NHTSA Complaint #11525055 — 2020 NEWMAR KOUNTRY STAR

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11525055
Vehicle 2020 NEWMAR KOUNTRY STAR
Component STRUCTURE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

5 windows were replaced under the Lippert 21E-047 recall. The replacement windows were no better than the original recalled windows. One of the new replacement windows suddenly fell off the vehicle in traffic after only 4 months. The glue bond holding the window to the hinge failed. I sent pictures to Lippert showing the failed joint. Lippert refuses to have the defective replacement window repaired and shows no interest in evaluating the quality of the other replacement windows. This is a very dangerous situation as another one of the replacement windows could fall off and hit another vehicle causing severe damage and injury.

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