2015 MERCEDES-BENZ ML350 Power Train Problems

The contact owns a 2015 Mercedes-Benz ML350. The contact stated while reversing, there was an abnormal sound coming from the vehicle. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was unknown.

WHILE AT A STOP LIGHT VEHICLE SUDDENLY SURGED FORWARD PLOWING INTO VEHICLE IN FRONT CAUSING FOUR CAR COLLISION. VEHICLE ON TWO PRIOR OCCASIONS, HAD SURGED WITHOUT INCIDENT. THIS OCCURRED ON A CITY STREET IN VOHESS, NJ. THE CAUSE IS UNKNOWN.

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRONT AND REAR OF THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS NOT OFFERED AN EXPLANATION FOR THE INDEPENDENT ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,300. UPDATED 01/31/17*LJ THE CONSUMER STATED THERE WAS DAMAGED TO THE RIGHT SIDE OF THE VEHICLE AS WELL. UPDATED 03/06/17.*JB

WHEN THE VEHICLE'S PARKING MECHANISM IS ENGAGED, THE VEHICLE ROLLS SEVERAL FEET BEFORE COMING TO A COMPLETE STOP; THEREBY ENDANGERING ANYONE IN, NEAR, OR AROUND THE VEHICLE AT THAT TIME FROM GETTING RUN OVER OR, SERIOUSLY INJURED BY THE MOVING VEHICLE.

TL* THE CONTACT OWNS A 2015 MERCEDES BENZ ML350. THE CONTACT STATED THAT THE GEARS WERE SLIPPING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SOFTWARE COMMAND SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT WITHIN FIVE DAYS, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE GEAR SLIPPED INTO DRIVE AND CRASHED INTO A FIRE HYDRANT. THE CONTACT DID NOT DISCLOSE IF A POLICE REPORT WAS FILED OR NOT. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3,600. UPDATED 04/13/15*LJ UPDATED 11/5/2015*JS

ROLLAWAY INCIDENT DUE TO AUTOMATIC GEAR SELECTOR MOUNTED ON STEERING COLUMN. *TR