2016 MERCEDES ROYALE SPRINTER COACH — Problems, Recalls & Safety Data

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N/A

Safety Rating

11

Owner Complaints

1

Recall

ACTIVE RECALL

2

Service Bulletins

0

Investigations

Overview of the 2016 MERCEDES ROYALE SPRINTER COACH

The 2016 MERCEDES ROYALE SPRINTER COACH has received a total of 11 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There has been 1 recall campaign affecting this vehicle, covering issues with SEATS. 2 technical service bulletins have been issued by Cabot Coach Builders Inc-DBA Royale Limo for this model year. The most commonly reported problems involve the Air Bags (6 complaints), Electrical Systemadasblindspotsensors (1 complaint), and Seat Belts (1 complaint).

Recalls for the 2016 MERCEDES ROYALE SPRINTER COACH

NHTSA has recorded 1 recall for the 2016 MERCEDES ROYALE SPRINTER COACH, potentially affecting up to 4 vehicles.

Recall 19V249000 — SEATS

| 4 vehicles affected

Defect: Cabot Coach Builders, Inc DBA Royale (Royale Limousine) is recalling certain 2015-2017 Mercedes Sprinter-based mini coaches equipped with Freedman GO-ES Foldaway Seats, part numbers 437052OLHIFOLD and 43705PFOLDSS. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or...

Consequence: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

Remedy: Royale Limousine will notify owners and dealers will inspect and repair the seat, free of charge. The recall began June 6, 2019. Owners may contact Royale Limousine customer service at 1-800-544-5587.

View full details →

Owner Complaints for the 2016 MERCEDES ROYALE SPRINTER COACH

11 complaints have been filed with NHTSA for the 2016 MERCEDES ROYALE SPRINTER COACH. Below is a breakdown by vehicle component.

Most Recent Complaints

#11531659 | STRUCTURE:BODY | | N/A miles
The integrated "safety cage" in the front of the vehicle, as designed by Mercedes Benz has completely rusted through over the past few years. The rusting was from within the hollow members that comprised the "safety cage". It is impossible to notice until the metal has rusted through the topcoat of paint. At this point the front of the vehicle is compromised and would not provide any resistance or correct deformation in the event of a collision or rollover. It is also impossible to discover if there are any other rust related structural faults. The rust extends over the entire front windshield clip. The vehicle has spent 99% of its life in Southern California away from the coast.
#11490736 | VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | | N/A miles
2016 COACHMAN PRISM ELITE. CONSUMER WRITES SEEKING REIMBURSEMENT FOR THE COST OF REPLACING THE WINDOW.
#11428971 | ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS | | N/A miles
2016 MERCEDES BENZ SPRINTER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-042. CONSUMER WOULD LIKE TO KNOW WHEN PARTS WILL BE AVAILABLE TO PERFORM SAFETY RECALL.
#11297331 | AIR BAGS | | N/A miles
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 MERCEDES-BENZ SPRINTER (W3CL6170). THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V004000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN EUROCARS (8302 US HWY 19 N, PINELLAS PARK, FL 33781, (888) 856-7631) WAS CONTACTED BY PHONE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
#11282828 | AIR BAGS | | N/A miles
PASSENGER SIDE AIR BAG RECALL HAS NOT BEEN REPLACED AND IT'S ALMOST 1 YEAR SO FAR.

View all Air Bags complaints →

Safety Rating for the 2016 MERCEDES ROYALE SPRINTER COACH

NHTSA has not yet tested the 2016 MERCEDES ROYALE SPRINTER COACH in its New Car Assessment Program.

Technical Service Bulletins for the 2016 MERCEDES ROYALE SPRINTER COACH

Cabot Coach Builders Inc-DBA Royale Limo has issued 2 technical service bulletins (TSBs) for the 2016 MERCEDES ROYALE SPRINTER COACH. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SWPU0819083441 — EQUIPMENT

Sprinter weekly parts updates.

SWPU0805114314 — EQUIPMENT

Sprinter weekly parts update.

NHTSA Investigations for the 2016 MERCEDES ROYALE SPRINTER COACH

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the MERCEDES ROYALE SPRINTER COACH

View all MERCEDES ROYALE SPRINTER COACH model years →

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