2020 NEWMAR KOUNTRY STAR — Problems, Recalls & Safety Data
N/A
Safety Rating
2
Owner Complaints
5
Recalls
0
Service Bulletins
0
Investigations
Overview of the 2020 NEWMAR KOUNTRY STAR
The 2020 NEWMAR KOUNTRY STAR has received a total of 2 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 8 recall campaigns affecting this vehicle, covering issues with SEATS, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER, STRUCTURE. The most commonly reported problem area is the Electrical System (1 complaint).
Recalls for the 2020 NEWMAR KOUNTRY STAR
NHTSA has recorded 8 recalls for the 2020 NEWMAR KOUNTRY STAR, potentially affecting up to 23,618 vehicles.
Recall 22V234000 — SEATS
| 4,961 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2022 Bay Star, Bay Star Sport, Ventana, Dutch Star, New Aire, Canyon Star, 2019 Ventana LE, 2020-2022 Kountry Star, 2019-2020 Mountain Aire, London Aire, Essex, and 2021 Super Star vehicles. The wiring under the seats may be incorrectly secured, which can lead to a pinched wire in the seat adjustment mechanism and cause an...
Consequence: A short circuit increases the risk of a fire.
Remedy: Dealers will inspect and secure the wiring, adding circuit breaker and fuse protection as necessary, free of charge. Owner notification letters are expected to be mailed on June 10, 2022. Owners may contact Newmar's customer service at 1-800-731-8300.
View full details →Recall 21V571000 — EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
| 4,106 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
View full details →Recall 21V571000 — STRUCTURE
| 4,106 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2021 Bay Star, Ventana, New Aire, 2019-2020 Canyon Star, Bay Star Sport, Essex, King Aire, London Aire, Mountain Aire, 2018-2021 Dutch Star, 2020 Kountry Star, and 2019 Ventana LE recreational vehicles. The adhesive that bonds the vented portion of the window may fail.
Consequence: Adhesive failure may cause the vent portion of the window to detach, increasing the risk of a crash or injury.
Remedy: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's number for this recall is 21E 047.
View full details →Recall 20V719000 — EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
| 710 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2020 Bay Star and Ventana, 2019 Ventana LE, 2020 Canyon Star, Dutch Star, Kountry Star and Super Star and 2021 Bay Star Sport motorhomes equipped with Dometic 3 burner cooking stoves. The stove's saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Consequence: A gas leak can increase the risk of a fire.
Remedy: Newmar will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. The recall began January 18, 2021. Owners may contact Newmar customer service at 1-800-731-8300. Newmar's...
View full details →Recall 20V421000 — EXTERIOR LIGHTING:TURN SIGNAL
| 3,202 vehicles affected
Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
View full details →Recall 20V421000 — EXTERIOR LIGHTING:BRAKE LIGHTS
| 3,202 vehicles affected
Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
View full details →Recall 20V421000 — ELECTRICAL SYSTEM
| 3,202 vehicles affected
Defect: Newmar Corporaton (Newmar) is recalling certain 2016-2019 Ventana LE, 2017-2020 Ventana, London Aire, Essex and Dutch Star, 2017-2019 Mountain Aire, 2018-2020 New Aire, and 2020 Kountry Star motorhomes that received the 'inspection-only' remedy from recall 19V-426. The rear mounted Power Distribution Module (PDM) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn...
Consequence: Non-functioning exterior marker lights can increase the risk of a crash.
Remedy: Newmar will notify owners, and Daimler Trucks North America dealers will replace the PDM, free of charge. This recall began September 11, 2020. Owners may contact Newmar's customer service at 1-800-731-8300. Newmar's number for this recall is 20V-404.
View full details →Recall 20V171000 — SERVICE BRAKES, AIR:DISC:CALIPER
| 129 vehicles affected
Defect: Newmar Corporation (Newmar) is recalling certain 2019-2020 Essex and London Aire, 2019 Mountain Aire, Ventana LE and Ventana and 2020 Kountry Star motorhomes built on DTNA chassis. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy: Newmar will notify owners, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall began May 6, 2020. Owners may contact DTNA customer service at 1-800-547-0712 or Newmar customer service at 1-800-731-8300. Newmar's number for this...
View full details →Owner Complaints for the 2020 NEWMAR KOUNTRY STAR
2 complaints have been filed with NHTSA for the 2020 NEWMAR KOUNTRY STAR. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 1 | 0 | 0 | 0 | 0 |
| Structure | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
5 windows were replaced under the Lippert 21E-047 recall. The replacement windows were no better than the original recalled windows. One of the new replacement windows suddenly fell off the vehicle in traffic after only 4 months. The glue bond holding the window to the hinge failed. I sent pictures to Lippert showing the failed joint. Lippert refuses to have the defective replacement window repaired and shows no interest in evaluating the quality of the other replacement windows. This is a very dangerous situation as another one of the replacement windows could fall off and hit another vehicle causing severe damage and injury.
The cable supplying 12V power to the RV generator (the house generator in the front of the coach) shorted out while driving causing failure of 12V chassis control systems and accessories including: Transmission control (i.e. could not shift gears) Instrument panel Turn signals Horn Rear view camera Engine brake control. The vehicle air brakes were operating and I was able to pull over to a safe location. While the vehicle engine could be restarted, none of the 12V accessories at the drivers station were functional particularly the gear shift control, rendering the vehicle inoperable. The Freightliner repair facility found the shorted cable inside the generator enclosure. Their opinion was that the cable was too long, so that when it moved due to vehicle motion (potholes) it rubbed against a stud used to hold insulation in place. The shorted cable in turn caused the failure of the Freightliner "PDMs" creating the numerous failed systems.
Safety Rating for the 2020 NEWMAR KOUNTRY STAR
NHTSA has not yet tested the 2020 NEWMAR KOUNTRY STAR in its New Car Assessment Program.
Technical Service Bulletins for the 2020 NEWMAR KOUNTRY STAR
No technical service bulletins have been reported for this vehicle.
NHTSA Investigations for the 2020 NEWMAR KOUNTRY STAR
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the NEWMAR KOUNTRY STAR
- 2020 NEWMAR KOUNTRY STAR (current)
- 2021 NEWMAR KOUNTRY STAR — 1 complaint
- 2022 NEWMAR KOUNTRY STAR — 6 complaints
- 2023 NEWMAR KOUNTRY STAR — 0 complaints
- 2024 NEWMAR KOUNTRY STAR — 0 complaints
Other NEWMAR Models
- NEWMAR DUTCH STAR — 208 total complaints
- NEWMAR MOUNTAIN AIRE — 80 total complaints
- NEWMAR BAY STAR — 57 total complaints
- NEWMAR LONDON AIRE — 32 total complaints
- NEWMAR NEW AIRE — 28 total complaints
- NEWMAR NEWMAR — 23 total complaints
- NEWMAR VENTANA — 20 total complaints
- NEWMAR KOUNTRY AIRE — 14 total complaints