2018 NEWMAR NEW AIRE — Problems, Recalls & Safety Data

During recent operation of the vehicle, the passenger-side front vent window failed to remain secure due to an apparent adhesive failure. The latch mechanism detached from the glass or frame, causing the window to become loose and unable to latch properly. This defect created a risk of the window fully detaching while driving, which could have led to a hazardous situation for vehicle occupants or other road users. No injuries or accidents occurred, but the issue significantly compromises vehicle safety. I am aware of NHTSA Recall 21V-571, issued in 2021, which addresses adhesive failure in Hehr 6400 series vent windows on 2019-2021 Newmar New Aire models, produced between October 1, 2018, and October 21, 2021. The symptoms observed in my 2018 model closely match those described in the recall, indicating that the same defect may affect earlier model years not currently included. To assist NHTSA’s investigation, I am prepared to provide additional documentation, such as photographs of the defective window, or facilitate an inspection of the vehicle if required. I respectfully request that NHTSA evaluate this complaint, collect reports from other 2018 Newmar New Aire owners who may have encountered similar issues, and expand Recall 21V-571 to cover the 2018 model year to mitigate potential safety risks. Thank you for your attention to this matter. Please contact me at the provided contact information for any further details or clarification.

During recent operation of the vehicle, the passenger-side front vent window failed to remain secure due to an apparent adhesive failure. The latch mechanism detached from the glass or frame, causing the window to become loose and unable to latch properly. This defect created a risk of the window fully detaching while driving, which could have led to a hazardous situation for vehicle occupants or other road users. No injuries or accidents occurred, but the issue significantly compromises vehicle safety. I am aware of NHTSA Recall 21V-571, issued in 2021, which addresses adhesive failure in Hehr 6400 series vent windows on 2019-2021 Newmar New Aire models, produced between October 1, 2018, and October 21, 2021. The symptoms observed in my 2018 model closely match those described in the recall, indicating that the same defect may affect earlier model years not currently included. To assist NHTSA’s investigation, I am prepared to provide additional documentation, such as photographs of the defective window, or facilitate an inspection of the vehicle if required. I respectfully request that NHTSA evaluate this complaint, collect reports from other 2018 Newmar New Aire owners who may have encountered similar issues, and expand Recall 21V-571 to cover the 2018 model year to mitigate potential safety risks. Thank you for your attention to this matter. Please contact me at the provided contact information for any further details or clarification.

Dual Paine Window glass separating on Exterior Windows. Safety Hazard if the outside glass were to come off while traveling. Hehr is the manufacturer that Newmar used for the windows. Newmar is stating the Windows are not covered as the Vehicle is out of warranty. Reviewing many RV Forums it is evident that this problem with Hehr windows on Newmar Class A Motorhome is a common problem.

Dual Paine Window glass separating on Exterior Windows. Safety Hazard if the outside glass were to come off while traveling. Hehr is the manufacturer that Newmar used for the windows. Newmar is stating the Windows are not covered as the Vehicle is out of warranty. Reviewing many RV Forums it is evident that this problem with Hehr windows on Newmar Class A Motorhome is a common problem.

RV was included in 20V-404. DTNA tested my vehicle on 7/29/2019 and said it did not need a PDM. Received additional info last year saying a new campaign will be replacing all PDM's in the original group regardless of test results. I have inquired several times with the local Freightliner center and the service telephone line and am told no recall is listed. My 2018 Newaire currently has no brake lights, turn signals or parking lights in the rear. In addition the AC compressor clutch does not engage. I have recently returned from a cross country trip and had intermittent AC issues and now realize that my rear lights were also out during those incidents. There was no indication of all rear signal lights being defective in the cockpit other than the AC not working. Vehicle is parked until I get some resolution from Freightliner. I spoke with them today and they said I should take the vehicle to the service center and I explained that I did not feel it was safe to drive the Motorhome in that condition.