Technical Service Bulletin PC768 2020 Maxim — 2020 NISSAN MAXIMA

Driver's Door Inspection Voluntary Service Campaign Campaign Summary: Nissan is conducting a Voluntary Service Campaign to inspect and, if necessary, replace the driver’s door on certain 2020 model year Nissan Maxima (A36) vehicles. Nissan has determined that three vehicles were produced with a driver’s door that does not meet Nissan quality standards. What Dealers Should Do: 1.Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC768. 2.Dealers are requested to inspect and, if necessary, repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. •New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB15-460 for additional information 3.Dealers should use NTB20-087 to correct any vehicles subject to this campaign. 4.Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.