2025 MITSUBISHI OUTLANDER PHEV — Problems, Recalls & Safety Data

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N/A

Safety Rating

3

Owner Complaints

3 Crashes

1

Recall

ACTIVE RECALL

10

Service Bulletins

0

Investigations

Overview of the 2025 MITSUBISHI OUTLANDER PHEV

The 2025 MITSUBISHI OUTLANDER PHEV has received a total of 3 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with BACK OVER PREVENTION:SOFTWARE. 10 technical service bulletins have been issued by Mitsubishi Motors North America, Inc. for this model year. The most commonly reported problems involve the Electrical System (1 complaint), Service Brakes Hydraulic (1 complaint), and Vehicle Speed Control (1 complaint).

Recalls for the 2025 MITSUBISHI OUTLANDER PHEV

NHTSA has recorded 2 recalls for the 2025 MITSUBISHI OUTLANDER PHEV, potentially affecting up to 397,880 vehicles.

Recall 25V369000 — BACK OVER PREVENTION:SOFTWARE

| 198,940 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired...

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Recall 25V369000 — BACK OVER PREVENTION:SOFTWARE

| 198,940 vehicles affected

Defect: Mitsubishi Motors North America, Inc. (Mitsubishi) is recalling certain 2022-2024 Outlander and 2023-2025 Outlander PHEV vehicles. Due to a software error in the in-vehicle infotainment system (A-IVI), the rearview camera image may freeze, or not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview image that does not display properly reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will update the A-IVI software, free of charge. Owner notification letters are expected to be mailed June 30, 2025. Mitsubishi's number for this recall is SR-25-001. This recall replaces and expands previous NHTSA recall number 23V345. Vehicles previously repaired...

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Owner Complaints for the 2025 MITSUBISHI OUTLANDER PHEV

3 complaints have been filed with NHTSA for the 2025 MITSUBISHI OUTLANDER PHEV. Below is a breakdown by vehicle component.

Most Recent Complaints

#11639325 | ELECTRICAL SYSTEM | | 985 miles Crash
The contact owns a 2025 Mitsubishi Outlander PHEV. The contact stated upon pulling into her neighbor's driveway while depressing the brake pedal, the vehicle accelerated unintendedly and crashed into a brick wall that was 4 feet away. The brick wall was damaged. The air bags did not deploy. The contact stated that upon shifting to reverse while depressing the brake pedal, the vehicle accelerated unintendedly onto the road. The contact continuously depressed the brake pedal and the vehicle stopped in the middle of the road. The contact turned off the vehicle for a moment. The contact then restarted the vehicle and was able to safely pull to the side of the road. The contact stated that the regenerative braking mode was engaged at the time the incident occurred. The contact stated that there was a passenger in the front passenger's side seat at the time the incident occurred. The contact stated that the mason who provided an estimate of the brick wall damage and repair stated that the brick wall was severely damaged as if the vehicle that crashed into it was going at a high rate of speed. There was no injury sustained. No police report was filed. The vehicle was towed to an auto collision repair shop to be repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the dealer for assistance. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 985.
#11639325 | SERVICE BRAKES, HYDRAULIC | | 985 miles Crash
The contact owns a 2025 Mitsubishi Outlander PHEV. The contact stated upon pulling into her neighbor's driveway while depressing the brake pedal, the vehicle accelerated unintendedly and crashed into a brick wall that was 4 feet away. The brick wall was damaged. The air bags did not deploy. The contact stated that upon shifting to reverse while depressing the brake pedal, the vehicle accelerated unintendedly onto the road. The contact continuously depressed the brake pedal and the vehicle stopped in the middle of the road. The contact turned off the vehicle for a moment. The contact then restarted the vehicle and was able to safely pull to the side of the road. The contact stated that the regenerative braking mode was engaged at the time the incident occurred. The contact stated that there was a passenger in the front passenger's side seat at the time the incident occurred. The contact stated that the mason who provided an estimate of the brick wall damage and repair stated that the brick wall was severely damaged as if the vehicle that crashed into it was going at a high rate of speed. There was no injury sustained. No police report was filed. The vehicle was towed to an auto collision repair shop to be repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the dealer for assistance. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 985.
#11639325 | VEHICLE SPEED CONTROL | | 985 miles Crash
The contact owns a 2025 Mitsubishi Outlander PHEV. The contact stated upon pulling into her neighbor's driveway while depressing the brake pedal, the vehicle accelerated unintendedly and crashed into a brick wall that was 4 feet away. The brick wall was damaged. The air bags did not deploy. The contact stated that upon shifting to reverse while depressing the brake pedal, the vehicle accelerated unintendedly onto the road. The contact continuously depressed the brake pedal and the vehicle stopped in the middle of the road. The contact turned off the vehicle for a moment. The contact then restarted the vehicle and was able to safely pull to the side of the road. The contact stated that the regenerative braking mode was engaged at the time the incident occurred. The contact stated that there was a passenger in the front passenger's side seat at the time the incident occurred. The contact stated that the mason who provided an estimate of the brick wall damage and repair stated that the brick wall was severely damaged as if the vehicle that crashed into it was going at a high rate of speed. There was no injury sustained. No police report was filed. The vehicle was towed to an auto collision repair shop to be repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the dealer for assistance. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The failure mileage was approximately 985.

Safety Rating for the 2025 MITSUBISHI OUTLANDER PHEV

NHTSA has not yet tested the 2025 MITSUBISHI OUTLANDER PHEV in its New Car Assessment Program.

Technical Service Bulletins for the 2025 MITSUBISHI OUTLANDER PHEV

Mitsubishi Motors North America, Inc. has issued 10 technical service bulletins (TSBs) for the 2025 MITSUBISHI OUTLANDER PHEV. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

TSB-25-00-002 — STRUCTURE:BODY

This Technical Service Bulletin provides recommendations on cleaning solvents to remove protective vehicle wrap adhesive residue.

TSB-24-54-007 — AIR BAGS

Service Manual Revision -This Technical Service Bulletin provides additional information to the service procedure for air bag diagnosis sensor unit and DTCs in the applicable service manual.

TSB-24-54-008 — ELECTRICAL SYSTEM

Service Manual Revision -This Technical Service Bulletin provides correction to the diagnostic procedure for e-CALL System Diagnosis Codes U214E-87 AND U215B-87 in the applicable service manuals.

TSB-24-00-003REV — UNKNOWN OR OTHER

This Revised Technical Service Bulletin provides general Pre-Delivery Inspection (PDI) procedures, both technical and detail, specific to the 2025 Outlander PHEV.

TSB-24-54-003 — POWER TRAIN

Service Manual Revision -This Technical Service Bulletin provides corrections to the Battery Management Unit (BMU) and Traction Battery in the Electric Power Train section of the applicable Service Manuals.

TSB-24-54-003 — ELECTRICAL SYSTEM

Service Manual Revision -This Technical Service Bulletin provides corrections to the Battery Management Unit (BMU) and Traction Battery in the Electric Power Train section of the applicable Service Manuals.

TSB-24-00-005REV — UNKNOWN OR OTHER

This Technical Service Bulletin provides new model features and service information for the 2025 Outlander Plug-in Hybrid.

TSB-24-00-003 — UNKNOWN OR OTHER

This Technical Service Bulletin provides general Pre-Delivery Inspection (PDI) procedures, both technical and detail, specific to the 2025 Outlander PHEV.

TSB-24-00-004 — UNKNOWN OR OTHER

This Technical Service Bulletin provides technical specifications for the 2025 Outlander Plug-in Hybrid.

TSB-24-00-005 — UNKNOWN OR OTHER

This Technical Service Bulletin provides new model features and service information for the 2025 Outlander Plug-in Hybrid.

NHTSA Investigations for the 2025 MITSUBISHI OUTLANDER PHEV

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MITSUBISHI OUTLANDER PHEV

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