1998 MERCURY MOUNTAINEER Structurebody Problems

6 NHTSA complaints on file

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Structurebody Issues in the 1998 MERCURY MOUNTAINEER

6 structurebody complaints have been filed with NHTSA for the 1998 MERCURY MOUNTAINEER. Of these, 0 involved a crash, 1 involved a fire, and 4 resulted in injury.

6
Complaints
0
Crashes
1
Fires
4
Injuries
0
Deaths

All Structurebody Complaints

#11062659 |
AT THIS POINT ALL 4 DOOR LOCKS/LATCHES ARE MESSED UP. BOTH DRIVER &PASSENGER BACK DOORS WON'T OPEN FROM OUTSIDE OR INSIDE. DRIVER &PASSENGER FRONT DOORS WON'T OPEN FROM OUTSIDE UNLESS OPEN FROM INSIDE FIRST. KEY WON'T UNLOCK DOORS. BACK GLASS ON HATCH DOOR WON'T OPEN. BACK WIPER BROKEN. BACK HATCH WOULDN'T OPEN UNTILL I PAID TO HAVE IT FIXED. I CONTACTED THE MANUFACTURER THEY SAID MY TRUCK NOT ON RECALL LIST & WANTED ME TO PAY TO FIX IT. MY TRUCK HAS SAME ISSUES AS THE ONES BEING RECALLED. HOW DO THEY DETERMINE WHICH ONES TO RECALL?
#10395782 | Fire
MOVED MY TRUCK TO LET ANOTHER CAR OUT OF THE DRIVE WAY. PULLED BACK IN TURNED THE TRUCK OFF CAME IN THE HOUSE AND HEARD A LOUD BOOM. LOOKED OUT THE WINDOW AND FIRE WAS SHOOTING UP BY THE WHEEL. *TR
#762947 |
THE FLOORBOARD GOT SO HOT IN A SIX MILE DRIVE THAT THE PASSENGER COULD NOT SIT WITH FEET ON THE FLOOR. I MY WARRANTY WAS ALMOST UP AND I HAD NO SUCESS WITH THE SERVICE DEPARTMENT AT LES JACOBS FORD IN FIXING THIS IN THEIR OVER 10 ATTEMPTS. I THEN TRADED THE VEHICLE OFF TO ANOTHER DEALER WHO INFORMED ME THAT ACCORDING TO THE CARFAX REPORT IT WAS WRECKED IN 3/22/98. I WAS NOT INFORMED OF THIS AT THE TIME OF THE PURCHASE OF THIS AUTO. I HAVE FILED A REPORT WITH THE MISSOURI ATTORNEY GENERAL'S OFFICE AND I HAVE NOTIFIED LES JACOBS FORD & MERCURY. I HANDED A COPY OF THE CARFAX REPORT TO THE FORMER SERVICE MANAGER NOW GENERAL MANAGER, [XXX]. NOTICE THE NAME IS THE SAME AS THE DEALERSHIP. HE IS THE SON OF THE OWNER. I HAVE ALSO TALKED TO TWO 98 EXPLORER OWNERS WHO ARE...
#759193 |
THE FRONT FLOORBOARD OVERHEATED. THE FRONT SEATS BECAME WARM AS IF A SEAT HEATER WAS TURNED ON. THE VEHICLE HAS NONE. THE FRONT TIRES BEGAN MAKING A WHOMPING SOUND AS IF FLAT. I PULLED OVER CHECKED THE TIRE PRESSURE. IT WAS NORMAL. I CONTINUED TO MY DESTINATION. THE ABS LIGHT AND AIRBAG LIGHT THEN BEGAN TO FLASH. I CONTINUED TO DRIVE. UPON REACHING MY DESTINATION, I REACHED UNDER THE PASSENGER SIDE SEAT TO GET THE KEYS I DROPPED. I ACCIDENTLY BUMPED THE SEAT BRACKET WITH MY LEFT TALL FINGER BLISTERING IT.
#758851 |
ON WARM DAYS, ESPECIALLY WHEN AIRCONDITIONER IS USED THE FLOORBOARD AND SEAT BRACKETS GET HOT. I HAVE MELTED PLASTIC GAME PIECES, CRAYONS, AND HEATED FOOD ITEMS BY LAYING THEM ON THE FLOOR BOARD NEXT TO THE BRACKETS. I BUMPED THE SEAT BRACKET WHEN I PICKED UP MY KEYS AND BLISTERED MY HAND. I CONTACTED THE CUSTOMER REALTIONS DEPARTEMENT FOR MERCURY WHO TOOK A REPORT AND PROMISED TO FOLLOW UP. I HAVE HEARD NOTHING FROM THEM OR MY DEALER. I ONLY HAVE 10,000 MILES LEFT ON MY WARRANTY. THIS WILL ONLY BE THREE MONTHS FOR ME. THE LOCAL SERVICE MANANGER AND THE MECHANICS HAVE TRIED TO CONVINCE ME THAT THIS IS NORMAL FOR AN SUV. IF THIS IS THE CASE, WHY ARE THEY ON THE ROAD? MY FEAR IS THAT THIS AUTO WILL BURST INTO FLAMES AND I WON'T BE ABLE TO GET MY KIDS OUT. THE FUMES WHEN THIS AUTO...
#757683 |
MOUNTAINEER'S FRONT FLOOR BOARD AND SEAT MOUNTING BRAKETS, ESPECIALLY THE PASSENGER SIDE, GET HOT ENOUGH TO BLISTER THE SKIN. WHEN THE FLOOR BOARD IS HOT THE ABS LIGHT COMES ON AND IT IS HARD TO STEER. THE MOUNTAINEER ALSO HAS EXCESSIVE TIRE WEAR ON THE FRONT WHICH HAD LEAD TO TWO SETS OF TIRES NEEDING TO BE REPLACED. IN 3000 MILES THE TIRES ARE WORN ENOUGH THAT THE MERCURY MAKES A WHOMPING SOUND MUCH LIKE A FLAT IS HARD TO TURN AND IS DIFFICULT TO STOP UNTIL I HAVE THE TIRES ROTATED. THE WHOLE PROCESS THEN HAS TO BE DONE AGAIN IN ANOTHER 3000 MILES WHICH ACCORDING TO FORD "SHOULD BE DONE EVERY OTHER OIL CHANGE AND THIS IS NORMAL FOR AN SUV."*AK

Other 1998 MERCURY MOUNTAINEER Problem Areas

Tires 53 complaints Tirestreadbelt 48 complaints Vehicle Speed Control 18 complaints Vehicle Speed Controlaccelerator Pedal 13 complaints Electrical System 10 complaints Engine And Engine Coolingengine 9 complaints Engine And Engine Coolingenginegasoline 7 complaints Seatsfront Assemblyrecliner 7 complaints Suspensionfront 6 complaints Vehicle Speed Controlcruise Control 6 complaints Latcheslockslinkageshoodlatch 5 complaints Unknown Or Other 5 complaints Electrical Systemwiringfront Underhood 4 complaints Latcheslockslinkagesdoorslatch 4 complaints Tiressidewall 4 complaints Air Bagsfrontal 3 complaints Electrical Systemwiringfuses And Circuit Breakers 3 complaints Equipmentapplianceair Conditioner 3 complaints Equipmentelectricalradiotape Deckcd Etc 3 complaints Fuel System Gasolinedeliveryhoses Linespiping And Fittings 3 complaints Latcheslockslinkages 3 complaints Power Trainautomatic Transmission 3 complaints Seatsfront Assemblyseat Heatercooler 3 complaints Suspension 3 complaints Electrical Systemignition 2 complaints Electrical Systemwiringinteriorunder Dash 2 complaints Engine 2 complaints Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor 2 complaints Equipment 2 complaints Power Trainaxle Assembly 2 complaints Seats 2 complaints Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip 2 complaints Service Brakes Hydraulicfoundation Componentsdiscrotor 2 complaints Steering 2 complaints Structurebodydoor 2 complaints Suspensionfrontwheel Bearing 2 complaints Vehicle Speed Controllinkages 2 complaints Visibilitydefrosterdefoggerhvac Systemheater Core 2 complaints Visibilitywindshield Wiperwasher 2 complaints Visibilitywiper 2 complaints Electrical Systemhorn 1 complaint Electrical Systemignitionmodule 1 complaint Electrical Systemignitionswitch 1 complaint Engine And Engine Coolingcooling System 1 complaint Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve 1 complaint Exterior Lighting 1 complaint Exterior Lightingbrake Lights 1 complaint Exterior Lightingheadlights 1 complaint Exterior Lightingturn Signalswitch 1 complaint Fuel System Gasolinecarburetor System 1 complaint Fuel System Gasolinestoragetank Assembly 1 complaint Latcheslockslinkagestrunk Lidlock 1 complaint Parking Brakeconventional 1 complaint Power Train 1 complaint Power Trainautomatic Transmissionparkneutral Start Interlock Switch 1 complaint Power Traindrivelinedriveshaft 1 complaint Power Trainmanual Transmission 1 complaint Seat Beltsfrontbuckle Assembly 1 complaint Seat Beltsfrontwebbing 1 complaint Seat Beltsrearother 1 complaint Service Brakes 1 complaint Service Brakes Hydraulicfoundation Componentsdisccaliper 1 complaint Steeringlinkagestie Rod Assembly 1 complaint Steeringrack And Pinion 1 complaint Structure 1 complaint Structurebodybumpers 1 complaint Structurebodydoorhinge And Attachments 1 complaint Vehicle Speed Controlcables 1 complaint Visibilityglass Siderear 1 complaint Visibilityrear Window Wiperwasher 1 complaint Visibilitywindshield Wiperwashermotor 1 complaint Visibilitywindshield Wiperwasherswitchwiring 1 complaint Wheelslugsnutsboltsstuds 1 complaint Wheelsrim 1 complaint
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