2018 MINI COUNTRYMAN — Problems, Recalls & Safety Data

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N/A

Safety Rating

13

Owner Complaints

2

Recalls

ACTIVE RECALL

3

Service Bulletins

0

Investigations

Overview of the 2018 MINI COUNTRYMAN

The 2018 MINI COUNTRYMAN has received a total of 13 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, TRAILER HITCHES. 3 technical service bulletins have been issued by BMW of North America, LLC for this model year. The most commonly reported problems involve the Unknown Or Other (3 complaints), Electrical System (2 complaints), and Engine (2 complaints).

Recalls for the 2018 MINI COUNTRYMAN

NHTSA has recorded 2 recalls for the 2018 MINI COUNTRYMAN, potentially affecting up to 10,119 vehicles.

Recall 18V557000 — FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

| 9,953 vehicles affected

Defect: BMW of North America, LLC (BMW) is recalling certain 2017-2019 MINI Cooper Countryman vehicles. These vehicles may be missing a crash protection plate near the high pressure fuel pump, which may result in a fuel leak in the event of a crash.

Consequence: Without the crash protection plate, in the event of a crash, the fuel pump can become damaged, causing a fuel leak and increasing the risk of a fire.

Remedy: MINI will notify owners, and dealers will install a crash protection plate, free of charge. Interim owner notification letters were mailed on October 22, 2018. Owners will receive a second notification when the repair is available. Owners may contact MINI...

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Recall 17E051000 — TRAILER HITCHES

| 166 vehicles affected

Defect: Curt Manufacturing LLC (Curt) is recalling certain Class 1 trailer hitches, part number 11451, sold for installation on 2016-2018 Mini Cooper Clubman and Countryman vehicles. The vehicles may have inadequate structure points for the trailer hitch mounting, causing the hitch to sag under to certain loads and possibly separate from the vehicle.

Consequence: If the trailer hitch sags or separates from the vehicle, there would be an increased risk of a crash.

Remedy: Curt will notify owners, and dealers will provide a replacement hitch, free of charge. The recall began on October 20, 2017. Owners may contact Curt customer service at 1-800-798-0813.

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Owner Complaints for the 2018 MINI COUNTRYMAN

13 complaints have been filed with NHTSA for the 2018 MINI COUNTRYMAN. Below is a breakdown by vehicle component.

Most Recent Complaints

#11634488 | STEERING | | N/A miles
While driving, the steering wheel gets stuck and very hard to maneuver. I have seen a recall for this car but when i entered by VIN, it was not included on the recall. The problem had happened several times. There was a time when everything was working fine, turned off the engine to put gas and when i turned it on to drive, i had a hard time steering. I had to park for a long time (since i was at Costco decided to come inside the store), when i turned on engine, it was gone and working properly like the problem did not happened at all. There were still times that when i turned it off for a little bit to pick up something from a restaurant, when i come back, the steering wheel looks like it was stuck and unable to make left or right turns. It does not happen only when car is turned on and off, it also happens while driving. When i was in a roundabout, steering wheel also has locked/got stuck. I have had our mechanic check this issues twice but he could not find any problem.
#11589841 | ENGINE | | N/A miles
My engine malfunctioned after the module under the back seat was wet from an unknown water leak in the vehicle. My vehicle lost power without warning until I came to a complete stop on the side of a very busy highway. I'm not sure if the repair center kept the faulty module or not I would have to check. I know leaks have been a problem with my model in previous years but when I checked my VIN there were no recalls. This is a very dangerous defect and should be fixed.
#11501422 | FUEL/PROPULSION SYSTEM | | N/A miles
Fuel sensor failed and due to tank pressure that would not release properly, according to repair shop. Among other safety issues, this caused me to not be able to open the gas tank to refill the gas tank. This has been ongoing. At first the gas flap was repaired (2x) and ultimately the fuel sensor was entirely replaced at my cost. All repairs were done at New Country Mini in Hartford, CT. The repair shop should provide history of repairs over the several years as Mini is denying the seriousness of the defect. I’ve notified mini.
#11436356 | SERVICE BRAKES | | N/A miles
•What component or system failed or malfunctioned, and is it available for inspection upon request? I had brake caliper repaired on front right wheel, on 5/5/20. Had to have service on same brake caliper on 10/5/21 - revealed caliper froze causing excessive bakes wear. •How was your safety or the safety of others put at risk? Potential of brake failure. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Dealer repaired work- Passport Mini of Montgomery County, 820 Russell Ave, Gaithersburg, MD, 20879 •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Unknown •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No
#11432572 | STEERING | | N/A miles
Steering is becoming stiffer. Seems like there is new or added restistance when turning the steering wheel while the vehicle is going slower.

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Safety Rating for the 2018 MINI COUNTRYMAN

NHTSA has not yet tested the 2018 MINI COUNTRYMAN in its New Car Assessment Program.

Technical Service Bulletins for the 2018 MINI COUNTRYMAN

BMW of North America, LLC has issued 3 technical service bulletins (TSBs) for the 2018 MINI COUNTRYMAN. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

M010425 — ENGINE

The electric auxiliary heater assembly limited warranty for defects in materials and / or workmanship has been extended to 10 years / 120,000 miles as determined from the original first in-service / delivery date.

M410118 — BACK OVER PREVENTION

There is a ticking noise coming from the roof, above one or both of the sun visors

SIM720117 — STRUCTURE:BODY:DOOR

During low outdoor temperatures, with the doors and windows closed, a metallic whirring noise is detected in

NHTSA Investigations for the 2018 MINI COUNTRYMAN

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MINI COUNTRYMAN

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Other MINI Models

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