1998 MERCURY MOUNTAINEER Structurebody Problems
6 NHTSA complaints on file
Structurebody Issues in the 1998 MERCURY MOUNTAINEER
6 structurebody complaints have been filed with NHTSA for the 1998 MERCURY MOUNTAINEER. Of these, 0 involved a crash, 1 involved a fire, and 4 resulted in injury.
6
Complaints
0
Crashes
1
Fires
4
Injuries
0
Deaths
All Structurebody Complaints
AT THIS POINT ALL 4 DOOR LOCKS/LATCHES ARE MESSED UP. BOTH DRIVER &PASSENGER BACK DOORS WON'T OPEN FROM OUTSIDE OR INSIDE. DRIVER &PASSENGER FRONT DOORS WON'T OPEN FROM OUTSIDE UNLESS OPEN FROM INSIDE FIRST. KEY WON'T UNLOCK DOORS. BACK GLASS ON HATCH DOOR WON'T OPEN. BACK WIPER BROKEN. BACK HATCH WOULDN'T OPEN UNTILL I PAID TO HAVE IT FIXED. I CONTACTED THE MANUFACTURER THEY SAID MY TRUCK NOT ON RECALL LIST & WANTED ME TO PAY TO FIX IT. MY TRUCK HAS SAME ISSUES AS THE ONES BEING RECALLED. HOW DO THEY DETERMINE WHICH ONES TO RECALL?
MOVED MY TRUCK TO LET ANOTHER CAR OUT OF THE DRIVE WAY. PULLED BACK IN TURNED THE TRUCK OFF CAME IN THE HOUSE AND HEARD A LOUD BOOM. LOOKED OUT THE WINDOW AND FIRE WAS SHOOTING UP BY THE WHEEL. *TR
#762947
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THE FLOORBOARD GOT SO HOT IN A SIX MILE DRIVE THAT THE PASSENGER COULD NOT SIT WITH FEET ON THE FLOOR. I MY WARRANTY WAS ALMOST UP AND I HAD NO SUCESS WITH THE SERVICE DEPARTMENT AT LES JACOBS FORD IN FIXING THIS IN THEIR OVER 10 ATTEMPTS. I THEN TRADED THE VEHICLE OFF TO ANOTHER DEALER WHO INFORMED ME THAT ACCORDING TO THE CARFAX REPORT IT WAS WRECKED IN 3/22/98. I WAS NOT INFORMED OF THIS AT THE TIME OF THE PURCHASE OF THIS AUTO. I HAVE FILED A REPORT WITH THE MISSOURI ATTORNEY GENERAL'S OFFICE AND I HAVE NOTIFIED LES JACOBS FORD & MERCURY. I HANDED A COPY OF THE CARFAX REPORT TO THE FORMER SERVICE MANAGER NOW GENERAL MANAGER, [XXX]. NOTICE THE NAME IS THE SAME AS THE DEALERSHIP. HE IS THE SON OF THE OWNER. I HAVE ALSO TALKED TO TWO 98 EXPLORER OWNERS WHO ARE...
#759193
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THE FRONT FLOORBOARD OVERHEATED. THE FRONT SEATS BECAME WARM AS IF A SEAT HEATER WAS TURNED ON. THE VEHICLE HAS NONE. THE FRONT TIRES BEGAN MAKING A WHOMPING SOUND AS IF FLAT. I PULLED OVER CHECKED THE TIRE PRESSURE. IT WAS NORMAL. I CONTINUED TO MY DESTINATION. THE ABS LIGHT AND AIRBAG LIGHT THEN BEGAN TO FLASH. I CONTINUED TO DRIVE. UPON REACHING MY DESTINATION, I REACHED UNDER THE PASSENGER SIDE SEAT TO GET THE KEYS I DROPPED. I ACCIDENTLY BUMPED THE SEAT BRACKET WITH MY LEFT TALL FINGER BLISTERING IT.
#758851
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ON WARM DAYS, ESPECIALLY WHEN AIRCONDITIONER IS USED THE FLOORBOARD AND SEAT BRACKETS GET HOT. I HAVE MELTED PLASTIC GAME PIECES, CRAYONS, AND HEATED FOOD ITEMS BY LAYING THEM ON THE FLOOR BOARD NEXT TO THE BRACKETS. I BUMPED THE SEAT BRACKET WHEN I PICKED UP MY KEYS AND BLISTERED MY HAND. I CONTACTED THE CUSTOMER REALTIONS DEPARTEMENT FOR MERCURY WHO TOOK A REPORT AND PROMISED TO FOLLOW UP. I HAVE HEARD NOTHING FROM THEM OR MY DEALER. I ONLY HAVE 10,000 MILES LEFT ON MY WARRANTY. THIS WILL ONLY BE THREE MONTHS FOR ME. THE LOCAL SERVICE MANANGER AND THE MECHANICS HAVE TRIED TO CONVINCE ME THAT THIS IS NORMAL FOR AN SUV. IF THIS IS THE CASE, WHY ARE THEY ON THE ROAD? MY FEAR IS THAT THIS AUTO WILL BURST INTO FLAMES AND I WON'T BE ABLE TO GET MY KIDS OUT. THE FUMES WHEN THIS AUTO...
#757683
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MOUNTAINEER'S FRONT FLOOR BOARD AND SEAT MOUNTING BRAKETS, ESPECIALLY THE PASSENGER SIDE, GET HOT ENOUGH TO BLISTER THE SKIN. WHEN THE FLOOR BOARD IS HOT THE ABS LIGHT COMES ON AND IT IS HARD TO STEER. THE MOUNTAINEER ALSO HAS EXCESSIVE TIRE WEAR ON THE FRONT WHICH HAD LEAD TO TWO SETS OF TIRES NEEDING TO BE REPLACED. IN 3000 MILES THE TIRES ARE WORN ENOUGH THAT THE MERCURY MAKES A WHOMPING SOUND MUCH LIKE A FLAT IS HARD TO TURN AND IS DIFFICULT TO STOP UNTIL I HAVE THE TIRES ROTATED. THE WHOLE PROCESS THEN HAS TO BE DONE AGAIN IN ANOTHER 3000 MILES WHICH ACCORDING TO FORD "SHOULD BE DONE EVERY OTHER OIL CHANGE AND THIS IS NORMAL FOR AN SUV."*AK
Other 1998 MERCURY MOUNTAINEER Problem Areas
Tires
53 complaints
Tirestreadbelt
48 complaints
Vehicle Speed Control
18 complaints
Vehicle Speed Controlaccelerator Pedal
13 complaints
Electrical System
10 complaints
Engine And Engine Coolingengine
9 complaints
Engine And Engine Coolingenginegasoline
7 complaints
Seatsfront Assemblyrecliner
7 complaints
Suspensionfront
6 complaints
Vehicle Speed Controlcruise Control
6 complaints
Latcheslockslinkageshoodlatch
5 complaints
Unknown Or Other
5 complaints
Electrical Systemwiringfront Underhood
4 complaints
Latcheslockslinkagesdoorslatch
4 complaints
Tiressidewall
4 complaints
Air Bagsfrontal
3 complaints
Electrical Systemwiringfuses And Circuit Breakers
3 complaints
Equipmentapplianceair Conditioner
3 complaints
Equipmentelectricalradiotape Deckcd Etc
3 complaints
Fuel System Gasolinedeliveryhoses Linespiping And Fittings
3 complaints
Latcheslockslinkages
3 complaints
Power Trainautomatic Transmission
3 complaints
Seatsfront Assemblyseat Heatercooler
3 complaints
Suspension
3 complaints
Electrical Systemignition
2 complaints
Electrical Systemwiringinteriorunder Dash
2 complaints
Engine
2 complaints
Engine And Engine Coolingexhaust Systememission Controlcatalytic Convertor
2 complaints
Equipment
2 complaints
Power Trainaxle Assembly
2 complaints
Seats
2 complaints
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
2 complaints
Service Brakes Hydraulicfoundation Componentsdiscrotor
2 complaints
Steering
2 complaints
Structurebodydoor
2 complaints
Suspensionfrontwheel Bearing
2 complaints
Vehicle Speed Controllinkages
2 complaints
Visibilitydefrosterdefoggerhvac Systemheater Core
2 complaints
Visibilitywindshield Wiperwasher
2 complaints
Visibilitywiper
2 complaints
Electrical Systemhorn
1 complaint
Electrical Systemignitionmodule
1 complaint
Electrical Systemignitionswitch
1 complaint
Engine And Engine Coolingcooling System
1 complaint
Engine And Engine Coolingexhaust Systememission Controlgas Recirculation Valve Egr Valve
1 complaint
Exterior Lighting
1 complaint
Exterior Lightingbrake Lights
1 complaint
Exterior Lightingheadlights
1 complaint
Exterior Lightingturn Signalswitch
1 complaint
Fuel System Gasolinecarburetor System
1 complaint
Fuel System Gasolinestoragetank Assembly
1 complaint
Latcheslockslinkagestrunk Lidlock
1 complaint
Parking Brakeconventional
1 complaint
Power Train
1 complaint
Power Trainautomatic Transmissionparkneutral Start Interlock Switch
1 complaint
Power Traindrivelinedriveshaft
1 complaint
Power Trainmanual Transmission
1 complaint
Seat Beltsfrontbuckle Assembly
1 complaint
Seat Beltsfrontwebbing
1 complaint
Seat Beltsrearother
1 complaint
Service Brakes
1 complaint
Service Brakes Hydraulicfoundation Componentsdisccaliper
1 complaint
Steeringlinkagestie Rod Assembly
1 complaint
Steeringrack And Pinion
1 complaint
Structure
1 complaint
Structurebodybumpers
1 complaint
Structurebodydoorhinge And Attachments
1 complaint
Vehicle Speed Controlcables
1 complaint
Visibilityglass Siderear
1 complaint
Visibilityrear Window Wiperwasher
1 complaint
Visibilitywindshield Wiperwashermotor
1 complaint
Visibilitywindshield Wiperwasherswitchwiring
1 complaint
Wheelslugsnutsboltsstuds
1 complaint
Wheelsrim
1 complaint