2013 NISSAN NV — Problems, Recalls & Safety Data

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N/A

Safety Rating

9

Owner Complaints

3

Recalls

ACTIVE RECALL

3

Service Bulletins

0

Investigations

Overview of the 2013 NISSAN NV

The 2013 NISSAN NV has received a total of 9 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 6 recall campaigns affecting this vehicle, covering issues with AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE. 3 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Unknown Or Other (3 complaints), Electrical System (2 complaints), and Structurebody (2 complaints).

Recalls for the 2013 NISSAN NV

NHTSA has recorded 6 recalls for the 2013 NISSAN NV, potentially affecting up to 887,772 vehicles.

Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 216,678 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

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Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 216,678 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

View full details →

Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 216,678 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

View full details →

Recall 20V188000 — AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

| 216,678 vehicles affected

Defect: Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

Consequence: An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Nissan will notify owners, and dealers will replace the front driver air bag inflators, free of charge. The recall began May 7, 2020. Owners may contact Nissan customer service at 1-800-867-7669 or Infiniti customer service at 1-800-662-6200.

View full details →

Recall 13V094000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

| 2,180 vehicles affected

Defect: Nissan is recalling certain model year 2013 Titan trucks manufactured from January 22, 2013, through February 20, 2013; and model year 2013 NV vehicles manufactured from December 17, 2012, through February 20, 2013 and equipped with steering column-mounted transmission shift levers. Chemicals used in the manufacturing of the shift lever assembly may result in the malfunction of the brake shift...

Consequence: If the vehicle is unintentionally shifted out of park, it could roll away and lead to personal injury or a vehicle crash.

Remedy: Nissan will notify owners, and dealers will remedy the vehicles, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

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Recall 13V095000 — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

| 18,880 vehicles affected

Defect: Nissan is recalling certain model year 2012-2013 NV vehicles manufactured from December 20, 2010, through January 4, 2013 and are equipped with steering column-mounted transmission shift levers. The transmission lever gear selector plate lock clip may have been installed incorrectly. As a result, normal road vibration may cause the gear position indicator to not match the gear shift lever position.

Consequence: As a consequence of the incorrect display, although the gear indicator may display that the vehicle is in Park, the vehicle may not be properly secured allowing the vehicle to roll away unexpectedly, increasing the risk of personal injury or a vehicle crash.

Remedy: Nissan will notify owners, and dealers will correct the installation of the transmission lever gear selector plate lock clip, free of charge. The recall began on April 15, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.

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Owner Complaints for the 2013 NISSAN NV

9 complaints have been filed with NHTSA for the 2013 NISSAN NV. Below is a breakdown by vehicle component.

Most Recent Complaints

#11482626 | ELECTRICAL SYSTEM | | N/A miles
2 MAJOR COMPLAINTS: 1.) When driving with a/c on in Florida water leaking on both sides of center console, drips constantly, took to mechanic several times. They blew the lines for the drainage and it still leaks. 2.) The driver door lock is sticking and making a brrrrrrrrrrrrrrrrr sound stuck when opening door from remote and from the inside of the driver door.
#11482626 | UNKNOWN OR OTHER | | N/A miles
2 MAJOR COMPLAINTS: 1.) When driving with a/c on in Florida water leaking on both sides of center console, drips constantly, took to mechanic several times. They blew the lines for the drainage and it still leaks. 2.) The driver door lock is sticking and making a brrrrrrrrrrrrrrrrr sound stuck when opening door from remote and from the inside of the driver door.
#11449100 | AIR BAGS | | N/A miles
My wife stoped on the side of the road to talk with my son who was sitting in the front passenger seat. When my wife shut the door behind him all of the side curtain airbags deployed on the passenger side of the van. Three of my other children were inside the van when the bags depoyed. The two youngest 10, and 11, were sitting in the middle and were not hit with the bags. The oldest 14 was sittning next to the wall and was hit by the bags. There was no accident or impact that would have set the airbags off except the shutting of the front passenger door. The van is currently at Mossy Nissan in Houston TX and availible for inspection. We have filed with Nissan Corperate and they are opening an investigation. No warning lamps were present except a check engine light and low tire air pressure. Mossy nissan has supposedly ran a diagnostics on the van but have not told us the results. We are not confident that the dealership will be honest and forthcoming with information. When we brought the vehicle in we were met with skeptisism that we were being honest. Comments were overheard by my wife that were not appropriate to the situation.
#11258791 | UNKNOWN OR OTHER | | N/A miles
I HAVE HAD THIS VEHICLE SINCE 2013 AND LIVE ARIZONA. SUMMERS ARE EXTREMELY HOT. WE PURCHASED THIS VEHICLE FOR OUR FAMILY. AT THE TIME WE HAD 7 CHILDREN. WE NOW HAVE 10, SO EVERY SEAT IN OUR VAN IS TAKEN. WE HAVE COMPLAINED ABOUT THE AIR FLOW AND AIR CONDITIONING SINCE WE PURCHASED THE VAN BACK IN 2013 AND WERE TOLD THAT THIS IS HOW PASSENGER VANS ARE. WE WERE TOLD SINCE IT WAS SUCH A LARGE AMOUNT OF SPACE TO COOL AND ARE VAN IS BLACK IT WAS JUST THE NATURE OF THIS TYPE OF VAN. HOWEVER, AS MORE PEOPLE ARE PURCHASING THIS VAN FOR THEIR FAMILIES WE HAVE READ MORE POSTS ABOUT THE SAME TYPE OF ISSUE AND REFUSE TO CONTINUE TO BELIEVE THAT THIS IS JUST HOW ALL PASSENGER VANS ARE.. THERE HAS TO BE SOMETHING DONE ABOUT THE DESIGN OF THE AIR SYSTEM. MY CHILDREN ARE SWEATING, TURNING RED AND COMPLAIN OF THE HEAT IN THE BACK 2 ROWS. THE ONLY AREA THAT FEELS THE AIR CONDITIONER IS THE FRONT SEAT AND THE 2ND ROW BECAUSE THEY FEEL THE COLD FROM THE FRONT VENTS. I HAVE YOUNG KIDS SITTING IN THE BACK 2 ROWS IN CAR SEATS. I CANNOT VISUALLY SEE HOW HOT THEY ARE GETTING WHILE I'M DRIVING UNTIL WE GET TO OUR DESTINATION AND SEE THEY HAVE BEEN SWEATING PROFUSELY. WE COOL THE CAR OFF FAR AT LEAST 10 MINS BEFORE LOADING THE KIDS AND TRY TO PARK UNDER THE SHADE BUT THE VAN STILL DOES NOT COOL OFF PROPERLY IN THE BACK. I HAVE PURCHASED MINI FANS TO SO THE KIDS CAN TRY AND COOL THEMSELVES OFF WITH THEM BUT IT IS NOT ENOUGH! SOMETHING HAS TO BE DONE TO FIX THIS PROBLEM BEFORE A CHILD SUFFERS FROM HEAT STROKE! NISSAN NEEDS TO TAKE ACTION BEFORE A CHILD IS HURT. THE DESIGN OF THEIR AIR SYSTEM IS NOT ADEQUATE. THEY NEED TO REALIZE THAT THERE ARE FAMILIES THAT REQUIRE THE USE OF A PASSENGER VAN, WHO LIVE IN EXTREME WEATHER CONDITIONS. THEY CANNOT WAIT UNTIL A CHILD DIES FROM HEAT IN THEIR VEHICLE BEFORE THEY TAKE ANY ACTION TO CORRECT THE PROBLEM.
#11005090 | ELECTRICAL SYSTEM | | 36,000 miles
THE WINDOW REGULATOR BENT INTO ITSELF AND CAUSE THE WINDOW TO NOT BE ABLE TO GO UP. MECHANIC SAID THAT THIS SHOULD NOT HAPPEN, AND IT SEEMED THE PART WAS FAULTY. THE DOOR LATCH ALSO STOPPED WORKING, YOU COULD OPEN THE DRIVERS DOOR FROM THE INSIDE ONCE, THEN THE LATCH STOPPED WORKING AND THE DOOR WOULD HAVE TO BE OPENED FROM THE OUTSIDE. TWO WEEKS AFTER THAT HAPPENED THE DRIVERS POWER SEAT WILL NO LONGER MOVE FORWARDS AND BACK, BUT OTHER FUNCTIONS ON THE SEAT WORK.

View all Unknown Or Other complaints →

Safety Rating for the 2013 NISSAN NV

NHTSA has not yet tested the 2013 NISSAN NV in its New Car Assessment Program.

Technical Service Bulletins for the 2013 NISSAN NV

Nissan North America, Inc. has issued 3 technical service bulletins (TSBs) for the 2013 NISSAN NV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

NTB10-104c — ENGINE

TITAN, ARMADA, NV; ENGINE OIL LEAK AT RIGHT SIDE BLOCK BALL PLUG This bulletin has been amended. The APPLIED VEHICLES section has been updated. No other changes have been made. Please discard all previous versions of this bulletin.

NTB14086 — ELECTRICAL SYSTEM

IF YOU CONFIRM The sliding door will not lock or unlock electrically (with door completely closed) with either the remote key fob or the interior switches. NOTE: All doors, including the sliding door, can still be locked and unlocked mechanically at either their interior handles or directly with a key....

NTB13037 — STEERING

INTRODUCTION Nissan is conducting a Voluntary Safety Recall Campaign to remove the foam damper from the steering column lock on certain specific 2013 model year Titan and 2013 model year NV vehicles. The foam dampener may interfere with the brake shift interlock operation. Removing the foam damper will prevent this...

NHTSA Investigations for the 2013 NISSAN NV

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the NISSAN NV

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Other NISSAN Models

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