2014 NISSAN PATHFINDER HYBRID — Problems, Recalls & Safety Data

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5/5

★★★★★

Safety Rating

14

Owner Complaints

3

Recalls

ACTIVE RECALL

10

Service Bulletins

0

Investigations

Overview of the 2014 NISSAN PATHFINDER HYBRID

The 2014 NISSAN PATHFINDER HYBRID has received a total of 14 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 14 recall campaigns affecting this vehicle, covering issues with ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE. 10 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Power Train (4 complaints), Fuelpropulsion System (3 complaints), and Engine (2 complaints).

Recalls for the 2014 NISSAN PATHFINDER HYBRID

NHTSA has recorded 14 recalls for the 2014 NISSAN PATHFINDER HYBRID, potentially affecting up to 3,559,220 vehicles.

Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — HYBRID PROPULSION SYSTEM

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — HYBRID PROPULSION SYSTEM

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — HYBRID PROPULSION SYSTEM

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — HYBRID PROPULSION SYSTEM

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — HYBRID PROPULSION SYSTEM

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 21V774000 — HYBRID PROPULSION SYSTEM

| 7,634 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2014-2015 Nissan Pathfinder Hybrid, 2015-2016 Murano Hybrid, and 2014-2017 INFINITI QX60 Hybrid vehicles. The Hybrid Powertrain Control Module (HPCM) software may shut down the hybrid system and the engine under certain conditions, causing a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Remedy: Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.

View full details →

Recall 16V244000 — AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

| 3,296,947 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the...

Consequence: If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.

Remedy: Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace...

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Recall 15V033000 — STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS

| 170,665 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Nissan Pathfinder vehicles manufactured June 20, 2012, to November 18, 2013, 2014 Nissan Pathfinder Hybrid vehicles manufactured July 18, 2013, to November 18, 2013, 2013 Infiniti JX35 vehicles manufactured November 29, 2011, to June 14, 2013, and 2014 QX60 vehicles manufactured May 16, 2013, to November 18, 2013, and...

Consequence: If the primary hood latch is released and the secondary latch fails during operation of the vehicle, it could cause the hood to open during vehicle operation impairing the driver's vision, increasing the risk of a vehicle crash.

Remedy: Nissan will notify owners, and dealers will modify the angle of the hood release mechanism to provide additional length to the release cable, free of charge. The recall began on March 9, 2015. Owners may contact Nissan customer service at...

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Owner Complaints for the 2014 NISSAN PATHFINDER HYBRID

14 complaints have been filed with NHTSA for the 2014 NISSAN PATHFINDER HYBRID. Below is a breakdown by vehicle component.

Most Recent Complaints

#11256106 | POWER TRAIN | | 180,000 miles
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER HYBRID. THE CONTACT STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED FOR THE THIRD TIME. THE CONTACT WAS THE ORIGINAL OWNER. THE WARRANTY EXPIRED AND THE REPAIR COSTS FOR THE THIRD TRANSMISSION WOULD EXCEED $5,000. WHILE DRIVING, THE CONTACT HEARD A BANG SOUND AND THE VEHICLE SEIZED. THE VEHICLE WOULD NOT SHIFT INTO REVERSE OR DRIVE. THE VEHICLE WAS TOWED TO TWO DIFFERENT DEALERS AT THE CONTACT'S EXPENSE. THE FIRST UNKNOWN DEALER CHARGED $300 TO TOW THE VEHICLE AND DID NOT HAVE A CERTIFIED HYBRID TECHNICIAN TO REPAIR THE VEHICLE. THE VEHICLE WAS TOWED TO ROUTE 46 NISSAN (440 US-46, TOTOWA, NJ 07512, 973-339-7048) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION WAS NEEDED. THE FIRST TRANSMISSION REPLACEMENT WAS AT 60,000 MILES WITH A WARRANTY FOR UP TO 100,000 MILES. THE SECOND TRANSMISSION WAS REPLACED AT 125,000 MILES. THE MANUFACTURER STATED THAT THEY WOULD NOT COVER THE REPAIRS AFTER THE WARRANTY EXPIRED. THE MANUFACTURER PROVIDED A CASE NUMBER, BUT HAD NOT YET CALLED THE CONTACT BACK. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNKNOWN.
#11204452 | UNKNOWN OR OTHER | | N/A miles
THE SUN VISOR ON THE DRIVERS SIDE IS CAUSING A SAFETY HAZARD. THE PLASTIC PART INSIDE OF THE VISOR FLAT PANEL HAS BROKEN AND CANNOT HOLD UP THE VISOR AS IT IS SUPPOSED TO, OR AS DESIGNED TO FUNCTION. BEFORE IT FLOPPED DOWN COMPLETELY, IT USED TO MAKE A LARGE AND STRANGE CLICKING NOISE WHENEVER THE VISOR IS RAISED OR LOWERED. THEN IT BROKE. COMPLETELY. DRIVING IS UNSAFE ANS THE LINE OF SIGHT IS BLOCKED COMPLETELY, UNLESS RELEASED TO THE SIDE, WHICH THEN BLOCKS THE SIDE VIEW, OR RAISED USING OTHER METHODS (DUCT TAPE, VELCRO, ETC.). I HAVE CALLED THE LOCAL DEALER THAT I BOUGHT THE CAR FROM BUT REPLACING THIS NON-FUNCTIONING SAFETY HAZARDOUS ISSUE IS NOT COVERRD UNDER WARRANTY. THE ESTIMATED COST TO REPAIR IS $340/VISOR. THE PASSENGERS SIDE IS ALSO MAKING A WEIRD CLICKING NOISE AND NOW ALSO STARTING TO DROOP. BASIC RESEARCH ONLINE HAS RESULTED IN HUNDREDS OF SIMILAR CASES FOR NOT ONLY PATHFINDERS BUT ALSO OTHER MODELS FOR NISSAN. THIS IS UNACCEPTABLE AND NISSAN SHOULD BE REPLACING THESE PARTS BEFORE A SERIOUS ACCIDENTS(S) OR WORSE DEATH OCCURS BECAUSE THEY HAVE SKIMMED QUALITY ON THESE PARTS.
#11172513 | ENGINE | | 49,000 miles
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER HYBRID. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DARCARS NISSAN (LOCATED AT 15911 INDIANOLA DR, ROCKVILLE, MD 20855, (301) 309-2200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT MAY TAKE ONE BUSINESS DAY TO FULLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
#11172513 | FUEL/PROPULSION SYSTEM | | 49,000 miles
TL* THE CONTACT OWNS A 2014 NISSAN PATHFINDER HYBRID. WHILE DRIVING APPROXIMATELY 30-40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO DARCARS NISSAN (LOCATED AT 15911 INDIANOLA DR, ROCKVILLE, MD 20855, (301) 309-2200) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT IT MAY TAKE ONE BUSINESS DAY TO FULLY DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
#11142128 | VISIBILITY/WIPER | | 4,000 miles
BOTH DRIVERS AND PASSENGERS SIDE SUN-VISORS WILL NOT STAY UP AGAINST THE CEILING, OR AGAINST THE WINDSHIELD, AND DROP DOWN INTO MY LINE OF SIGHT, WHICH MAKES IT A HAZARD WHILE DRIVING BECAUSE IT WILL NOT STAY IN PLACE. MYSELF AND HITTING OUR HEAD ON THEM. IT OBSTRUCTS MY VIEW WHILE DRIVING EVEN WHEN MY SEAT IS ALL THE WAY DOWN. NISSAN YOU HAVE BEEN MADE AWARE OF THIS DEFECTIVE PART AND THIS SHOULD BE RECALLED. IT MAKES DRIVING HAZARDOUS.

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Safety Rating for the 2014 NISSAN PATHFINDER HYBRID

The 2014 NISSAN PATHFINDER HYBRID received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).

Test Category Rating
Overall Rating ★★★★★ (5/5)
Frontal Crash ★★★★ (4/5)
Side Crash ★★★★★ (5/5)
Rollover ★★★★ (4/5)

Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.

Technical Service Bulletins for the 2014 NISSAN PATHFINDER HYBRID

Nissan North America, Inc. has issued 10 technical service bulletins (TSBs) for the 2014 NISSAN PATHFINDER HYBRID. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

NTB17-003E — POWER TRAIN

FLUID LEAK CAUSED BY TRANSFER ASSEMBLY RIGHT SIDE DRIVE SHAFT OIL SEAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-109B — ELECTRICAL SYSTEM

2013-2015 ALTIMA AND PATHFINDER; ONE OR BOTH INTELLIGENT KEYS LOST PRIOR TO CUSTOMER DELIVERY This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB15-021A — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

2013-2014 PATHFINDER 4WD ERROR DISPLAYED AND DTC C1204 STORED This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB20-008 — EQUIPMENT

2013-2019 PATHFINDER; CLIMATE CONTROLLED SEAT INOPERATIVE IF YOU CONFIRM The driver or passenger side climate controlled seat:  - Heating and cooling features do not operate And  - The harness connector or control unit of the climate controlled seat appears as shown in Figure 3 or Figure 5. ACTION...

NTB16-094 — VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

2013 - 2015 PATHFINDER; DOOR MIRROR GLASS WILL NOT RETURN AFTER SHIFTING REVERSE TO DRIVE IF YOU CONFIRM The door mirror glass (LH and RH) automatic tilt down-up feature does not return the glass to original position after shifting from reverse to drive. ACTION Replace the Automatic Drive Positioner (ADP)...

NTB14066A — EQUIPMENT

This bulletin has been cancelled. Please discard all previous copies of this bulletin and refer to the Electronic Service Manual for the procedure to replace the supercharger.

NTB14066A — ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

This bulletin has been cancelled. Please discard all previous copies of this bulletin and refer to the Electronic Service Manual for the procedure to replace the supercharger.

NTB-14-066 — ELECTRICAL SYSTEM:12V/24V/48V BATTERY

NISSAN: ON SOME VEHICLES, THE SUPER CHARGER IS EXPERIENCING A WHIRRING OR LOUD WHINNYING NOISE, OR INTERMITTENT ROAR OR GROWL, WHEN ENGINE IS IDLING OR REACHES OPERATING TEMPERATURE. MODEL 2014 PATHFINDER.

NTB-14-066 — ENGINE

NISSAN: ON SOME VEHICLES, THE SUPER CHARGER IS EXPERIENCING A WHIRRING OR LOUD WHINNYING NOISE, OR INTERMITTENT ROAR OR GROWL, WHEN ENGINE IS IDLING OR REACHES OPERATING TEMPERATURE. MODEL 2014 PATHFINDER.

NTB14038 — EQUIPMENT

SERVICE INFORMATION When registering the Intelligent Keys (I-Keys) to a vehicle for one of the following concerns: * After replacing the BCM. Or * When one of the I-Keys has been lost and needs to be replaced. Or * When additional I-Keys are being added to the vehicle. Always use...

NHTSA Investigations for the 2014 NISSAN PATHFINDER HYBRID

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the NISSAN PATHFINDER HYBRID

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Other NISSAN Models

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