerhvac Systemheater Core
Complaints: 1
Visibilityglass Siderear
Complaints: 1
Visibilitywiper
Complaints: 1
Wheelshub
Complaints: 1

Most Recent Complaints

#11518166 | ENGINE | | N/A miles
I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help
#11518166 | FUEL/PROPULSION SYSTEM | | N/A miles
I entered 14 freeway by sierra hwy entrance, as soon as I got in the fwy and left the pedal gas to slow down to get into traffic my van lost power and the shut off complete, i was very fortunate that it happened at the entrance and the cars behind me were able to stop on time and nobody got hurt, also today as soon I exit the cvs store get in into traffic, 1 minute after the van lost power and got stuck in traffic, this is very scary for me and my kids, my mechanics are not able to find the problem, please help
#11445620 | AIR BAGS | | 183,000 miles 1 Injury
The contact owns a 2004 Nissan Quest. The contact stated while at a complete stop, the driver and passenger side front overhead airbags deployed without impact. The contact sustained headaches and sought medical treatment 2 days later with his doctor. The contact stated no warning lights were illuminated. The vehicle was not taken to a local dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 183,000.
#11427275 | UNKNOWN OR OTHER | | N/A miles
unknown the frame is rusted in front steering section. /photos of area are being provided for your inquiry.
#11362629 | UNKNOWN OR OTHER | | 215,000 miles
THE PASSENGER SIDE SLIDING DOOR IS MALFUNCTIONS

View all Electrical System complaints →

Safety Rating for the 2004 NISSAN QUEST

NHTSA has not yet tested the 2004 NISSAN QUEST in its New Car Assessment Program.

Technical Service Bulletins for the 2004 NISSAN QUEST

Nissan North America, Inc. has issued 31 technical service bulletins (TSBs) for the 2004 NISSAN QUEST. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

NTB04-053c — ELECTRICAL SYSTEM

CUSTOMER SATISFACTION INITIATIVE Service Campaign ID # B0115, B0122, and B0123 are no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # B0115, B0122, and B0123.  Please discard all previous versions of NTB04-053.

NTB04-053c — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CUSTOMER SATISFACTION INITIATIVE Service Campaign ID # B0115, B0122, and B0123 are no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # B0115, B0122, and B0123.  Please discard all previous versions of NTB04-053.

NTB04-053c — STRUCTURE

CUSTOMER SATISFACTION INITIATIVE Service Campaign ID # B0115, B0122, and B0123 are no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # B0115, B0122, and B0123.  Please discard all previous versions of NTB04-053.

05089 — VISIBILITY:GLASS, SIDE/REAR

REAR POP-OUT WINDOW-RATTLE NOISE AND / OR CLOSES WHILE DRIVING. *TT

04053A — STRUCTURE:BODY:DOOR

CUSTOMER SATISFACTION INITIATIVE TO INSPECT/UPGRADE REAR HATCH HINGE AREA; REPLACE REAR HATCH STRUT BALL STUDS AND SLIDING DOOR SQUEAK AND RATTLE UPGRADE. *TT

04053A — STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

CUSTOMER SATISFACTION INITIATIVE TO INSPECT/UPGRADE REAR HATCH HINGE AREA; REPLACE REAR HATCH STRUT BALL STUDS AND SLIDING DOOR SQUEAK AND RATTLE UPGRADE. *TT

04014 — VISIBILITY:SUN/MOON ROOF ASSEMBLY

WATER LEAKING FROM SKYVIEW ROOF. *TT

05021 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

EXHAUST RATTLE BUZZING NOISE PRESENT DURING ACCELERATION. *EH

05020 — POWER TRAIN:AUTOMATIC TRANSMISSION

AT SHIFT KNOB REMOVAL CAUTION. *EH *SC

04123 — AIR BAGS

AIR BAG WARNING LIGHT IS ON (FLASHING) AND CONSULT-II SHOWS DIAGNOSTIC TROUBLE CODE B1136 (FRONT LH SIDE AIR BAG MODULE IS SHORTED TO GROUND). *TT

Showing 10 of 31 technical service bulletins.

NHTSA Investigations for the 2004 NISSAN QUEST

NHTSA has opened 3 investigations into potential safety defects in the 2004 NISSAN QUEST.

Investigation EA05012 — SEATS:MID/REAR ASSEMBLY Closed

Opened:

FINGER PINCH POINT

Investigation PE05019 — SEATS:MID/REAR ASSEMBLY Closed

Opened:

FINGER PINCH POINT

Investigation PE04027 — STRUCTURE:BODY:DOOR Closed

Opened:

POWER-SLIDING DOOR OPENING

Other Model Years of the NISSAN QUEST

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Other NISSAN Models

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