NHTSA Complaint #10934032 — 2015 MERCEDES-BENZ ML350

POWER TRAIN issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	10934032
Vehicle	2015 MERCEDES-BENZ ML350
Component	POWER TRAIN
Date of Incident	December 8, 2016
Date Filed	December 9, 2016
Mileage	19,300 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

TL* THE CONTACT OWNS A 2015 MERCEDES-BENZ ML350. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED INDEPENDENTLY. THE VEHICLE CRASHED INTO A WALL AND THE REAR WINDOW BROKE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED UP TO 19 MPH IN REVERSE. THE CONTACT STATED THAT THE VEHICLE THEN SWITCHED GEARS INTO DRIVE INDEPENDENTLY, LUNGED FORWARD, AND CRASHED INTO THE GARAGE. THE CONTACT STATED THAT THERE WAS EXTENSIVE DAMAGE TO THE FRONT AND REAR OF THE VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT WAS NOT OFFERED AN EXPLANATION FOR THE INDEPENDENT ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,300. UPDATED 01/31/17*LJ THE CONSUMER STATED THERE WAS DAMAGED TO THE RIGHT SIDE OF THE VEHICLE AS WELL. UPDATED 03/06/17.*JB

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