2023 MITSUBISHI OUTLANDER — Problems, Recalls & Safety Data
4/5
Safety Rating
53
Owner Complaints
2
Recalls
36
Service Bulletins
0
Investigations
Overview of the 2023 MITSUBISHI OUTLANDER
The 2023 MITSUBISHI OUTLANDER has received a total of 53 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). It earned an overall safety rating of 4 out of 5 stars in NHTSA's New Car Assessment Program crash tests. There have been 4 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE, BACK OVER PREVENTION:DISPLAY FUNCTION. 36 technical service bulletins have been issued by Mitsubishi Motors North America, Inc. for this model year. The most commonly reported problems involve the Electrical System (9 complaints), Unknown Or Other (6 complaints), and Steering (5 complaints).
Recalls for the 2023 MITSUBISHI OUTLANDER
NHTSA has recorded 4 recalls for the 2023 MITSUBISHI OUTLANDER, potentially affecting up to 577,694 vehicles.
Recall 25V369000 — BACK OVER PREVENTION:SOFTWARE
| 198,940 vehicles affected
Defect: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired...
View full details →Recall 25V369000 — BACK OVER PREVENTION:SOFTWARE
| 198,940 vehicles affected
Defect: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired...
View full details →Recall 23V345000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 89,907 vehicles affected
Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number...
View full details →Recall 23V345000 — BACK OVER PREVENTION:DISPLAY FUNCTION
| 89,907 vehicles affected
Defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2022-2023 Outlander and 2023 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the backup camera rearview image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters were mailed June 20, 2023. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-23-001. This recall was replaced by NHTSA recall number...
View full details →Owner Complaints for the 2023 MITSUBISHI OUTLANDER
53 complaints have been filed with NHTSA for the 2023 MITSUBISHI OUTLANDER. Below is a breakdown by vehicle component.
| Component | Complaints | Crashes | Fires | Injuries | Deaths |
|---|---|---|---|---|---|
| Electrical System | 9 | 0 | 0 | 0 | 0 |
| Unknown Or Other | 6 | 0 | 0 | 0 | 0 |
| Steering | 5 | 0 | 0 | 0 | 0 |
| Air Bags | 4 | 1 | 0 | 1 | 0 |
| Engine | 4 | 0 | 0 | 0 | 0 |
| Fuelpropulsion System | 4 | 1 | 0 | 2 | 0 |
| Service Brakes | 4 | 1 | 0 | 2 | 0 |
| Power Train | 3 | 1 | 0 | 2 | 0 |
| Suspension | 3 | 0 | 0 | 0 | 0 |
| Back Over Prevention | 2 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Warnings | 2 | 0 | 0 | 0 | 0 |
| Back Over Prevention Sensing System Camera | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Adaptive Cruise Control | 1 | 0 | 0 | 0 | 0 |
| Forward Collision Avoidance Automatic Emergency Braking | 1 | 0 | 0 | 0 | 0 |
| Lane Departure Assist | 1 | 0 | 0 | 0 | 0 |
| Seats | 1 | 0 | 0 | 0 | 0 |
| Tires | 1 | 0 | 0 | 0 | 0 |
| Wheels | 1 | 0 | 0 | 0 | 0 |
Most Recent Complaints
Extremely heavy steering on highway. Steering wheel slow to return to center and sometimes will stay "locked" into turn, requiring to turn the wheel manually back to center.
A software issue in the Alliance in-vehicle Infotainment (A-IVI) Display unit cause the sirven to freeze or display black during a backing event
The contact owns a 2023 Mitsubishi Outlander. The contact stated that while driving at an undisclosed speed, the instrument panel turned blank. Additionally, the contact stated that the rearview camera image failed to display while reversing. The vehicle was taken to the dealer, where the contact was informed that the infotainment system needed to be replaced. The system was reprogrammed several times; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,057.
During operation in wet and rainy conditions, a warning indicator illuminated on the instrument panel. Shortly thereafter, the vehicle encountered a roadway pothole, at which point the airbags deployed unexpectedly. Simultaneously, the vehicle experienced a sudden loss of power, resulting in contact with a curb and minor damage to the wheel rim. The malfunction has not been reproduced or confirmed by a dealer or independent service center. To date, the vehicle has not been inspected by the manufacturer, police, or insurance representatives. The affected components remain available for inspection upon request. No advance warning symptoms were observed other than the dashboard indicator that illuminated immediately prior to the incident. It is noted that the selling dealership did not disclose prior repairs performed on the vehicle, which may be relevant to the cause of this failure.
Clunking/Rattling noise coming from passenger rear of vehicle when hitting bumps and rear of vehicle swaying/swerving. Can hear noise while shaking the car side to side while parked. Only 35000 miles. Rear suspension of vehicle seems soft. Took to the dealer rear was misaligned didn't find any other problems. Continue to have the problem swaying/swerving is still there but not as bad. This could possibly cause driver to loose control.
Safety Rating for the 2023 MITSUBISHI OUTLANDER
The 2023 MITSUBISHI OUTLANDER received an overall safety rating of 4 out of 5 stars from NHTSA's New Car Assessment Program (NCAP).
| Test Category | Rating |
|---|---|
| Overall Rating | ★★★★☆ (4/5) |
| Frontal Crash | ★★★★☆ (4/5) |
| Side Crash | ★★★★★ (5/5) |
| Rollover | ★★★★☆ (4/5) |
Safety ratings are based on controlled crash tests conducted by NHTSA. A 5-star rating indicates the highest level of occupant protection.
Technical Service Bulletins for the 2023 MITSUBISHI OUTLANDER
Mitsubishi Motors North America, Inc. has issued 36 technical service bulletins (TSBs) for the 2023 MITSUBISHI OUTLANDER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
TECH TALK 286 — VISIBILITY/WIPER
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-25-17-001 — FUEL/PROPULSION SYSTEM
This Technical Service Bulletin provides instructions to resolve an in-cabin fuel smell detected while the vehicle is idling or being driven.
TSB-25-51-002 — STRUCTURE:BODY
This Technical Service Bulletin provides instructions to replace the existing roof molding with a new molding and clips when high temperatures causes expansion and lifting lifting of the current roof molding in unsupported areas.
TSB-23-33-002REV3 — STEERING
This Revised Technical Service Bulletin provides instructions to replaced the strut bearing and sping with countermeasure parts when front strut noise is heard while turning the steering wheel.
TSB-23-55-002REV — VISIBILITY/WIPER
This Revised Technical Service Bulletin provides instructions to reprogram the HVAC ECU software for the A/C Auto Amplifier when cool air is expelled after the A/C switch is turned off while in ECO drive mode.
TECH TALK 283 — LANE DEPARTURE: WARNING
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-22-55-002REV4 — VISIBILITY/WIPER
This Revised Technical Service Bulletin provides updated instructions to replace the A/C AUTO AMP and perform reconfiguration of A/C AUTO AMP.
TECH TALK 282 — VISIBILITY/WIPER
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TECH TALK 282 — ELECTRICAL SYSTEM
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TECH TALK 282 — POWER TRAIN
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
Showing 10 of 36 technical service bulletins.
NHTSA Investigations for the 2023 MITSUBISHI OUTLANDER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the MITSUBISHI OUTLANDER
- 2018 MITSUBISHI OUTLANDER — 80 complaints
- 2019 MITSUBISHI OUTLANDER — 45 complaints
- 2020 MITSUBISHI OUTLANDER — 40 complaints
- 2022 MITSUBISHI OUTLANDER — 294 complaints
- 2023 MITSUBISHI OUTLANDER (current)
- 2024 MITSUBISHI OUTLANDER — 25 complaints
- 2025 MITSUBISHI OUTLANDER — 12 complaints
- 2026 MITSUBISHI OUTLANDER — 0 complaints
Other MITSUBISHI Models
- MITSUBISHI ECLIPSE — 2,784 total complaints
- MITSUBISHI GALANT — 2,429 total complaints
- MITSUBISHI LANCER — 1,136 total complaints
- MITSUBISHI MONTERO — 989 total complaints
- MITSUBISHI MIRAGE — 940 total complaints
- MITSUBISHI OUTLANDER SPORT — 708 total complaints
- MITSUBISHI DIAMANTE — 657 total complaints
- MITSUBISHI 3000GT — 535 total complaints