2020 NISSAN MAXIMA — Problems, Recalls & Safety Data
5/5
Safety Rating
32
Owner Complaints
1
Recall
7
Service Bulletins
0
Investigations
Overview of the 2020 NISSAN MAXIMA
The 2020 NISSAN MAXIMA has received a total of 32 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 5 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 3 recall campaigns affecting this vehicle, covering issues with VISIBILITY:GLASS, SIDE/REAR. 7 technical service bulletins have been issued by Nissan North America, Inc. for this model year. The most commonly reported problems involve the Structurebody (4 complaints), Forward Collision Avoidance Automatic Emergency Braking (3 complaints), and Electrical System (2 complaints).
Recalls for the 2020 NISSAN MAXIMA
NHTSA has recorded 3 recalls for the 2020 NISSAN MAXIMA, potentially affecting up to 450 vehicles.
Recall 20V570000 — VISIBILITY:GLASS, SIDE/REAR
| 150 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Consequence: Rear window glass that separates from the vehicle can increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.
View full details →Recall 20V570000 — VISIBILITY:GLASS, SIDE/REAR
| 150 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Consequence: Rear window glass that separates from the vehicle can increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.
View full details →Recall 20V570000 — VISIBILITY:GLASS, SIDE/REAR
| 150 vehicles affected
Defect: Nissan North America, Inc. (Nissan) is recalling certain 2020 Altima, Maxima and Leaf vehicles. The rear window glass may not remain properly secured to the vehicle.
Consequence: Rear window glass that separates from the vehicle can increase the risk of a crash.
Remedy: Nissan will notify owners, and dealers will replace the back window glass, free of charge. The recall began November 4, 2020. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC752.
View full details →Owner Complaints for the 2020 NISSAN MAXIMA
32 complaints have been filed with NHTSA for the 2020 NISSAN MAXIMA. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Structurebody | 4 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 3 | 0 | 0 | 0 | 0 |
| Electrical System | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 0 | 0 | 0 | 0 |
| Power Train | 2 | 0 | 0 | 0 | 0 |
| Service Brakes | 2 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 2 | 0 | 0 | 0 | 0 |
| Air Bags | 1 | 1 | 0 | 1 | 0 |
| Air Bagssensorfrontal Impact | 1 | 1 | 0 | 0 | 0 |
| Back Over Prevention Rearview System Braking | 1 | 0 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Blind Spot Detection | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Warning | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkages | 1 | 0 | 0 | 0 | 0 |
| Latcheslockslinkageshoodlatch | 1 | 0 | 0 | 0 | 0 |
| Parking Brake | 1 | 0 | 0 | 0 | 0 |
| Parking Brakeelectrical | 1 | 0 | 0 | 0 | 0 |
| Service Brakes Hydraulic | 1 | 0 | 0 | 0 | 0 |
| Steering | 1 | 0 | 0 | 0 | 0 |
| Visibilitywiper | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked before stalling in the middle of the road. No warning lights were illuminated. The Police were called to block traffic. The vehicle was towed. The tow truck driver had issues while attempting to tow the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The contact stated that on a separate occasion, the vehicle failed to start. The contact would turn on the engine, and several minutes later, the vehicle stalled. The failure had occurred on several occasions. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. It was unknown if the contact's husband had replaced the battery. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle warranty had expired. The failure mileage was approximately 106,000.
The contact owns a 2020 Nissan Maxima. The contact stated that while driving at 30 MPH, there was an abnormal sound coming from the engine. The vehicle jerked before stalling in the middle of the road. No warning lights were illuminated. The Police were called to block traffic. The vehicle was towed. The tow truck driver had issues while attempting to tow the vehicle. The vehicle was towed to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The contact stated that on a separate occasion, the vehicle failed to start. The contact would turn on the engine, and several minutes later, the vehicle stalled. The failure had occurred on several occasions. The vehicle was taken to the dealer; however, the vehicle was not diagnosed or repaired. It was unknown if the contact's husband had replaced the battery. The manufacturer was made aware of the failure but offered no assistance. The contact was informed that the vehicle warranty had expired. The failure mileage was approximately 106,000.
When I start driving the front collision light comes on and off and then they'll stay on
When I start driving the front collision light comes on and off and then they'll stay on
Nissan dealership said the front control arms are cracking and recommended having them replaced.
Safety Rating for the 2020 NISSAN MAXIMA
The 2020 NISSAN MAXIMA received an overall safety rating of 5 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★★ (5/5) |
| Frontal Crash | ★★★★★ (5/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★★ (5/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2020 NISSAN MAXIMA
Nissan North America, Inc. has issued 7 technical service bulletins (TSBs) for the 2020 NISSAN MAXIMA. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
NTB21-107 — ELECTRICAL SYSTEM
SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue, always confirm that the latest software is installed in the AV control unit before starting the diagnosis. The software update in the following service procedure is to provide: ï· Stability improvements and âbugâ fixes. Refer to steps 1-4...
NTB16-017C — STRUCTURE
MOONROOF ADJUSTMENT AND REPAIRS This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.
PC768 2020 Maxim — STRUCTURE
Driver's Door Inspection Voluntary Service Campaign Campaign Summary: Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the driverâs door on certain 2020 model year Nissan Maxima (A36) vehicles. Nissan has determined that three vehicles were produced with a driverâs door that does not meet Nissan...
NTB20-087 — STRUCTURE
VOLUNTARY SERVICE CAMPAIGN 2020 MAXIMA; DRIVERâS DOOR SPOT WELD INSPECTION INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2020 Maxima vehicles, to inspect the spot welds on the driverâs door. This service will be performed at no charge to the customer for parts or labor....
NTB20-087 — EQUIPMENT
VOLUNTARY SERVICE CAMPAIGN 2020 MAXIMA; DRIVERâS DOOR SPOT WELD INSPECTION INTRODUCTION Nissan is conducting this voluntary service campaign, on certain specific model year 2020 Maxima vehicles, to inspect the spot welds on the driverâs door. This service will be performed at no charge to the customer for parts or labor....
NTB15-049t — EQUIPMENT
TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-117 — SUSPENSION
2020 MAXIMA; CREAKING SOUND FROM FRONT SUSPENSION WHILE TURNING IF YOU CONFIRM A creaking sound is present in the front suspension while turning the steering wheel from full lock to full lock while the vehicle is resting on the ground. ACTION 1. Inspect the front strut housings, near the front...
NHTSA Investigations for the 2020 NISSAN MAXIMA
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NISSAN MAXIMA
- 2015 NISSAN MAXIMA — 2 complaints
- 2016 NISSAN MAXIMA — 222 complaints
- 2017 NISSAN MAXIMA — 146 complaints
- 2018 NISSAN MAXIMA — 43 complaints
- 2019 NISSAN MAXIMA — 24 complaints
- 2020 NISSAN MAXIMA (current)
- 2021 NISSAN MAXIMA — 4 complaints
- 2022 NISSAN MAXIMA — 6 complaints
- 2023 NISSAN MAXIMA — 2 complaints
Other NISSAN Models
- NISSAN ALTIMA — 20,037 total complaints
- NISSAN PATHFINDER — 10,111 total complaints
- NISSAN ROGUE — 9,608 total complaints
- NISSAN SENTRA — 8,129 total complaints
- NISSAN MURANO — 7,410 total complaints
- NISSAN VERSA — 4,436 total complaints
- NISSAN FRONTIER — 4,425 total complaints
- NISSAN TITAN — 4,412 total complaints